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Clinical Sales Representative - job 1 of 6

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position
 

Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits. The focus of the Clinical Sales Representative (CSR) is to clinically sell to maximize the da Vinci® Surgical System’s utilization in the Phoenix territory.

Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)

 

  • Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
  • Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
  • Be a da Vinci® Surgery resource across all primary surgical specialties
  • Support regional Sales and Marketing events that create system awareness and procedure adoption
  • Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
  • Drive continuous expansion of the user base by working with KOLs
  • Drive the sales of instruments and accessories
  • Mentor new team members to become high performance members of the clinical sales team
  • Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.

Qualifications

Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

 

  • A minimum of 5 years of sales experience including 2+ years in healthcare sales
  • Ability to travel up to 25%, and work nights and weekends as needed

 

Required Education and Training (As applicable - Specific education and training that an individual must possess in order to successfully perform in job)

  • Bachelor’s degree required

 

Working Conditions (As applicable - Any physical requirements for the job.  If not applicable, state “none”)

 

  • None

 

Preferred Skills and Experience (As applicable - Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)

  • Knowledge of the Operating Room environment preferred. 
  • Proven record of success
  • Ambition and exceptional work ethic 
  • Ability to excel in a high-energy, fast-paced environment 
  • Excellent interpersonal skills and persuasive communication skills 
  • Proven ability to work effectively as part of a team 

#LI-REMOTE
 

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Sales Representative, Intuitive

Are you ready to take your sales expertise to the next level? Join Intuitive as a Clinical Sales Representative in the vibrant city of Phoenix, AZ! At Intuitive, we are all about transforming surgical care through our cutting-edge da Vinci® Surgical System. In this role, you'll be right at the forefront of healthcare innovation, working closely with surgical teams to enhance their skills and confidence in using our robotic technology. Your mission? To maximize the utilization of the da Vinci® system across various surgical specialties. You’ll partner with a Clinical Sales Manager to develop effective sales strategies and mentor surgical teams through comprehensive training and integration sessions. As a Clinical Sales Representative, you will also play a key role in expanding our user base and driving the sales of instruments and accessories. With a minimum of 5 years of sales experience, including at least 2 years in healthcare sales, you’ll bring a blend of ambition and a positive attitude, making a difference in the lives of healthcare professionals and their patients. We believe in nurturing our team members and promoting a culture of growth and collaboration. Whether you're guiding surgical teams or leading marketing events, you'll thrive in a fast-paced environment that values your contributions. So, are you ready to explore the world of minimally invasive care with Intuitive? The adventure awaits, and we can't wait to see how you can help us make a positive impact!

Frequently Asked Questions (FAQs) for Clinical Sales Representative Role at Intuitive
What are the essential responsibilities of a Clinical Sales Representative at Intuitive?

As a Clinical Sales Representative at Intuitive, you'll focus on maximizing the utilization of the da Vinci® Surgical System in your assigned territory. This will involve collaborating with the Clinical Sales Manager to create sales strategies, providing training and support to surgical teams, participating in regional sales events, and driving the sales of instruments and accessories. Your role is crucial in ensuring that hospitals can use the robotic system effectively, fostering long-term relationships with medical professionals, and mentoring new team members within the clinical sales division.

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What qualifications do I need to apply for the Clinical Sales Representative role at Intuitive?

To be considered for the Clinical Sales Representative position at Intuitive, you must have a minimum of 5 years of sales experience, with at least 2 years specifically in healthcare sales. A Bachelor's degree is required. Additionally, having knowledge of the Operating Room environment and a proven record of success will greatly benefit your application. You should excel in a high-energy environment and possess excellent interpersonal and communication skills.

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Is travel required for the Clinical Sales Representative position at Intuitive?

Yes, the Clinical Sales Representative role at Intuitive requires the ability to travel up to 25%. This travel may include visiting different surgical teams across the region, conducting training sessions, and attending regional Sales and Marketing events to promote the da Vinci® Surgical System.

