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Functional Chief for New Parent Support Home Visitor Program - job 3 of 3

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This position is currently in the proposal phase. The information you provide will be valuable in supporting our efforts to secure this project successfully.

International SOS is looking for qualified individuals to be the Chief for the New Parent Support (NPS) Home Visitor Program for The Navy Fleet and Family Support Program (FFSP.) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances. 

This person shall have oversight of provided NPS programs and services world-wide, that directly support deployment and mission readiness by preparing service and family members to anticipate, understand and cope with the demands associated with the Navy lifestyle and operating tempo. This Functional Chief will work with Service leadership in planning a mix of programs tailored to the needs of the Service and which target different audiences to include single, married, parents and children, wartime and peacetime. This position will also direct service productivity standards, ensure all information and referral, one-on-one, and group education services provided by the NPS Program’s staff are properly executed and ensure that staff delivering NPS Program services are accounting for all services delivered. 

Key Responsibilities

  • Provide timely and effective program oversight of the NPS Programs functions, coordinate regularly with Non appropriated Fund Instrumentality (NAFI) representatives and the Contract Site Leads, where available, regarding performance and quality of services provided by NPS Program’s staff and plan and ensure execution of quality assurance activities. 
  • The incumbent is responsible for the execution of instructions and regulations affecting the service delivery in the NPS Programs, analyzing data gathered, briefings, and assisting in developing standardized curriculum and program implementation guidance and making recommendations for the delivery of NPS Programs.  
  • Continually identify best practices for program delivery, assist in the development of curriculum and program implementation guidance to maintain NPS Programs. 
  • Assist Regional FFSP Program Managers on development of marketing plans and campaigns.  
  • Continually assess effectiveness of the NPS Programs and services execution and recommend adjustment of resources or changes to policy and procedures to increase efficiency and effectiveness.  
  • Collaborate with other FFSP personnel as the team works to provide FFSP support to individuals, families, commands and others entitled to FFSP services as outlined in FFSP directives.  
  • Ensure program services use the Nurturing Parenting Program for all at risk parents accepting NP Support services. 
  • Oversight of home visiting services are fully documented in the in required systems in accordance with current Navy requirements. 
  • Oversight to ensure staff delivering services are accounting for all services delivered in the scheduling module in required systems. 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Qualifications

Required Skills and Knowledge 

  • Educational qualifications include a minimum of a bachelor’s degree in social work or nursing, with a minimum of three years’ experience in social work, maternal/child health, child development and/or public health. Nurses are required to maintain current state licensure or certification.  
  • Must have the ability to prepare and conduct management briefings to communicate recommendations to program authority. 
  • Working knowledge of Microsoft Office 365. 
  • Individual should be detail-oriented, self-motivated and able to work autonomously. 

Required Work Experience 

  • Must demonstrate two years’ experience managing, coordinating or supervising the delivery of social services programs and services. 
  • The Functional Chief for the NPS Program shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle.  
  • Strong oral and written communication, assessment, data management, and advocacy skills are required.  
  • Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic background.   
  • Knowledge of the FFSMIS system is desired but not required. 

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus.  International SOS complies with all federal, state, and local minimum wage laws 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

What You Should Know About Functional Chief for New Parent Support Home Visitor Program, International SOS Government Medical Services

Are you passionate about supporting military families? International SOS is seeking a qualified Functional Chief for the New Parent Support Home Visitor Program. If you have experience in social work or maternal/child health and an understanding of the unique challenges faced by military families, this is your chance to make a difference. Based in beautiful Saratoga Springs, NY, you'll have the opportunity to oversee world-class programs designed to prepare and support service members and their families. Your role will entail collaborating with Service leadership to tailor programs for a range of audiences—from new parents to seasoned service members. You'll ensure the delivery of high-quality services, conduct program oversight, and manage an incredible team dedicated to the well-being of families. Whether it's delivering one-on-one support or enhancing educational resources, your impact will be felt across the Navy Fleet and Family Support Program (FFSP). Join us at International SOS where your expertise will help countless families cope with the demands of military life, making a lasting difference in their journey. If you're self-motivated, detail-oriented, and ready to contribute to a noble cause, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Functional Chief for New Parent Support Home Visitor Program Role at International SOS Government Medical Services
What are the key responsibilities of the Functional Chief for New Parent Support Home Visitor Program at International SOS?

