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Director of Operations

Company Description

Location: KIPP Antioch Global Middle School

Salary: $88,000-112,000

About KIPP Nashville Public Schools 

KIPP Nashville Public Schools is a network of high-performing, free, open-enrollment K-12 schools that has been committed to positively affecting student outcomes in Nashville since 2005. KIPP Nashville is part of the acclaimed KIPP Network, which educates 100,000+ students nationwide and supports students from Pre-Kindergarten through college, career and beyond. Through the KIPP Forward program, our team helps students identify their career of highest aspiration and develop the skills and confidence to chase their dreams. KIPP Nashville currently operates 3 elementary schools, 4 middle schools, and 2 high schools and we are excited to open our doors to one additional school in August 2025 in response to strong community demand.

The mission of KIPP Nashville is together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence they need to pursue the paths they choose - college, career and beyond - so they can lead fulfilling lives and build a more just world. Our core values are GROWTH, TEAM, and SHINE. If you share in these beliefs and values, if you have a proven willingness to do what it takes for students to be their best, if you thrive in an environment that is both collaborative and entrepreneurial, then you are already a KIPPster.

Job Description

Position Overview

The Director of Operations is the operational leader of the school and is critical to the successful and efficient running of KIPP Nashville schools. This role ensures the implementation and maintenance of clear operational systems that allow the Principal and Assistant Principals the opportunity to focus on students, families and instruction. The Director of Operations is an individual who embraces innovation and continuous improvement, is willing to get their hands dirty, and relishes the challenge of finding ways to work smarter. The Director of Operations will report to the Principal and regional Head of School Operations.

Responsibilities of the Director of Operations will include, but are not limited to:

Recruit and Enroll Students

  • Ensure full enrollment of the school at all times 
  • Refine and execute student recruitment plans including mailings, phone calls, events, etc.
  • Refine and execute student enrollment plans 

Team Management

  • Directly manage school operations team, operational interns, and volunteers
  • Manage growth and development of operations team members 

School-Wide Operational Systems Management

  • Work in close partnership with Principal and leadership team to ensure aligned procedures for school
  • Refine and execute student attendance plan to meet school and regional goals
  • Ensure accurate collection of daily student attendance in student information systems
  • Ensure contact with late/absent students
  • Design procedures for and manage daily student arrival and dismissal, including tardiness and early dismissal
  • Design procedures for and assist families and visitors
  • Ensure response to all incoming communication for school
  • Manage regular external communications including behavior and academic reports, school newsletter, and notification of unexpected changes
  • Ensure all staff and students have all supplies and materials needed to be successful

Finance

  • Partner with the Principal to build and monitor school budget
  • Obtain bids; make, receive, distribute, and track purchases
  • Manage school credit cards including collecting/submitting receipts

Transportation and Food Services

  • Oversee daily student bus transportation to and from school
  • Coordinate school field lessons
  • Serve as a liaison between school and transportation team, and serve as primary point of contact for bus issues
  • Ensure meals are served on time and food services staff have the necessary tools
  • Serve as a liaison between school and food services team, and serve as primary point of contact for any issues

Human Resources

  • Serve as liaison between regional Talent Team and employees regarding onboarding, licensing, and any other issues 
  • Manage entry/exit process for new/departing employees
  • Design and oversee staff attendance and PTO tracking process

Physical Environment of School

  • Ensure teachers have the necessary classroom tools they need
  • Conduct campus audits
  • Oversee maintenance of all school spaces
  • Serve as liaison for student uniforms vendors and 
  • Manage and oversee the school’s facilities and physical condition of building and site

Technology and Assessment

  • Track computer equipment inventory
  • Serve as a liaison between school and technology and data teams to ensure all tech and software needs are met 
  • Serve as the assessment coordinator for the school (i.e. attend district assessment meetings, receive and return assessment materials)
  • Manage campus-wide IT including internet, server, landline phones, copiers, printers are all in working order

