Commission Operations Assistant

As a Commission Operations Assistant at LevelUp, your main responsibilities will include processing sales commission tickets, performing commission calculations, and ensuring all Salesforce Opportunities are accurate and compliant with business rules. You'll also manage sales queries, assist with data validation, and collaborate with different teams to maintain efficient workflows. Accuracy and detail will be key in everything you do!

To apply for the Commission Operations Assistant role at LevelUp, you will need strong attention to detail and the ability to meet strict deadlines. Experience in sales commission processing or deal processing is essential. Familiarity with Salesforce and proficiency in Excel or Google Sheets for data management are also required. Strong communication skills and problem-solving abilities are a must as well!

While prior experience in commission processing is preferred for the Commission Operations Assistant role at LevelUp, it's not strictly required. Candidates with a background in deal processing or order processing will also be considered. The key is to demonstrate a strong understanding of financial data accuracy and a readiness to learn.

LevelUp values the professional growth of its team members and offers paid training to ensure that you are equipped with the necessary skills to excel in your role as a Commission Operations Assistant. You will be encouraged to collaborate with various teams, gaining insights across the company which will foster your professional development!

The Commission Operations Assistant position at LevelUp follows a remote-centric working schedule aligned with UK hours. This means you will work a mid-shift schedule from the Philippines, allowing for a balance of work and personal time while providing the necessary support to our international clients.

In response to this question, emphasize any relevant job roles where you've handled commission calculations or related tasks. Discuss specific tools you've used, such as Salesforce, and the impact of your work on improving operational efficiency.

Highlight your methods for checking data accuracy, such as double-checking figures and validating against business rules. Mention any tools or software you use to support this process, such as Excel or Google Sheets.

Discuss your time management skills, how you prioritize tasks, and any tools that help you stay organized. Provide examples of past experiences where you successfully met deadlines under pressure.

Share your experience using Salesforce, detailing specific functionalities you’ve used in managing Salesforce Opportunities or resolving data issues. If applicable, mention any training you've undergone.

Use the STAR method (Situation, Task, Action, Result) to recount a specific scenario where you handled a sales query, highlighting your problem-solving skills and how you communicated effectively with the sales team.

Explain how you value collaboration within a team setting. Provide examples of how you've worked with cross-functional teams, outlining your communication style and how you foster teamwork to achieve common goals.

Discuss your approach to data validation, including specific tools or processes you’ve used. Share an example of a situation where thorough data validation was critical, and how it ensured accuracy in financial reporting.

Define compliance in the context of financial processes, emphasizing its importance in ensuring accuracy and integrity within commission calculations. Provide examples of how you've ensured compliance in your past roles.

Share your enthusiasm for the role and LevelUp's mission. Discuss how your skills align with the responsibilities of the position and your desire to contribute to a collaborative and high-performing team.

List relevant tools such as Salesforce, Excel, or any other software you've used in commission or sales processing. Explain how your proficiency in these tools can benefit LevelUp as they look to maintain accuracy and efficiency in their operations.