Job Summary

As an eCommerce Account Manager – Amazon, you will support lead ownership and execution of a subset of Medline product divisions’ businesses at Amazon and Amazon-associated businesses. From daily business management, cross-functional internal and external engagement in support of your business, active customer management and negotiation, you will own your businesses and their performance within a team dedicated to accelerating commercial strategies through a fusion of analytical insights and strategic partnerships, internally and externally. You will actively support collaborations with Amazon, Amazon Advertising, and external advertising agencies, while also orchestrating alignment among internal functional teams including sales, product division, performance marketing, corporate marketing, and creative services.

Your role will be essential in crafting, executing, and refining content strategies to optimize revenue generation, product discovery, and market dominance within the eCommerce channel. Leveraging your keen analytic skillset, you will identify consumer trends relating to product detail page and product engagement and will support the development of innovative approaches to stay ahead in the competitive eCommerce landscape.

Success as an eCommerce Account Manager – Amazon hinges on the ability to blend data-driven decision-making with collaborative execution. By helping to foster a culture of innovation and cross-functional teamwork, you will empower your team and your peers to navigate complexities, seize opportunities, and drive sustained growth in eCommerce sales.

This position requires an individual with a proven track record of strategic thinking, exceptional analytical acumen, and a deep understanding of eCommerce or Amazon-specific retailer dynamics. Your proactive stance towards evolving eCommerce and retail trends will be instrumental in maintaining market leadership for Medline products.

Job Description

Responsibilities:

• Develop influential relationships with online merchants and other key decision makers and related channel partners. Provide leadership on account service needs that occur daily to ensure timely execution and follow-up of all activities.
• Formulate and execute annual sales, digital marketing, and promotional strategies/plans for Amazon; focus on product offering, promotional plans, digital marketing, pricing/programming, online discoverability, content optimization, and online ratings & reviews. Responsible for accurate sales forecast and sales attainment.
• Lead comprehensive analysis of business growth opportunities, potential avenues for share growth, and evaluate competitor and market dynamics/trends as input to strategic plans. Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and gross margin.
• Work hand in hand with supply chain and operations for forecast planning, in stock positions, new product rollouts, and fulfillment excellence overall.
• Create and communicate performance and key metric scorecards. Generate accurate forecasts on a monthly basis and provide meaningful insights on customer and market performance to increase sales and share.
• Actively work and participate cross-functionally with the Sales Strategy, Product Management, Performance Marketing, Inventory Management, and Customer Operations Teams to ensure appropriate support for the business is actively provided.
• Develop and foster partnership with stakeholders within account to drive category growth and create mutual value for customers and for Medline.
• Responsible for planning and conducting quarterly business reviews with customers. Drive sales profitably by optimizing financial performance through strong P&L management, product division mix, customer funding budgets, and continuous value analysis and improvement.

 

Requirements:

Education

• Bachelor’s degree.

Work Experience

• At least 3-5 Years of relevant eCommerce account management experience.

Knowledge / Skills / Abilities

• Amazon Vendor Central, Seller Central, Amazon Advertising, Stackline, Nielson, IRI, CommerceIQ

Preferred Requirements:

Education

• Bachelor’s degree in Sales, Marketing, Business Management, Customer Relationship Management, Communications, Business Administration or any other related field preferred.

Work Experience

• 5 or more years of eCommerce commercial (sales or marketing) experience with exposure to Amazon retail environments.  
• 1-3 years of eCommerce Analyst experience, with exposure to Amazon or Walmart.com selling and merchandising.

Knowledge / Skills / Abilities

• Ability to change behaviors by influencing, developing, motivating and inspiring people to create right working environment.
• Ability to think within broadly defined policies, principles and specific objectives.
• Strong communication and interpersonal skills with aptitude in building relationships with internal and external stakeholders.
• Understanding of digital eCommerce and advertising retail environment.
• Experience managing portfolio of Amazon, Amazon Advertising, Walmart.com, Sams.com, and other eCommerce retailers.
• Experience of working in a consultative capacity/approach to provide solutions based on customer needs.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$79,560.00 - $115,440.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.