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Senior Quality Engineer (Reliability & Data Analytics)

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Intuitive Surgical designs and manufactures highly complex surgical systems including cameras, instruments, and accessories for use in surgery. We are looking for a strong quality functional leader to support the projects associated with the development of next generation products.

The Quality Engineer supports product development from concept through commercialization and serves as a core team member of the cross-functional product development team. This role provides expertise and guidance on design controls, risk management, process validation, and design for reliability and manufacturing. Additionally, the position ensures that developed products meet quality standards consistent with Intuitive’ s quality processes and all external design control and regulatory requirements.

Roles & Responsibilities:

  • Design Controls and Risk Management:
    • Contribute to the planning and execution of design controls, risk management, and design verification/validation for new products.
    • Participate in and support the development of the product design history file, ensuring compliance with internal processes and external standards and regulations.
    • Understand user needs and ensure they are translated into the design, while complying with usability and human factors standards and regulations.
    • Partner with engineering to define design inputs, design outputs, and traceability matrices.
    • Contribute to the strategy and execution of risk-based design verification and validation.
    • Participate in and support the development of the product risk management file, analyzing and assessing product risks associated with user, design, process, and supplier.
  • Design Transfer:
    • Ensure reliable and scalable designs are transferred to manufacturing.
    • Review design architectures, selections, requirements, and drawings from early design stages.
    • Collaborate with manufacturing, purchasing, test engineering, and supplier engineering to facilitate the transfer of scalable designs into production.
    • Assist in supplier selection, qualification, certification, and performance improvement.
    • Contribute to new product development Technical Reviews and Design Reviews.
  • Regulatory Support:
    • Support Regulatory Affairs with creating submissions and responding to submission questions.
    • Support internal and external audits, including preparation and direct interaction with auditors.

Qualifications

Skills, Experience, Education, & Training:

  • Requires a minimum of 8 years of related experience with a University Degree (in electrical, mechanical or system engineering, math, or physics), or 5 years of relevant experience and an Advanced Degree (in electrical, mechanical or system engineering, math, or physics), Experience of at least 3 years in electromechanical systems
  • Expertise in medical device standards such as ISO 14971, IEC 60601, and FDA Design Controls.
  • Solid understanding of design control and risk management from early design and development through commercialization.
  • Demonstrated experience with electromechanical systems from concept through launch.
  • Experience with medical standards compliance, including ISO 13485, ISO 14971, and FDA Quality System Regulations, with a focus on design controls and design optimization.
  • Ability to navigate quality systems with minimal oversight on individual projects.
  • Balanced risk decision-making to drive product quality, gain consensus, and work through technical challenges.
  • Ability to solve complex problems with minimal oversight.
  • Ability to articulate complex information to teams, including executive management.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

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What You Should Know About Senior Quality Engineer (Reliability & Data Analytics), Intuitive

Are you an experienced Senior Quality Engineer with a passion for reliability and data analytics? Join Intuitive in San Francisco, CA, where you'll play a pivotal role in the development of next-generation surgical products. At Intuitive, we believe in enhancing lives through minimally invasive care, and we’re on the lookout for a talent like you to support our mission. In this role, you'll be a key player in cross-functional teams, contributing expertise in design controls, risk management, and process validation. Your knowledge of medical device standards will be crucial as you help ensure our products not only meet but exceed quality standards. With over 8 years in the field, your insights will help guide design inputs and outputs, ensuring user needs are prioritized. You'll also collaborate with manufacturing and supplier engineering teams to ensure seamless integration into production. This is more than just a job—it's a chance to make a real difference in healthcare by innovating robust and reliable surgical systems. Enjoy being part of a diverse team that values integrity, inclusivity, and genuine progress. With an array of ongoing development opportunities, you’ll not only contribute to innovative projects but also invest in your personal growth. If you’re ready to take the next big step in your career, we can’t wait to meet you at Intuitive!

Frequently Asked Questions (FAQs) for Senior Quality Engineer (Reliability & Data Analytics) Role at Intuitive
What responsibilities does a Senior Quality Engineer at Intuitive have?

As a Senior Quality Engineer at Intuitive, you will oversee critical responsibilities such as managing design controls, executing risk management processes, and facilitating design verification and validation for new products. You'll work closely with cross-functional teams to ensure that all product development stages align with our quality standards. Your insights into medical device regulations will help guarantee that our products meet both internal and external compliance requirements. Additionally, you will support manufacturing processes and collaborate with suppliers for effective design transfer.

