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Sales Development Representative ( 3 month FTC to Perm)

Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. 

Job Description

We're looking for a Sales Development Representative to join our team in London as part of our Sales function.

This role will start off as a 3 month FTC with the potential to go permanent.

Your Role:  You will be an organised, proactive individual and will take responsibility for managing inbound sales inquiries and providing day-to-day administrative support to the sales team. You will focus on handling inbound leads, ensuring smooth sales operations, and assisting with the daily sales admin tasks, allowing the sales team to focus on closing deals. 

This is an excellent opportunity for someone looking to learn and grow within the organisation while supporting the broader sales function.

Key Responsibilities 

  • Strategise and follow clear cadences to deliver sales qualified leads to the Money20/20 Europe Sales team.

  • Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency within the fintech industry.

  • Qualify inbound marketing qualified leads (campaigns, inbound mails) through desk research and provide the New Business sales team with a summary of prospects.

  • Outbound lead qualification (social media research, web research, newsletters of the industry).

  • Tier qualified prospects by priority.

  • Initiate conversations with potential clients via phone and email outreach to arrange meetings for the sales team.

  • Collaborate and work closely with the new business sales team/account managers.

  • Collaborate and work closely with the spex marketing team to maximise marketing impact.

  • Actively seek new prospects and opportunities for the new business sales team to exceed their targets.

  • Develop internal relationships to exceed customer expectations and provide support to the team

  • Keep up to date with the industry and be an active member of the team by sharing learnings.

Qualifications

  • Previous experience in a Sales Development role preferred

  • Ability to manage Salesforce.

  • Proven success in delivering sales qualified leads to exceed business targets.

  • Competent in Google Suite.

  • Use of CRM (preferably Salesforce) to maintain accurate activity, contact and account information of customers and prospects.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely 
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks 
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too 
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves 
  • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
  • A flexible range of personal benefits to choose from, plus company funded private medical cover 
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares 
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more 
  • Recognition for great work, with global awards and kudos programmes 
  • As an international company, the chance to collaborate with teams around the world 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job  here.

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative ( 3 month FTC to Perm), Informa Group Plc.

Are you ready to step into an exciting Sales Development Representative role with Informa Festivals? Positioned right in the heart of London, this 3-month fixed-term contract has the potential to evolve into a permanent opportunity that can kickstart your career in B2B events. As part of our dynamic sales team, you'll manage inbound sales inquiries and assist with day-to-day administrative support. Your proactive approach will help you handle leads efficiently while ensuring that our talented sales team can focus on what they do best – closing deals! You'll get to strategize and deliver qualified leads to our renowned Money20/20 Europe sales team while conducting research to understand customer needs and identify key decision-makers within the fintech industry. Beyond researching and qualifying leads, you'll also initiate engaging conversations with potential clients—making impactful connections via phone and email. Collaboration is key, as you'll be working closely with both the sales team and marketing team, creating a unified approach to maximize outreach. This is more than just a sales role; it’s a great opportunity to learn and grow in a supportive environment that champions innovation and creativity. At Informa Festivals, we believe in rewarding hard work with fantastic benefits, flexible working arrangements, and a vibrant workplace culture! Join us, and let’s create unforgettable experiences together!

Frequently Asked Questions (FAQs) for Sales Development Representative ( 3 month FTC to Perm) Role at Informa Group Plc.
What are the key responsibilities of a Sales Development Representative at Informa Festivals?

As a Sales Development Representative at Informa Festivals, you'll be responsible for managing inbound leads, conducting research on potential customers, qualifying leads through desk research, and providing vital support to the sales team. You'll also initiate outreach communications and actively seek new prospects, working closely with the new business team to exceed targets.

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What qualifications do I need to apply for the Sales Development Representative position at Informa Festivals?

To apply for the Sales Development Representative position at Informa Festivals, having previous experience in a similar role is preferred. You should also be competent with Salesforce and Google Suite, and have a proven track record of successfully delivering sales qualified leads. Strong organizational skills and the ability to manage CRM systems are essential.