Growth Mindset

  • Willing to offer support and receive constructive feedback from colleagues in order to create a professional working atmosphere that is conducive to change and improvement
  • Participate in school-wide and individual professional development, including pre-service training over the summer and weekly during the academic year

Other

  • Perform duties such as monitoring lunch, arrival, dismissal, covering classes, etc.
  • Carry out any additional daily school duties as decided upon by the Principal
  • Ensure effective field lessons, school events, and extracurricular activities
  • Model school core values and character strengths at all times

Qualifications

Qualifications:

  • Bachelor’s Degree 
  • Four or more years of work experience highly preferred 
  • 2+ years experience in K-12 school operations strongly preferred; prior experience as a teacher a plus
  • Experience working with under-resourced communities, families, and/or students
  • Demonstrated success in building relationships and trust with leaders, teachers, students, parents and community
  • Demonstrated success with design and execution of logistics
  • Experience managing and influencing teams and individuals to meet specific and strategic outcomes
  • Demonstrated success managing a large budget 
  • Proficiency in Spanish and/or Arabic preferred
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and Google applications (Sheets, Docs, Google Drive), with the ability to quickly learn new technologies (Infinite Campus, Slack, video conferencing apps, etc.) 

Desired Characteristics

  • Unwavering commitment to KIPP Nashville’s mission, students, families, and community
  • Firm belief in affirming the identity of students, families and staff
  • Demonstrates excitement in growing students into their highest selves
  • Excellent communication skills with diverse constituents; clear writer, facilitator and speaker and eagerness to collaborate
  • Demonstrate commitment to continue their professional development individually, eager to offer and respond positively to feedback
  • Ability to tackle multiple projects and initiatives at once with a strong sense of organization, prioritization, follow through and results orientation
  • Possess an entrepreneurial spirit, be flexible, and willing to go above and beyond to meet the varied needs of students

Additional Information

Compensation and Benefits

  • Salary is competitive, commensurate with experience, and includes benefits. This position is exempt, and will work and be compensated according to a 12 month administrative schedule.
  • Robust benefits package including medical, dental, vision, disability, and life insurance policy options. Application for these benefits may be made immediately upon employment. The policy is effective upon the first of the month following the first day of work.
  • The vacation package for salaried employees includes 29 paid days throughout the 12 month work schedule (including holidays, fall break, thanksgiving break, winter break). In addition, employees in this role are allotted 6 PTO days. Employees are allotted an additional 2 days after every 2 consecutive years of employment. Eligible staff members receive payment for unused PTO days at the end of the fiscal year.
  • Adoption/Parental Caregiver Leave- up to 10 weeks parental leave for the primary caregiver and 2 weeks parental leave for the secondary caregiver paid at 100%.
  • Leaders are provided with laptop computers with access to the internet and or email to assist them in performing their job responsibilities.

Apply online at https://careers.smartrecruiters.com/KIPP/nashville. Please contact [email protected] with any questions.

KIPP Nashville is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual preference, national or ethnic origin, age, disability, pregnancy, or veteran status.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$100000 / YEARLY (est.)
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$88000K
$112000K

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What You Should Know About Director of Operations, KIPP

Join KIPP Nashville Public Schools as the Director of Operations at KIPP Antioch Global Middle School, where you will play an essential role in ensuring that our schools run like well-oiled machines! With an annual salary of $88,000 to $112,000, you will be responsible for the seamless execution of operational systems that empower our Principal and Assistant Principals to focus on what truly matters—our students and their learning journeys. Working closely with a dedicated team, you’ll spearhead initiatives to recruit and enroll students while managing a diverse operations team. Your knack for strategic logistics and strong leadership will shine through as you oversee everything from daily attendance to the efficient operation of transportation and food services. Collaborating with the Principal and regional leadership, you’ll help shape a vibrant school culture that promotes growth, teamwork, and excellence. We’re looking for someone with a proactive mindset, who can tackle challenges with an entrepreneurial spirit. If you excel in relationships with students, families, and communities and are committed to transforming education, KIPP Nashville wants you on our team! Your responsibilities will also include managing budgets, ensuring that all staff and students have the necessary resources, and improving operational systems continuously. If you believe in the potential of every child and want to be part of our mission to prepare students for a bright future, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director of Operations Role at KIPP
What are the primary responsibilities of the Director of Operations at KIPP Nashville Public Schools?

