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Site Reliability Engineer (SRE)

We are looking for a Site Reliability Engineer (SRE) to join Lucidya Cloud Engineering team and contribute to improving the reliability, scalability, and automation of our cloud-based infrastructure. The ideal candidate will have hands-on experience with cloud environments, containerized workloads, automation tools, and monitoring systems, as well as a proactive mindset for enhancing system availability and performance.

Key Responsibilities:

  1. Infrastructure Reliability

    • Ensure high availability (HA) and scalability of critical infrastructure components (e.g., Redis, RabbitMQ, Kubernetes clusters).
    • Proactively identify and eliminate single points of failure across the cloud environment.
    • Linux Systems Administration: Handle infrastructure management tasks such as patching, performance tuning, and monitoring of Linux-based systems.
  2. Cloud Operations

    • Manage and optimize cloud-based workloads across AWS, GCP, or Azure.
    • Automate provisioning, scaling, and maintenance tasks using Infrastructure as Code (IaC) tools such as Terraform, AWS CloudFormation, or similar.
  3. Kubernetes Clusters

    • Manage the day-to-day operations of Kubernetes clusters, including deployment, scaling, upgrades, and troubleshooting.
  4. Monitoring and Incident Response

    • Implement and standardize monitoring solutions using tools like Datadog, Prometheus, or Grafana to track golden metrics and improve alerting systems.
    • Participate in on-call rotations, troubleshoot incidents, and drive post-incident reviews to implement lasting solutions.
  5. Automation and Scripting

    • Develop and maintain automation scripts for routine operational tasks to reduce manual efforts and increase efficiency.
    • Advocate for AWX/Ansible adoption to automate configurations and deployments.
  6. Collaboration and Best Practices

    • Work closely with DevOps and Engineering teams to identify and resolve performance bottlenecks.
    • Contribute to the establishment of best practices for infrastructure and application reliability.

Key Requirements:

  1. Experience and Knowledge

    • ~ 3 years of experience in a similar SRE, DevOps, or Infrastructure Engineer role.
    • Strong experience with at least one major cloud provider (AWS, GCP, or Azure).
    • Hands-on experience with Kubernetes and containerization (e.g., Docker).
  2. Technical Skills

    • Proficient in scripting languages such as Python, Bash, or similar for automation.
    • Familiarity with Infrastructure as Code (IaC) tools like Terraform, Pulumi, or AWS CloudFormation.
    • Strong understanding of load balancers, networking (IP management, subnetting), and HA architecture.
    • Experience with CI/CD tools (e.g., Bitbucket Pipelines, Jenkins, GitHub Actions).
  3. Monitoring and Observability

    • Experience with modern monitoring and observability tools (e.g., Datadog, ELK, Grafana).
    • Ability to define and track golden metrics and establish meaningful alerting thresholds.
  4. Problem Solving and Troubleshooting

    • Strong analytical skills and ability to resolve complex technical issues.
    • Proven track record in root cause analysis and incident management.
  5. Soft Skills

    • Excellent communication and collaboration skills to work across teams.
    • Self-motivated and proactive in improving systems and processes.
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What You Should Know About Site Reliability Engineer (SRE), Lucidya

Join the Lucidya Cloud Engineering team as a Site Reliability Engineer (SRE) and help us enhance the reliability and performance of our cloud infrastructure! In this role, you'll be hands-on with cloud environments, containerized workloads, and a variety of automation tools, making a real difference in how we operate. We’re all about ensuring high availability and scalability for our systems, with tasks like managing crucial infrastructure components such as Redis and Kubernetes clusters. If you’re passionate about Linux systems, cloud operations, and implementing top-notch monitoring solutions like Prometheus and Grafana, we’d love to hear from you. As a Site Reliability Engineer, you'll not only troubleshoot and drive efficiency through automation but also collaborate with our talented DevOps and Engineering teams to maintain best practices. With your experience of around three years in SRE, DevOps, or a related role, you’ll bring your expertise in cloud providers like AWS or GCP, along with a knack for scripting and Infrastructure as Code tools. Never a dull moment here at Lucidya - your proactive mindset and problem-solving skills will be key to eliminating any system bottlenecks and enhancing our cloud environments. Are you ready to take this challenge and elevate your career? Let’s build a better, more reliable cloud together!

Frequently Asked Questions (FAQs) for Site Reliability Engineer (SRE) Role at Lucidya
What responsibilities does a Site Reliability Engineer at Lucidya have?

