Transition Manager

For Linklaters Service Delivery Centre Warsaw, we are currently recruiting for the Transition Manager role.

Your role

We’re seeking a proactive and self-driven Transition Manager who will manage the shift from current operating models to the newly defined model in Linklaters, implement change management strategies and oversee the execution of transformation projects aligned with strategy, tracking and reporting on their performance to ensure successful delivery.

With strong experience of working in dynamic and matrix organisational structures, you will have a chance to play a crucial role in driving organizational change while supporting key stakeholders in the transformational journey.

Your role comprises of the following areas:

Transition planning & execution:

• Coordinate effective transitioning of process and scope between functions and locations.

• Create and track detailed plans for transition projects, setting clear milestones and deliverables.

• Deliver effective change management for projects, utilising impact assessments, readiness assessments, and stakeholder analysis.

• Implement and monitor key performance metrics through tools, dashboards, processes, underpinned by established market methodologies to ensure success and drive real change.

• Proactively manage risks across transformation programmes, identify their owners and develop mitigation plans together with them.

• Apply conceptual knowledge of process mapping and impact assessments to identify gaps between current and future states of business processes.

• Ensure all transformation activities comply with relevant regulations and standards, including internal processes & conventions.

• Perform statistical analysis, profiling, and forecasting to support Firm cases, requirements gathering, solution proposals, and post-implementation benefit tracking.

Stakeholder Management:

• Establish and maintain strong relationships with key stakeholders to understand their pain points, challenges, and priorities.

• Regularly connect with stakeholders to understand their evolving needs and expectations, and ensure alignment with business objectives.

• Work closely with different leads in the Firm to drive alignment and standardisation of approach, process, and governance where possible.

• Maintain open and transparent communication with stakeholders, providing proactive updates on progress, challenges, and any changes in approach.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Your experience

• Successful track record in managing organizational transitions and change initiatives within complex matrix organisations.

• Proven experience in GBS, SSC, BPO, ITO environment.

• 7+ years of relevant experience gathered in an international, diverse environment preferably within a professional services area.

• Proven experience in stakeholder management, engagement planning and ability to collaborate and influence cross-functionally at all levels.

• Exceptional team work skills – valuing collaboration, cultivating relationships, and bringing people together for collective success.

• Ability to build relations and communicate effectively at all levels.

• Strong drive for achieving goals and delivering measurable outcomes, demonstrating accountability for performance.

• Ability to thrive in a fast-paced, changing environment, managing ambiguity with a positive and flexible mindset.

• Ability to proactively drive, promote and implement changes and innovation within the organisation, while helping others to adapt into a new eco-system.

• Analytical mindset and problem-solving abilities.

• Excellent written and verbal English skills at a business proficiency level.

Key relationships

• Head of LGS

• Linklaters Project Management Team

• LGS Core Management

• Functional Management

Location

• Warsaw - hybrid working model

Type of contract

• Contract of employment (umowa o pracę)

Linklaters and the Team

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people  who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.

We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an    ad hoc basis, and we will be happy to discuss this further.

Key Benefits

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• Private medical insurance

• On-site gym and bike facilities 

• Group Life insurance 

• Firm funded worldwide personal travel insurance, for you and your family 

• Subsidised sport card or  public transportation card

• Wide range of training opportunities

What sets us apart

At Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business

• We belong to a firm that embodies its corporate social, environment and governance responsibility commitments

• We celebrate diversity, equity and inclusion so our people can bring themselves to work

• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to

• We invest in custom-fit career paths for our people in line with their talents and aspirations

• We provide agile working solutions to meet the changing needs of our people and our business

• We are committed to people first relationships based on mutual trust, respect and appreciation

• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed

• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others

Technical Skills:

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.