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Director of Corporate and Product Communications

Ironclad is the #1 contract lifecycle management platform for innovative companies.  Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. 


Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

About the Role:

Ironclad is transforming the way companies manage contracts, and how we tell our story is critical to our continued success. We are looking for a Director of Communications to lead our media relations, corporate & product communications, and executive visibility efforts. In this role, you will craft compelling narratives, elevate our brand presence, and position Ironclad as the leading voice in AI-enabled contract lifecycle management (CLM).

This role will work closely with our CEO, executive team, and cross-functional leaders to drive media engagement, thought leadership, and industry influence. You will be responsible for ensuring Ironclad is top-of-mind for customers, investors, media, and industry analysts, helping shape the future of digital contracting. 

Key Responsibilities:

  • Develop and execute a comprehensive corporate & product communications strategy that increases Ironclad’s visibility and influence.

  • Provide strategic leadership for the high-performing team, including defining the vision, and developing long-term strategies.

  • Bring strong relationships with top-tier media, analysts, and industry influencers to tell the Ironclad story in meaningful ways.

  • Secure high-impact media coverage in business, technology, and legal publications, ensuring consistent messaging.

  • Act as a strategic partner for external agency relationships, maximizing their impact and value.

  • Bring strong POV and expertise in telling product storytelling that drives key messages within a crowded market.

  • Work with Comms Lead to position Ironclad’s leadership team as industry thought leaders through media opportunities, speaking engagements, and content development.

  • Partner in crafting compelling presentations, op-eds, and executive social media content that reinforces Ironclad’s vision and category leadership.

  • Drive Ironclad’s corporate narrative, ensuring it resonates across all stakeholders, including customers, investors, and partners.

  • Manage a senior social media manager & external agency in developing a best-in-class social program.

  • Work with internal stakeholders to develop and refine crisis communication protocols, ensuring Ironclad responds effectively to sensitive issues.

  • Partner with the marketing and content teams to elevate compelling customer success stories in the press and beyond.

Qualifications:

  • 12+ years of corporate communications, PR, or media relations experience in B2B SaaS, enterprise tech, or legal tech.

  • Proven ability to develop and execute high-impact PR campaigns that drive brand awareness and market influence.

  • Deep expertise in media relations, executive thought leadership and storytelling.

  • Exceptional writing, messaging, and content development skills.

  • Strong understanding of enterprise B2B communications.

  • Experience managing crisis communications with confidence and clarity.

  • Strong leadership and cross-functional collaboration skills; experience working directly with executives.

  • Data-driven mindset with experience measuring the success of PR and comms initiatives.

If you’re a strategic storyteller who thrives at the intersection of technology, media, and brand, we’d love to hear from you!

Benefits:

  • Health, dental, and vision insurance

  • 401k

  • Wellness reimbursement

  • Take what you need vacation policy

  • Generous parental leave for both primary and secondary caregivers

Base Salary Range: $180,000 - $220,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ironclad Glassdoor Company Review
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CEO of Ironclad
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Jason Boehmig
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What You Should Know About Director of Corporate and Product Communications, Ironclad

Ironclad is on the lookout for an innovative and dynamic Director of Corporate and Product Communications to join our talented team in San Francisco. As the leader in contract lifecycle management, Ironclad collaborates with industry giants like L’Oréal and Mastercard to streamline the way businesses manage contracts, reducing inefficiencies and saving money. In this role, you’ll be instrumental in crafting compelling narratives that truly resonate. You'll partner closely with our CEO and executive team to elevate our brand presence, drive media engagement, and position Ironclad as the thought leader in AI-enabled CLM. With your impressive background in corporate communications, you’ll be responsible for developing strategic PR campaigns and securing high-impact media coverage in both business and tech sectors. Your ability to leverage deep media relationships and storytelling expertise will not only shape Ironclad’s corporate narrative but will also help reinforce our mission and vision across various stakeholders. We pride ourselves on creating a strong and inclusive culture that values collaboration and innovation, and we’re excited to welcome a passionate communicator who thrives in a fast-paced environment. If you’re ready to make a significant impact and help drive the future of digital contracting, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director of Corporate and Product Communications Role at Ironclad
What are the main responsibilities of the Director of Corporate and Product Communications at Ironclad?

