Manual QA Engineer (Mobile & Web API Testing) - (Remote)

As a Manual QA Engineer at Jobgether, your primary responsibilities include developing and executing detailed test plans for mobile applications and web APIs. You'll conduct patch testing, collaborate with developers to report defects, and help stabilize releases. Your role will also involve participating in agile sprint activities, ensuring that you are aligned with the team's goals and deadlines, while continually improving the testing processes.

To be a suitable candidate for the Manual QA Engineer position at Jobgether, applicants should have a solid understanding of agile software development and quality assurance principles. Experience in writing and executing test cases, along with familiarity with tools such as Jira and Postman, is essential. Strong communication skills and the ability to work in a fast-paced environment are also critical for success in this role.

Jobgether is committed to the professional growth of its Manual QA Engineers. The company provides full reimbursement for training, international conferences, and team meetings. Additionally, there is a generous health benefits package, including medical expenses coverage for you and your family. Lastly, employees can enjoy flexible working hours and opportunities for continuous learning.

As a Manual QA Engineer at Jobgether, familiarity with various tools is crucial. You should have experience using Jira and Confluence for project tracking and documentation, Testrail or Allure TestOps for test case management, MS SQL Server for database testing, and tools like Fiddler or Postman for testing APIs. Having a good grasp of these tools will enable you to perform your role effectively.

The work culture at Jobgether for Manual QA Engineers emphasizes collaboration, flexibility, and personal growth. Working in a distributed team means you have the freedom to manage your schedule, with support from your colleagues to achieve team objectives. Jobgether also promotes an internal gamified gratitude system, making it a motivating and rewarding environment.

When developing test cases for mobile applications, I start by analyzing the requirements and functionality of the app. I create detailed test scenarios that cover positive, negative, boundary, and edge cases to ensure comprehensive coverage. I also involve input from stakeholders to make sure all critical paths are tested, and I iterate on these test cases based on feedback and past testing experiences.

When facing tight deadlines, I prioritize testing tasks based on the risk and impact of potential defects on users. I focus on critical functionalities first and ensure that High Priority, High Severity issues are addressed immediately. I also employ exploratory testing for areas that have not been extensively tested, which helps in identifying quick wins to enhance overall product quality.

I have hands-on experience with agile methodologies, where I actively participate in daily stand-ups, sprint planning, and retrospectives. I collaborate closely with the development team to define acceptance criteria and ensure that testing aligns with sprint goals. This iterative approach allows us to identify defects early and fosters better communication between teams, significantly enhancing our product's quality.

For effective defect reporting, I ensure that my reports include clear, concise descriptions of the issue, steps to reproduce, and expected results versus what was actually observed. I also categorize defects by severity and priority levels to help the development team address them accordingly, and I make use of tools like Jira to streamline the reporting and tracking process.

In a situation where a developer disputes my defect report, I would approach the conversation in a collaborative manner. I would present the evidence from my testing, including steps to reproduce the issue. If necessary, I would work together with the developer to reproduce the problem in their environment and discuss how it could impact users, focusing on our shared goal of delivering a high-quality product.

I have extensive experience with API testing, including both manual and automated processes. I utilize tools like Postman and Fiddler to check API endpoints for proper function and compliance with specifications. I focus on validating response times, status codes, and data integrity, ensuring that the APIs provide the expected outcomes in various scenarios, including edge cases.

One challenging project involved testing a complex mobile application with multiple integrations. The timeline was tight, and I had to prioritize testing critical features. I developed a risk-based testing plan to focus on high-impact areas, and additionally scripted automated tests for regression purposes. Through effective teamwork and communication, we were able to launch on schedule with significant improvements in performance and user experience.

To stay updated with the latest testing tools and techniques, I actively participate in online QA communities, attend webinars, and read industry-related articles and blogs. I also take advantage of opportunities for professional development offered by my employer, such as training sessions and conferences, which allows me to experiment with new tools and strategies in my work.

Documentation plays a crucial role in my testing process. It provides a comprehensive record of test cases, procedures, and results, which helps in maintaining consistency and accountability. Well-documented test plans and defect logs serve as valuable references for the team and can aid in knowledge transfer for future testing cycles.

Essential qualities for success as a Manual QA Engineer include attention to detail, analytical skills, and strong communication abilities. Being adaptable and willing to learn is also important in a fast-evolving tech landscape. Moreover, having a proactive mindset to identify potential challenges before they arise can significantly impact the overall quality of the product being developed.