The Director of Operations at KIPP Nashville Public Schools is responsible for overseeing the daily operations of the school, ensuring efficient systems for student enrollment, attendance, and communication. They will manage the operations team and collaborate with school leadership to maintain a focus on student achievement.

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What qualifications are required for the Director of Operations position at KIPP Nashville?

Candidates for the Director of Operations position at KIPP Nashville should possess a Bachelor’s Degree and have at least four years of relevant experience, ideally in K-12 school operations. Strong interpersonal skills, a knack for logistics, and proficiency in Microsoft and Google applications are also important.

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How does the Director of Operations contribute to the overall mission of KIPP Nashville?

The Director of Operations plays a crucial role in supporting KIPP Nashville’s mission by ensuring that the school's operational functions run smoothly. This enables other leaders to focus on student instruction and engagement, directly impacting student outcomes.

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What skills are emphasized for the role of Director of Operations at KIPP Nashville Public Schools?

Key skills for the Director of Operations at KIPP Nashville include strong organizational abilities, excellent communication, team management, and relationship-building talents. An entrepreneurial mindset and the willingness to continuously improve systems are also essential.

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What is the salary range for the Director of Operations at KIPP Nashville?

The salary range for the Director of Operations at KIPP Nashville is between $88,000 and $112,000, reflecting the importance of this position in supporting school operations and student success.

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Common Interview Questions for Director of Operations
Can you describe your experience with K-12 school operations?

In answering this question, discuss your specific roles and responsibilities in past school operations. Highlight your familiarity with managing logistics, budgets, team leadership, and how you've positively impacted the school environment.

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How do you handle conflicts within your team?

Be prepared to share specific examples of conflict resolution. Emphasize your communication skills, your approach to listening, and how you seek win-win solutions to maintain team harmony and focus on school goals.

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What strategies would you implement to ensure full student enrollment?

Discuss creative outreach strategies you've utilized in the past, such as community events, partnerships with local organizations, or innovative recruitment campaigns. Show your understanding of the enrollment process and community engagement.

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How do you prioritize tasks when managing multiple projects?

Share your methods for organization, such as using digital tools for project management, setting clear timelines, and defining objectives. Demonstrate your ability to adapt and reorganize priorities when unexpected situations arise.

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What role does data play in your operational management?

Highlight the importance of data in decision-making. Discuss how you would utilize school data to track attendance, budget performance, and logistical processes to drive improvements and enhance student outcomes.

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What is your approach to collaboration with school leadership?

Explain how you foster strong relationships with Principals and other leaders. Mention regular check-ins, open lines of communication, and how you align operational goals with educational objectives to ensure everyone is on the same page.

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How would you ensure all staff have the resources they need?

Talk about your approach to assessing needs through feedback from staff and regular audits of resources. Explain how you would prioritize procurement of necessary tools to enhance teaching and learning.

Join Rise to see the full answer
Can you provide an example of how you improved a school process?

Use a specific example from your experience where you identified an inefficiency and implemented changes. Focus on the steps taken and the positive outcome that resulted from your intervention.

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What is your experience with budget management?

Discuss your history of developing and monitoring school budgets, including any challenges you faced and how you overcame them. Highlight your ability to allocate resources efficiently while ensuring fiscal responsibility.

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How would you engage parents and the community to support school initiatives?

Share your strategies for building partnerships with parents and community organizations. Talk about how you would create opportunities for involvement and communicate the importance of supporting student success.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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