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Senior Quality Engineer (Design Controls and V&V)

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Intuitive Surgical designs and manufactures highly complex surgical systems including cameras, instruments, and accessories for use in surgery. We are looking for a proven quality functional leader to support the projects associated with the development of next generation products.

The Quality Engineer supports product development from concept through commercialization and serves as a core team member of the cross-functional product development team. This role provides expertise and guidance on design controls, risk management, process validation, and design for reliability and manufacturing. Additionally, the position ensures that developed products meet quality standards consistent with Intuitive’ s quality processes and all external design control and regulatory requirements.

Roles & Responsibilities:

  • Design Controls and Risk Management:
    • Contribute to the planning and execution of design controls, risk management, and design verification/validation for new products.
    • Participate in and support the development of the product design history file, ensuring compliance with internal processes and external standards and regulations.
    • Understand user needs and ensure they are translated into the design, while complying with usability and human factors standards and regulations.
    • Partner with engineering to define design inputs, design outputs, and traceability matrices.
    • Contribute to the strategy and execution of risk-based design verification and validation.
    • Participate in and support the development of the product risk management file, analyzing and assessing product risks associated with user, design, process, and supplier.
    • Design Transfer:
      • Ensure reliable and scalable designs are transferred to manufacturing.
      • Review design architectures, selections, requirements, and drawings from early design stages.
      • Collaborate with manufacturing, purchasing, test engineering, and supplier engineering to facilitate the transfer of scalable designs into production.
      • Assist in supplier selection, qualification, certification, and performance improvement.
      • Contribute to new product development Technical Reviews and Design Reviews.
      • Regulatory Support:
        • Support Regulatory Affairs with creating submissions and responding to submission questions.
        • Support internal and external audits, including preparation and direct interaction with auditors.
        • Process Improvement & Cross-Functional Collaboration
          • Support continuous improvement in design control & risk management quality processes and methodologies.

Qualifications

Skills, Experience, Education, & Training:

  • Requires a minimum of 8 years of related experience with a University Degree (in Electrical Engineering, Mechanical Engineering, Computer Science, software engineering, biomedical engineering), or 5 years of relevant experience and an Advanced Degree
  • Expertise in medical device standards such as ISO 14971, IEC 60601, IEC 62304, ISO 80002-1, and FDA Design Controls. Previous experience risk-based V&V, process validation, limit/challenge testing is required
  • Previous experience with reliability principles, testing, reliability growth planning, and execution is preferred
  • Previous experience with running Verification & Validation Testing is preferred.
  • Ability to navigate quality systems with minimal oversight on individual projects.
  • Balanced risk decision-making to drive product quality, gain consensus, and work through technical challenges.
  • Ability to solve complex problems with minimal oversight. Ability to articulate complex information to teams, including executive management.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Senior Quality Engineer (Design Controls and V&V), Intuitive

At Intuitive, we're on the lookout for a Senior Quality Engineer (Design Controls and V&V) to join our dynamic team in San Francisco, CA. This is an incredible opportunity for someone who thrives in a fast-paced environment and is passionate about making advancements in healthcare technology. Here at Intuitive, we specialize in robotic-assisted surgery and are dedicated to enhancing patient care through innovative solutions. As a Senior Quality Engineer, you will work closely with cross-functional teams to support the development of next-generation surgical products. Your role will be pivotal in ensuring that our products meet rigorous quality standards and regulatory requirements, from concept to commercialization. You'll dive into design controls, risk management, and process validation, ensuring that every detail aligns with user needs and safety standards. Collaborating with engineering and manufacturing teams, you'll guide the transfer of reliable and scalable designs into production. We cherish a culture of inclusivity, where your unique ideas can flourish. If you are ready to take on big challenges and drive significant improvements in minimally invasive care, we would love to hear from you!

Frequently Asked Questions (FAQs) for Senior Quality Engineer (Design Controls and V&V) Role at Intuitive
What are the primary responsibilities of a Senior Quality Engineer (Design Controls and V&V) at Intuitive?

The Senior Quality Engineer (Design Controls and V&V) at Intuitive is responsible for a wide range of tasks including overseeing design controls, risk management, and the verification and validation processes for new products. This role involves ensuring that products meet quality standards consistent with external regulations and internal processes, as well as collaborating with cross-functional teams to maintain high-quality outcomes throughout product development.

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What qualifications do I need to apply for the Senior Quality Engineer position at Intuitive?