As a Site Reliability Engineer (SRE) at Lucidya, you'll be focused on ensuring the reliability and scalability of our cloud infrastructure, which includes managing critical components like Redis and Kubernetes clusters. Your responsibilities will also extend to cloud operations, automating tasks using Infrastructure as Code (IaC) tools like Terraform, and conducting monitoring and incident response activities with solutions such as Datadog and Grafana.

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What qualifications are required for the Site Reliability Engineer position at Lucidya?

To be a successful Site Reliability Engineer at Lucidya, candidates should have approximately three years of experience in SRE, DevOps, or Infrastructure Engineering. Proven experience with major cloud providers (like AWS, GCP, or Azure) and strong knowledge of Kubernetes and containerization are crucial. Additionally, proficiency in scripting languages like Python or Bash and familiarity with CI/CD tools will be beneficial.

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What skills are essential for a Site Reliability Engineer at Lucidya?

Essential skills for the Site Reliability Engineer role at Lucidya include strong analytical and problem-solving abilities to tackle complex technical issues. Familiarity with monitoring tools such as Prometheus and knowledge of networking concepts is vital. Furthermore, communication and collaboration skills are crucial as you will be working closely with various teams to enhance our cloud infrastructure.

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What tools does a Site Reliability Engineer at Lucidya work with?

As a Site Reliability Engineer at Lucidya, you will interact with a range of tools and technologies. These include cloud platforms like AWS, GCP, or Azure, containerization tools like Docker and Kubernetes, and automation tools such as Terraform and Ansible. You'll also leverage monitoring solutions like Grafana and Datadog to track performance metrics.

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How does a Site Reliability Engineer contribute to incident response at Lucidya?

In the role of Site Reliability Engineer at Lucidya, you'll play a critical part in incident response by troubleshooting incidents efficiently and participating in on-call rotations. You will also be involved in conducting post-incident reviews to determine root causes and implement lasting solutions, enhancing our overall infrastructure reliability.

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Common Interview Questions for Site Reliability Engineer (SRE)
How do you ensure high availability in a cloud environment as a Site Reliability Engineer?

In your response, emphasize strategies like load balancing, redundancy, and automated failover mechanisms. Discuss your experience with monitoring and alerting systems that help in identifying issues before they affect availability. Share specific examples from your past roles to demonstrate your problem-solving approach.

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Can you describe your experience with Kubernetes and how you manage clusters?

Provide a clear overview of your experience managing Kubernetes clusters, including tasks like deployment, scaling, and upgrades. Highlight any specific tools or protocols you've used, and discuss how you've tackled challenges related to Kubernetes administration.

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What steps do you take to automate operational tasks?

Discuss your familiarity with scripting languages and automation tools. Explain how using Infrastructure as Code (IaC) tools like Terraform has improved efficiency in your previous roles and provide examples of specific tasks you've automated.

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How do you handle incidents and improve post-incident procedures?

Explain your philosophy of incident management: immediate troubleshooting, root cause analysis, and contributing to post-incident reviews. Share a specific incident you managed and how you implemented improvements based on learnings.

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What monitoring tools have you used, and how did you implement them?

Provide details about the monitoring tools you have used, such as Grafana or Datadog. Discuss how you set up metrics tracking and alert systems, and share how this contributed to the overall reliability of the systems you managed.

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How do you prioritize tasks when managing a variety of infrastructure components?

Discuss your approach to prioritization. You might mention using metrics to assess the impact of issues or employing methodologies like Kanban. Specific examples from past experiences where prioritization made a critical difference can also strengthen your answer.

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What experience do you have with Infrastructure as Code (IaC)?

Talk about your experience with IaC tools like Terraform or CloudFormation. Provide examples of how you have used IaC to automate and manage infrastructure, referring to challenges you encountered and how you overcame them.

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Describe a challenging technical problem you faced and how you resolved it.

Choose a relevant problem that you handled, and focus on your thought process, the steps you took to resolve the issue, and the outcome. Highlight your analytical skills and any teamwork involved.

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How do you keep your skills updated in the rapidly evolving cloud landscape?

Explain your strategy for professional development, including attending workshops, online courses, or following industry leaders. Share specific examples of how ongoing education has enabled you to implement new techniques or technologies in your work.

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What motivates you in the role of a Site Reliability Engineer?

Focus on your passion for reliability, automation, and continuous improvement. Share examples of projects or situations that fueled your enthusiasm and highlight how this drives your performance in your SRE work.

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Full-time, remote
DATE POSTED
January 13, 2025

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