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What kind of training will I receive as a Clinical Sales Representative at Intuitive?

Intuitive is committed to the long-term growth of its team members. As a Clinical Sales Representative, you can expect thorough training designed to enhance your knowledge of the da Vinci® Surgical System, sales techniques specific to the healthcare industry, and strategies to effectively mentor surgical teams. This training ensures that you are well-prepared to support customers and drive the successful adoption of our technologies.

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What kind of work environment can I expect as a Clinical Sales Representative at Intuitive?

At Intuitive, you'll thrive in a friendly and collaborative environment that promotes diversity and inclusion. The company values innovative thinking, open communication, and teamwork. Expect to work in a fast-paced setting where you'll have the opportunity to make a genuine impact on healthcare practices while being surrounded by passionate colleagues who support each other's professional growth.

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Common Interview Questions for Clinical Sales Representative
How do you approach developing sales strategies for surgical products?

In developing sales strategies for surgical products, I prioritize understanding the unique needs of each surgical team and their patients. I gather data on previous sales, analyze market trends, and engage with key opinion leaders to identify opportunities for growth. Collaboration with my Clinical Sales Manager and a deep understanding of the da Vinci® system allow me to tailor my approach effectively.

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What experience do you have in training medical teams?

I have a strong background in conducting training sessions for medical teams, focusing on both the technical and practical aspects of using surgical equipment. My approach includes hands-on demonstrations, providing comprehensive resources, and ongoing support to address any questions or concerns during the initial adoption phases.

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Can you give an example of a successful sales initiative you led in your previous role?

In my previous role, I initiated a targeted outreach program to key surgical departments, resulting in a 30% increase in product usage within three months. I collaborated closely with surgeons and OR staff, offering personalized training sessions that showcased the benefits of our products, ultimately leading to improved patient outcomes.

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How do you handle resistance from a surgical team when introducing new technology?

When facing resistance from a surgical team, I take the time to understand their concerns and reservations. I emphasize the advantages of the new technology with evidence-based data, offer personalized training, and provide testimonials from other successful users. Building strong relationships and trust is crucial in mitigating resistance.

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What skills do you believe are essential for success as a Clinical Sales Representative?

Essential skills for success as a Clinical Sales Representative include excellent communication and interpersonal abilities, a deep understanding of the healthcare landscape, effective problem-solving skills, and the capacity to adapt to changing environments. Additionally, a solid foundation in sales techniques and a strong work ethic are vital for driving growth.

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How do you stay updated on trends in the healthcare and surgical product industry?

Staying updated on industry trends involves regularly reading medical journals, attending industry conferences, and participating in relevant training sessions. Networking with colleagues and engaging in continuous professional development allows me to maintain a well-rounded understanding of market dynamics.

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How do you assess the success of your sales strategies?

I assess the success of my sales strategies by tracking key performance indicators, such as sales volume, customer satisfaction feedback, and the growth of the user base. Regularly reviewing and analyzing these metrics allows me to adjust my approach and implement corrective measures when needed.

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What methods do you use to build relationships with healthcare professionals?

Building relationships with healthcare professionals involves proactive communication, active listening, and delivering valuable insights. I prioritize following up regularly, offering ongoing support, and ensuring they feel confident in using the technologies I represent.

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How do you prioritize your tasks in this fast-paced role?

In a fast-paced role like that of a Clinical Sales Representative, I prioritize tasks by assessing urgency and impact. I utilize tools like task management software to stay organized and ensure that I dedicate time each day to critical activities, such as meetings with surgical teams, training sessions, and administrative responsibilities.

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What do you find most rewarding about being a Clinical Sales Representative?

The most rewarding aspect of being a Clinical Sales Representative is knowing that my work directly contributes to improved patient outcomes and advancements in surgical practices. The ability to empower surgical teams with innovative technology and witness the positive impact on patient care is incredibly fulfilling.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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DATE POSTED
April 8, 2025

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