To qualify for the Senior Quality Engineer (Design Controls and V&V) position at Intuitive, candidates should possess at least 8 years of related experience combined with a University Degree in relevant fields like Electrical or Biomedical Engineering. Alternatively, candidates with 5 years of experience and an Advanced Degree may be considered. Additionally, expertise in medical device standards such as ISO 14971 and FDA Design Controls is essential.

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How does Intuitive ensure product quality in its surgical systems as a Senior Quality Engineer?

At Intuitive, the Senior Quality Engineer (Design Controls and V&V) plays a crucial role in ensuring product quality by implementing and managing comprehensive quality control processes. This includes performing risk assessments, validating design specifications, and performing continuous improvement in design control systems to align with both internal and external quality standards and regulatory requirements.

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What is the work culture like at Intuitive for a Senior Quality Engineer?

The work culture at Intuitive is collaborative, inclusive, and driven by a commitment to innovation. As a Senior Quality Engineer (Design Controls and V&V), you will be part of a diverse team where your ideas are valued, and your contributions matter. The company encourages a growth mindset, supporting employees with resources for professional development while striving to make a positive impact in healthcare.

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What types of projects will a Senior Quality Engineer at Intuitive be involved in?

A Senior Quality Engineer (Design Controls and V&V) at Intuitive will be engaged in diverse projects aimed at developing cutting-edge surgical systems. Responsibilities include participating in product design history documentation, risk management analysis, and collaborating with engineering teams to ensure successful transfer of designs to manufacturing, making a significant impact in the world of minimally invasive surgery.

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Common Interview Questions for Senior Quality Engineer (Design Controls and V&V)
Can you explain your experience with design controls and how it applies to the role of a Senior Quality Engineer?

In your response, emphasize specific experiences where you've implemented design controls within product development. Discuss the methodologies you used, how you ensured compliance with regulatory standards, and any challenges you faced. This demonstrates your expertise and knowledge related to the Senior Quality Engineer position at Intuitive.

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What methods do you use to assess and manage risk in product development?

Highlight your familiarity with tools such as Failure Mode and Effects Analysis (FMEA) or risk matrices. Describe a specific instance where you successfully managed risk within a project, detailing the process you followed and the positive outcomes achieved, showcasing your problem-solving skills relevant to a Senior Quality Engineer.

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Describe your experience working with cross-functional teams.

Discuss how you have collaborated with engineering, manufacturing, and regulatory teams in past roles. Provide examples of how you facilitated communication and problem resolution, underscoring the importance of teamwork in the Senior Quality Engineer role at Intuitive.

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How do you ensure compliance with FDA Design Controls and other regulatory standards?

Your answer should include a step-by-step overview of how you stay informed about regulatory requirements and incorporate compliance into your daily activities. Mention specific strategies you've implemented, like regular audits or training sessions, to maintain adherence to standards relevant to the Senior Quality Engineer position.

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Can you give an example of a complex problem you solved in product quality?

Select a scenario where you tackled a significant quality issue and outline the steps you took to analyze and resolve it. Highlight the successful outcomes and any processes improved as a result, illustrating your ability to navigate challenges as a Senior Quality Engineer at Intuitive.

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How do you stay updated on industry trends and technologies?

Mention specific resources you utilize, such as journals, conferences, or professional networks. Highlight any ongoing learning activities or certifications that reinforce your commitment to staying informed in the ever-evolving medical device landscape, leveraging this knowledge as a Senior Quality Engineer.

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What do you consider the essential qualities of a Senior Quality Engineer?

Discuss the importance of analytical thinking, strong communication skills, attention to detail, and a commitment to quality. Share how these qualities will help you succeed in the Senior Quality Engineer role at Intuitive and contribute to the company's mission of enhancing patient care.

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Describe your approach to documentation and maintaining the product design history file.

Explain your understanding of the critical nature of comprehensive documentation in product quality and compliance. Share your processes for creating and maintaining accurate records, drawing on past experiences that illustrate your meticulousness and attention to detail, valuable traits for a Senior Quality Engineer.

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How do you prioritize multiple projects and deadlines?

Discuss your strategies for time management and project prioritization, such as using task management tools or frameworks. Provide an instance where you successfully managed competing deadlines while upholding quality standards, reinforcing your organizational skills as a Senior Quality Engineer at Intuitive.

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What motivates you to work in the medical device industry?

Share your passion for improving healthcare and how the mission of Intuitive aligns with your personal values. Discuss any experiences that have shaped your desire to contribute to this industry, reflecting your commitment and enthusiasm for the Senior Quality Engineer role.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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DATE POSTED
March 20, 2025

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