As the Functional Chief for the New Parent Support Home Visitor Program at International SOS, your primary responsibilities will include providing effective program oversight, coordinating with various representatives regarding service quality, developing standardized curriculum and implementation guidance, and assessing the effectiveness of the NPS programs. You'll also assist in establishing marketing plans and ensure that documented home visiting services meet the required Navy standards.

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What qualifications are required for the Functional Chief position at International SOS?

To be considered for the Functional Chief role at International SOS, you should have at least a bachelor’s degree in social work or nursing, alongside three years of relevant experience in social work, maternal/child health, or public health. A strong understanding of military family programs or having been a military family member can be advantageous. Being detail-oriented, self-motivated, and possessing excellent communication skills is essential for success in this role.

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How does the Functional Chief support military families in the New Parent Support Program?

The Functional Chief plays a crucial role in ensuring that the New Parent Support Program effectively addresses the unique needs of military families. This includes designing tailored programs to help them manage the demands of military life, such as deployment and reintegration. By providing oversight and collaborating with service leadership, you will ensure the delivery of essential resources and education critical for family readiness.

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What is the work environment like for the Functional Chief at International SOS?

As a Functional Chief in Saratoga Springs, NY, you'll work in a supportive environment focused on teamwork and collaboration. The role involves regular interaction with various stakeholders, including Service leadership and program staff. International SOS values its employees and aims to create a positive workplace where professionals can thrive while making a meaningful impact on military families.

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What benefits are offered for the Functional Chief position at International SOS?

International SOS offers a comprehensive benefits package for full-time employees, which includes medical, dental, and vision insurance, a 401k plan, paid time off, and an annual bonus. Salary is competitive and may vary based on experience, skills, and internal equity. We believe in supporting our employees not just professionally but personally as well.

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Common Interview Questions for Functional Chief for New Parent Support Home Visitor Program
What inspired you to apply for the Functional Chief position at International SOS?

When discussing your motivation, focus on your passion for helping military families and your desire to create impactful programs that support their unique needs. Share personal stories or experiences that connect you with the military lifestyle and emphasize your commitment to fostering family readiness.

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How do you ensure quality assurance in program delivery as the Functional Chief?

Highlight your strategies for quality assurance, including regular assessments of program effectiveness, collaboration with stakeholders for feedback, and analyzing performance data. Mention specific frameworks or standards you've implemented in the past to ensure high-quality service delivery.

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Can you describe your experience with social services programs in a military context?

Share specific examples of your experience working with social services or programs that directly support military families. Discuss your understanding of the military lifestyle and how it impacts family dynamics, showcasing your ability to bring that perspective into program planning and execution.

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What methods do you employ to effectively communicate with program staff and stakeholders?

Effective communication is vital. Discuss your approach, which may include regular briefings, feedback loops, and transparent communication channels. Emphasize your belief in fostering a collaborative environment where everyone feels heard and valued.

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How would you assess the effectiveness of existing programs under your oversight?

Explain the quantitative and qualitative methods you would use to evaluate program effectiveness, such as gathering feedback from participants, analyzing service delivery metrics, and identifying areas for improvement. Use examples from past experiences to demonstrate your analytical skills.

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What experience do you have in developing educational resources or curriculum for social service programs?

Talk about specific instances where you have developed curriculum or educational materials. Share your process in identifying needs, collaborating with subject matter experts, and ensuring alignment with program goals. Highlight any successful outcomes resulting from your initiatives.

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Describe a time when you faced challenges in program implementation. How did you overcome it?

Share a specific challenge, detailing the context, actions you took, and the positive outcome that resulted. Emphasize your problem-solving skills, resilience, and your ability to adapt strategies to meet the needs of your targets.

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How do you maintain motivation and morale among your team?

Discuss strategies for motivation, including recognition programs, open communication, and continuous professional development opportunities. Talk about how you create a supportive workplace culture that fosters teamwork and collaboration.

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What do you believe are the most important elements of a successful parenting support program?

Highlight critical elements such as accessibility, cultural sensitivity, comprehensive resources, and effective communication. Emphasize the importance of tailoring services to meet the different needs of parents in military contexts.

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How do you plan to stay updated on best practices in social services and parenting support?

Talk about your commitment to continuous learning through professional development, attending relevant workshops and conferences, and engaging with industry peers. Mention specific resources or networks you rely on to keep informed about emerging trends and best practices.

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Founded in 1985, International SOS Group of Companies delivers customized health, security risk management and well-being solutions. The International SOS Group of Companies is headquartered in Central, Singapore.

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DATE POSTED
February 5, 2025

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