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Lithuanian - Remote Telephonic Interpreters

Overview:

As a telephonic interpreter for Lithuanian in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  Language Services Associates is continuously accepting qualified interpreters!

 

Responsibilities:

·         Provide effective telephonic remote interpreting

·         Answer inbound calls in a timely manner

·         Provide superior customer service

·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·         Complete training(s) and participate in ongoing Quality Assurance monitoring

 

Qualifications/Experience:

·         Full fluency in both English and Lithuanian

·        US or International Based

·         Technology proficient (web-based platforms, email, Microsoft Word)

·         Landline phone access for sound quality

·         An interpreting space that is quiet, secure, and free from outside noises

·         2+ years of professional interpreting experience preferred

·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

·         Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

 

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.


What You Should Know About Lithuanian - Remote Telephonic Interpreters, Language Services Associates, Inc.

If you are a fluent Lithuanian speaker with a passion for helping others communicate, then consider joining Language Services Associates (LSA) as a Remote Telephonic Interpreter! In this role, you will be an integral part of connecting the Limited English Proficient (LEP) community to essential services across medical, legal, and customer service sectors. You’ll be handling telephone calls on demand, which means no two days will be the same! Your primary responsibility will be to facilitate clear and effective communication between parties who speak different languages. Imagine being the bridge that helps someone navigate a medical appointment or understand a legal matter just by picking up a phone! At LSA, we value professionalism, so you will adhere to our Code of Professional Conduct and maintain confidentiality at all times. With our commitment to quality service, you’ll participate in ongoing training and quality assurance monitoring to continually refine your interpreting skills. If you have at least two years of interpreting experience, proficiency in web-based platforms, and a quiet space to work, we want to hear from you! We’re continuously looking to expand our network of independently contracted interpreters who are dedicated to making a difference in the world. Ready to take your interpreting career to the next level? Apply to become a Remote Telephonic Interpreter with LSA today and join us in our mission to help people thrive in an increasingly global environment!

Frequently Asked Questions (FAQs) for Lithuanian - Remote Telephonic Interpreters Role at Language Services Associates, Inc.
What are the responsibilities of a Lithuanian Remote Telephonic Interpreter at Language Services Associates?

As a Lithuanian Remote Telephonic Interpreter at Language Services Associates, your primary responsibilities include providing effective telephonic remote interpreting, answering inbound calls in a timely manner, and ensuring superior customer service. You will also need to adhere to the Code of Professional Conduct, which includes maintaining confidentiality and following all interpretation protocols and industry best practices.

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What qualifications are required for the Lithuanian Remote Telephonic Interpreter position at LSA?

To qualify as a Lithuanian Remote Telephonic Interpreter at Language Services Associates, you need to be fully fluent in both Lithuanian and English. It's preferred to have at least two years of professional interpreting experience, industry-specific certifications, and proof of 40+ hours of medical interpreting training. Additionally, you should be technology-proficient and have access to a landline phone for optimal sound quality.

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Is previous interpreting experience necessary for a Lithuanian Remote Telephonic Interpreter at LSA?

Yes, previous interpreting experience is preferable for the Lithuanian Remote Telephonic Interpreter position at Language Services Associates. Ideally, candidates should have a minimum of two years of professional interpreting experience to ensure they are well-prepared to handle the diverse settings they may encounter, including medical and legal situations.

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What type of training does Language Services Associates provide for Remote Telephonic Interpreters?

Language Services Associates offers extensive training for their Remote Telephonic Interpreters, which includes initial orientation on the interpreting protocols and ongoing Quality Assurance monitoring to assess and enhance the interpreter's skills. This training is vital for maintaining the high quality of service expected from LSA.

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How do I apply for the Lithuanian Remote Telephonic Interpreter position at LSA?

To apply for the Lithuanian Remote Telephonic Interpreter position at Language Services Associates, interested candidates should submit their resume emphasizing their interpreting experience. You can find more detail on the application process and what documents are required through the LSA official website.

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Common Interview Questions for Lithuanian - Remote Telephonic Interpreters
How do you handle challenging interpreting situations in a telephonic environment for LSA?

When faced with challenging interpreting situations, it's vital to remain calm and composed. Share your process of troubleshooting communication issues. Explain how you confirm understanding with both parties and maintain professionalism while navigating the conversation.

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Can you describe your experience with medical interpretation, especially in a telephonic setting?

Absolutely. In your response, detail specific instances where you interpreted medical information over the phone, highlighting your knowledge of medical terminology. Discuss how you ensured accuracy and the emotional support you provided to help the individuals communicate effectively.

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What steps do you take to ensure confidentiality during remote interpretation?

I prioritize confidentiality by adhering strictly to professional conduct standards. Explain the measures you take to maintain a secure interpreting environment, including limiting background noise and being aware of your location when interpreting sensitive information.

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Describe a time when you had to manage multiple speakers in a call. How did you handle it?

In responding to this question, outline your strategy for managing multiple speakers. Indicate how you facilitate the conversation flow, clarify misunderstandings, and ensure all parties feel heard without losing coherence in the dialogue.

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What technical tools do you rely on to support your telephonic interpreting work?

Mention the telephonic and web-based platforms you're familiar with, explaining how you effectively use technology to provide quality interpreting services. Include specifics on any software that assists with call management or improving sound quality.

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How do you keep your interpreting skills sharp and stay updated with industry standards?

Discuss your dedication to continuous learning, like attending workshops, pursuing certifications, or partaking in peer reviews. Highlight how this proactive approach ensures your skills remain relevant and effective in a fast-evolving field.

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Can you give an example of a particularly rewarding interpreting experience?

Detail a memorable interpreting experience where your contributions made a significant impact on someone's life. Discuss the nuances you balanced during the call and how it felt to facilitate that crucial communication.

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What strategies do you use to manage stress during high-pressure interpreting situations?

Stress management is essential in this field. Share specific techniques, such as grounding exercises or focused breathing, to maintain focus and clarity during intense calls, allowing you to perform effectively under pressure.

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How do cultural considerations influence your interpretation process?

Explore how you incorporate cultural understanding into your interpretation. Talk about how being aware of cultural nuances can affect communication dynamics and your techniques for ensuring accurate and respectful translations.

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What motivates you to be a telephonic interpreter, particularly for the LEP community?

Share your passion for community service and the sense of fulfillment you experience when empowering people through communication. Highlight any personal motivations or experiences that push you to excel in this vital role.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Contract, remote
DATE POSTED
March 27, 2025

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