Sales Strategy & Operations Senior Associate

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in New York.  

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

As a Sales Strategy & Operations Senior Associate, you will act as an advisor to leaders in the Customer Success (CS) organization and be responsible for helping crack the most important strategic and operational problems facing the business. Additionally, you will assess business performance and derive actionable insights focused on driving revenue growth, sales productivity, and customer value. You will also help drive operational excellence, ensuring data and operational foundations are maintained to allow the business to run efficiently. This individual is also responsible for leading, executing, and scaling new initiatives in partnership with cross-functional stakeholders.   

Responsibilities:   

• Advise senior members of the CS organization on growing and optimizing their businesses by making data-driven, actionable recommendations that help them achieve their long-term strategic priorities    
• Track business performance and provide insights and recommendations to advise CS leadership and inform day-to-day decisions    
• Lead operational processes of the CS organization, such as territory management, reporting, and dashboard development  
• Drive strategic planning processes through data-driven recommendations, including customer segmentation, headcount planning, and territory planning   
• Lead and provide recommendations on a variety of strategic, cross-functional projects that will shape LinkedIn’s go-to-market motion. Present insights and recommendations to executives and global Sales Operations partners    
• Establish strong working relationships with peers in other Sales Operations teams and cross-functional partners (Business Operations, Sales leadership, HR, Finance, and Systems teams) to achieve objectives  

Basic Qualifications:   

• BA/BS degree in business, operations, analytics, or related field    
• 4+ years of experience in Sales Operations, Business Operations, Management Consulting, Investment Banking, or a related analytical/operational role   
• 4+ years of experience with Excel and PowerPoint 
• 2+ years of experience with SQL 

Preferred Qualifications:   

• Ability to leverage numbers and insights to influence and drive sound decision making    
• Advanced knowledge of Microsoft Excel; expertise in data analysis and modeling    
• Experience in communicating effectively, project and time management, writing and presenting, and the ability to confidently interact with senior management    
• Ability to build strong partnerships and collaborate with stakeholders    
• Strong attention to detail and ability to see insights beyond the numbers to drive sound decision making    
• Ability to flex between day-to-day operations/project management and broader strategic initiatives     
• Motivation to challenge the status quo and continually innovate    
• Ability to effectively solve complex problems from high priority strategic initiatives   
• MBA/MA/MS degree in business, analytics, or related field   

Suggested Skills:  

• Excel  
• Data Analysis  
• SQL  
• Stakeholder management   

LinkedIn is committed to fair and equitable compensation practices.      

The pay range for this role is $96,000 to $156,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.      

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.