Engineering Manager, Infrastructure

As an Engineering Manager, Infrastructure at Instabase, your main responsibilities include leading a team of engineers, overseeing the reliability and scalability of the infrastructure, and establishing best practices for incident management and deployment. You will also play a strategic role in defining the technology roadmap, enhancing system efficiency, and collaborating with cross-functional teams to ensure our solutions effectively meet client needs.

Candidates for the Engineering Manager, Infrastructure position at Instabase should possess at least 5 years of people management experience in infrastructure or SRE disciplines. A strong foundation in distributed systems and cloud infrastructures like AWS or Azure is crucial, along with hands-on experience in managing SaaS platforms. A Bachelor’s or Master’s degree in Computer Science or a related field is preferred.

Instabase is committed to fostering a culture of growth and learning. As an Engineering Manager in Infrastructure, you will have ample opportunities for mentorship and career development, allowing you to lead your team effectively. You’ll also have a chance to work on meaningful projects that align with your professional goals and the company’s objectives.

At Instabase, we pride ourselves on our people-first culture. The team culture for the Engineering Manager, Infrastructure role is collaborative, inclusive, and driven by curiosity and innovation. You will work with a diverse group of individuals who are passionate about transforming data into insights, ensuring a supportive environment where everyone can thrive.

The compensation for the Engineering Manager, Infrastructure role at Instabase ranges from $237,500 to $255,000, along with bonuses and equity options. We also offer a comprehensive benefits package designed to support our employees’ well-being and provide a flexible work-life balance.

In my approach to ensuring reliability and scalability, I focus on implementing best practices for monitoring, incident management, and automation. By fostering a strong DevOps culture, I ensure that my team collaborates efficiently across all stages of the development lifecycle, which allows us to respond quickly to scalability challenges and maintain system reliability.

My management style is centered around empowering my team through mentorship and open communication. I believe in setting clear goals and expectations while encouraging creativity and collaboration, allowing the team to take ownership of their projects and contribute actively to our success.

I have extensive experience working with distributed systems, particularly in cloud environments such as AWS and GCP. I understand the complexities and challenges that come with managing these systems, and I'm well-versed in strategies to optimize performance and reliability.

When conflicts arise within the team, I prioritize open dialogue and constructive feedback. I encourage team members to express their concerns and work together toward a resolution. Emphasizing a collaborative atmosphere often leads to resolution in a way that strengthens relationships and fosters better teamwork.

In a previous role, I faced a situation where I needed to choose between an immediate fix that would lead to a temporary solution and a longer-term strategy that would require more time and resources. I ultimately opted for the latter, as it addressed underlying issues and improved scalability, ensuring long-term reliability for our infrastructure.

Prioritization involves assessing the impact and urgency of each project relative to our business goals. I work closely with my team to understand their bandwidth and insights, ensuring that we align our efforts on projects that deliver the highest value to customers while also keeping in mind our operational capacity.

I actively promote a positive team culture by encouraging collaboration, recognizing achievements, and maintaining open lines of communication. I also believe in celebrating team milestones and promoting work-life balance to foster happiness and motivation in the workplace.

I've established several best practices for incident management, such as implementing comprehensive monitoring systems to detect issues in real-time, conducting thorough postmortems for learning, and ensuring that the team has clear protocols for responding to incidents efficiently. Continuous improvement is key here.

I make it a point to regularly engage with industry literature, participate in relevant webinars, and collaborate with peers in the technology space. Continuous learning is vital in tech, and I also encourage my team to share knowledge and insights on emerging technologies that could benefit our infrastructure.

If a team member is struggling, I would first have a one-on-one conversation to understand any underlying challenges they might be facing. Providing support through mentorship, resources, or adjusted expectations may help them get back on track. It's important to foster a growth mindset and ensure they feel supported.