Account Manager, Energy Effiency

The Account Manager position at ICF primarily involves building and maintaining relationships with market actors in the home improvement sector, conducting partner recruitment activities, ensuring effective communication with contractors and consultants, and contributing to program strategies and marketing campaigns. This role plays a crucial part in the EmPOWER MD Home Performance initiative, focusing on collaboration and outreach to meet energy efficiency goals.

To qualify for the Account Manager role in Energy Efficiency at ICF, candidates should hold at least a Bachelor’s degree in Business, Communications, Energy, Environmental Studies, or a related field. Additionally, a minimum of one year of experience in a professional setting is necessary, preferably in consulting or energy sectors. A valid driver’s license and the ability to pass a Motor Vehicle Records check are also mandatory criteria.

Preferred candidates for the Account Manager position at ICF should have experience working in residential energy efficiency programs and a strong understanding of energy-efficient technologies and building science principles. Skills in relationship building, specifically with market actors in the home improvement industry, as well as familiarity with Maryland's energy efficiency programs and policies, are highly desirable.

The Account Manager contributes by developing strategic partnerships, recruiting contractors and consultants, and providing ongoing support to ensure program success. They prepare status reports that gauge progress towards program goals, contribute to the design of program features, and participate in marketing efforts, all while analyzing energy savings from eligible projects to enhance the program's effectiveness.

Yes, the Account Manager position at ICF allows for remote work with an emphasis on local travel. The role offers flexibility to work from home, supporting a work-life balance while still requiring some presence in the field to conduct quality assurance activities and partner engagement.

When formulating strategies for contractor recruitment, consider leveraging your existing industry connections, analyzing the needs and gaps in the market, and creating targeted outreach campaigns that highlight the benefits of participating in the program. Tailoring your message to resonate with specific contractor profiles can significantly enhance your recruitment efforts.

To maintain effective communication, I would establish regular check-ins through various channels such as phone calls, emails, and in-person meetings. Additionally, offering feedback mechanisms allows contractors to voice their concerns and suggestions, fostering a collaborative relationship that enhances the program’s overall success.

In analyzing energy savings, I would first establish a baseline based on historical project data, then compare it against current project results using key performance indicators. Employing energy modeling software can lend precision to these calculations, ensuring that the reported savings accurately reflect the project's impact on energy efficiency.

In facing challenges with partners, I prioritize open dialogue and active listening. For example, if a contractor expresses concerns about program requirements, I would arrange a meeting to clarify expectations and find solutions collaboratively, ensuring that both parties feel supported and understood.

My background in energy efficiency, combined with my interpersonal skills and experience in program management, positions me as an ideal fit for the Account Manager role at ICF. I am passionate about sustainability and have a proven track record of building strong relationships in the home improvement sector.

To stay updated on energy efficiency trends, I regularly follow industry publications, engage in relevant webinars, and participate in networking events. I also connect with professionals in the field through social media platforms to exchange insights and best practices.

To prepare status reports effectively, I would utilize project management software for real-time tracking of activities and outcomes. Additionally, employing data visualization tools can help present complex information clearly, making it easier to convey our progress toward program goals.

In such situations, I would first schedule a one-on-one discussion with the contractor to identify the root cause of the issue. By providing constructive feedback and exploring possible support options, I aim to turn challenges into opportunities for improvement while maintaining a positive working relationship.

Marketing plays a crucial role by raising awareness and educating the community about the benefits of energy efficiency programs. Well-crafted marketing strategies can drive participation rates by highlighting success stories and available incentives, ultimately contributing to the program's overall success.

A solid understanding of building science principles is vital for an Account Manager in energy efficiency because it allows for informed discussions about energy solutions and enables tailored recommendations for contractors and homeowners. This knowledge ensures effective program implementation and improved energy-saving outcomes.