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What opportunities for career growth does the Sales Development Representative role provide at Informa Festivals?

Informa Festivals encourages career advancement through bespoke training, mentoring opportunities, and access to thousands of courses on platforms like LinkedIn Learning. As a Sales Development Representative, you’ll have the chance to grow within the organization, with potential internal job moves available as you demonstrate your skills and ambition.

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What does the working culture look like for a Sales Development Representative at Informa Festivals?

At Informa Festivals, the working culture is highly supportive and celebrates diversity. You'll be part of a vibrant community that values flexibility and encourages collaboration. From social events to charity days and various well-being initiatives, the company is committed to creating an enjoyable work environment for all employees.

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What type of benefits can I expect as a Sales Development Representative at Informa Festivals?

As a Sales Development Representative at Informa Festivals, you can expect comprehensive benefits, including flexible working arrangements, 25 days of annual leave plus a birthday leave day, private medical cover, well-being support, and professional development opportunities. Furthermore, there’s a ShareMatch scheme that allows employees to become shareholders.

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Common Interview Questions for Sales Development Representative ( 3 month FTC to Perm)
What strategies will you use to qualify leads as a Sales Development Representative at Informa Festivals?

When qualifying leads for the Sales Development Representative position, focus on researching prospects' pain points and understanding their needs. Use tools like Salesforce to keep track of interactions and prioritize leads based on urgency and interest, ensuring you can provide valuable insights to the sales team.

Join Rise to see the full answer
How would you handle an inbound lead that seems uninterested?

For an uninterested inbound lead, it's essential to remain positive and ask questions to understand their objections. Listen actively to their concerns and tailor your response to address them—focusing on how Informa Festivals' offerings can solve their challenges can reignite their interest.

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Can you describe a time when you successfully turned a lead into a sale?

Reflect on a specific instance where your research and proactive outreach played a crucial role in a successful sale. Detail the steps you took—from initial qualification to following up on concerns—emphasizing how your approach engaged the lead and built a positive relationship.

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What tools and techniques do you use for lead generation and management?

In a Sales Development Representative role, leverage CRM tools like Salesforce for tracking interactions, and use social media and online research methods to identify and engage your leads. Employing marketing automation tools can also streamline your lead management process and enhance efficiency.

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How do you prioritize your daily tasks as a Sales Development Representative?

Prioritizing daily tasks as a Sales Development Representative involves assessing the urgency and potential value of each lead. Use a systematic approach, breaking down tasks into manageable segments, and focus on actions that will have the most significant impact on achieving your sales goals.

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How would you approach collaboration with the sales and marketing teams?

Collaboration with sales and marketing teams is essential as a Sales Development Representative. Regular communication, joint brainstorming sessions, and sharing insights on lead qualifications can help in aligning efforts and maximizing outreach effectiveness for campaigns at Informa Festivals.

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What experience do you have with using Salesforce?

In your interview, you should explain your proficiency with Salesforce by discussing specific functionalities you have used, such as tracking leads, managing interactions, generating reports, and your familiarity with utilizing dashboards to analyze data and inform decision-making in sales.

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Describe how you keep up with industry trends and market research.

Keeping up with industry trends is crucial for a Sales Development Representative. Engage with industry publications, attend webinars, and participate in networks related to fintech and B2B events. Additionally, leveraging social media platforms to follow thought leaders can provide insights into emerging trends.

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What motivates you in a sales environment?

Motivation in a sales environment often stems from achieving targets and the thrill of engaging with potential clients. Share your personal incentives, whether it's reaching monthly quotas, building relationships, or being part of a successful sales team—emphasizing your proactive attitude toward challenges.

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What do you believe is the key to effectively managing customer relationships?

Effectively managing customer relationships hinges on clear communication, understanding customer needs, and being responsive. In your role as a Sales Development Representative, maintain regular follow-ups and check-ins to build trust and ensure that you’re available to help them whenever they have questions.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
April 1, 2025

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