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What qualifications are needed to become a Senior Quality Engineer at Intuitive?

To qualify for the Senior Quality Engineer position at Intuitive, candidates should have a minimum of 8 years of related experience alongside a degree in electrical, mechanical, or system engineering. Alternatively, you could have 5 years of relevant experience with an advanced degree. Expertise in medical device standards like ISO 14971 and FDA Design Controls is essential, along with a deep understanding of risk management from the design phase through to commercialization. Having a strong background in electromechanical systems will also set you apart.

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What is the work environment like for a Senior Quality Engineer at Intuitive in San Francisco?

At Intuitive in San Francisco, the work environment for a Senior Quality Engineer is dynamic and collaborative. You'll be part of a team that champions inclusivity and diversity of thought, which fosters innovation. The culture is driven by passionate individuals who are dedicated to making a difference in healthcare. You'll find yourself collaborating with various departments, participating in technical reviews, and engaging with both internal and external stakeholders to ensure quality throughout the product lifecycle.

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How does Intuitive support the professional development of Senior Quality Engineers?

Intuitive is committed to the long-term growth and development of its employees, including Senior Quality Engineers. You will have access to a variety of training programs, mentorship opportunities, and professional development resources designed to enhance your skills and career trajectory. The company encourages participation in technical reviews and offers chances to lead projects, enabling you to refine your expertise in quality processes and regulatory compliance.

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What can a Senior Quality Engineer expect during the interview process at Intuitive?

The interview process for a Senior Quality Engineer at Intuitive typically involves multiple stages, including initial screenings, technical interviews, and assessments focused on your experience with design controls and risk management. Expect to discuss your background in electromechanical systems and how you have navigated quality standards in past roles. Your ability to articulate complex information and solve technical challenges will be evaluated, so prepare to showcase your problem-solving skills and relevant project experiences.

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Common Interview Questions for Senior Quality Engineer (Reliability & Data Analytics)
Can you describe your experience with design controls in medical device development?

When discussing your experience with design controls, provide specific examples of projects where you contributed to planning and executing design verification and validation. Highlight any challenges you faced and how you overcame them while ensuring compliance with regulatory standards.

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How have you implemented risk management strategies in your previous roles?

In your answer, refer to specific instances where you utilized risk assessment tools or methodologies to identify and mitigate potential risks associated with product designs. Emphasize collaboration with cross-functional teams to create risk management files and ensure comprehensive evaluations.

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How do you ensure compliance with ISO standards in your everyday work?

Articulate your systematic approach to compliance by mentioning your familiarity with ISO 13485 and ISO 14971 standards. Detail how you integrate these standards into your daily tasks, particularly during design reviews, documentation, and audits.

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Describe a complex problem you solved in a previous role. What was your approach?

Provide a detailed account of a specific quality-related problem, outlining the steps you took to address it. Focus on your analytical skills, the methods you employed to gather relevant data, and how your solution improved product quality or process efficiency.

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What methods do you use to communicate complex technical information with non-engineering stakeholders?

Discuss your strategies for simplifying technical concepts for a diverse audience, perhaps through visuals or demonstrations. Provide examples of past experiences where effective communication led to improved understanding and collaboration among teams.

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How do you handle competing priorities and deadlines as a Senior Quality Engineer?

Share your time-management techniques, such as prioritizing tasks based on project milestones and deadlines. Discuss your flexibility in adapting to changing circumstances and how you work effectively under pressure while ensuring quality standards are met.

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What role do you play in cross-functional teams working on product development?

Highlight your collaborative approach, elaborating on how you contribute your quality engineering expertise to support team objectives and foster an inclusive environment where every voice is valued. Mention any specific contributions you've made to successful product launches.

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How do you keep yourself updated with the latest advancements in medical device regulations?

Discuss your proactive approach to staying current with industry regulations, including attending seminars, participating in online courses, and networking within professional communities. Mention specific resources or organizations you follow to enhance your knowledge.

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Can you provide an example of your involvement in internal or external audits?

Provide a specific example that demonstrates your role in preparing for and participating in audits. Discuss how you contributed to compliance checks and your ability to address auditor inquiries effectively, reflecting your understanding of quality management systems.

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What excites you most about working at Intuitive as a Senior Quality Engineer?

Convey your passion for minimally invasive care and how Intuitive's mission aligns with your values. Share your enthusiasm for contributing to innovative healthcare solutions and being part of a company that prioritizes quality and continuous improvement.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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March 21, 2025

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