The Director of Corporate and Product Communications at Ironclad is responsible for developing and executing a comprehensive PR strategy to enhance Ironclad's visibility and brand presence. This includes crafting narratives that resonate with various stakeholders, securing impactful media coverage, and leading a high-performing communications team. You'll also focus on driving media engagement and shaping Ironclad’s corporate narrative in the contract lifecycle management domain.

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What qualifications are required to become the Director of Corporate and Product Communications at Ironclad?

To qualify for the Director of Corporate and Product Communications position at Ironclad, applicants should have at least 12 years of experience in corporate communications, PR, or media relations, particularly within B2B SaaS or enterprise tech. Strong writing and storytelling skills, deep expertise in media relations, and experience managing crisis communications are also key qualifications that will contribute to a candidate's success in this role.

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How does Ironclad ensure effective communication during crises for the role of Director of Corporate and Product Communications?

Ironclad prioritizes effective crisis communication protocols as part of the Director of Corporate and Product Communications role. You'll work closely with internal stakeholders to develop strategies for responding to sensitive issues, ensuring that the messaging is clear and consistent, which is essential for maintaining stakeholder trust during challenging times.

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What is the approach Ironclad takes to enhance executive visibility in this communications role?

As the Director of Corporate and Product Communications, you will collaborate with the executive team to boost their visibility as thought leaders in the industry. This involves identifying and leveraging speaking engagements, media opportunities, and developing compelling content that showcases Ironclad’s vision and leadership in the field of contract lifecycle management.

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What kind of work culture can new hires expect at Ironclad?

Ironclad offers a highly collaborative and inclusive work culture, which is evident in our recognition as a Fortune Great Place to Work for four consecutive years. As the Director of Corporate and Product Communications, you will thrive in an environment that values curiosity, innovation, and teamwork, empowered by a commitment to career growth and professional development.

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Common Interview Questions for Director of Corporate and Product Communications
Can you describe your experience with media relations in the B2B SaaS sector?

In answering this question, highlight specific examples of media engagements you've led, how you've built relationships with key media players, and the strategies you employed to secure coverage for B2B SaaS companies similar to Ironclad. It's beneficial to mention measurable outcomes from your campaigns.

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What strategies would you implement to increase Ironclad's brand visibility?

Discuss a multi-faceted approach, including developing partnerships with influencers, crafting compelling narratives for media pitches, and using data-driven insights to target the right publications. Share an example of a successful strategy you implemented in the past.

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How do you assess the success of your communications and PR campaigns?

Mention the key metrics you use to gauge success, such as media impressions, engagement rates, or brand sentiment analysis. Also, emphasize the importance of establishing KPIs beforehand and learning from each campaign to improve future efforts.

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What do you believe is the role of storytelling in corporate communications?

Articulate the importance of storytelling in creating emotional connections with stakeholders. Share an example of how storytelling has transformed a communication effort in your past work, especially in contexts similar to Ironclad's operations.

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How would you position Ironclad’s leadership in thought leadership within the tech industry?

Outline specific tactics such as securing speaking opportunities at industry events, publishing research papers, and developing content that showcases the leadership's expertise in contract lifecycle management. Discuss how these efforts would elevate Ironclad's industry profile.

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Describe a time you managed a crisis communication situation.

Provide a succinct overview of the circumstances, your strategic approach, and the results. Emphasize clarity, speed of response, and how you maintained stakeholder trust throughout the situation.

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What is your writing process for creating compelling content?

Explain your writing process, from brainstorming ideas to drafting and editing. Highlight any tools or frameworks you use, and stress the importance of aligning content with business objectives and audience needs.

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How do you tailor messaging for different audiences?

Discuss your methods for segmenting audiences and the unique messaging strategies you employ for each. Mention the importance of research and audience insights in creating effective messages for customers, investors, and media.

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What innovations do you see shaping the future of corporate communications?

Share your thoughts on trends like AI-driven communication tools, increased personalization in messaging, and the growing importance of data analytics in PR. Discuss how you plan to leverage these trends at Ironclad to achieve communications goals.

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What excites you about the potential of contract lifecycle management?

Express your understanding of the impact of CLM on business efficiency and compliance, and share your enthusiasm about being a part of a company like Ironclad that leads innovation in this space. Highlight specific aspects, like how AI is transforming contracting processes.

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Ironclad is the #1 contract lifecycle management platform for innovative companies.

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DATE POSTED
March 14, 2025

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