Associate, Client Operations, Fund Administration - job 1 of 2

As an Associate in Client Operations at MUFG Investor Services, you will be responsible for a wide range of fund accounting services tailored to hedge fund clients. This includes preparing NAV reports, reviewing corporate actions, verifying pricing for securities, and completing cash and security position reconciliations. You’ll also work closely with investment managers, brokers, custodians, and auditors to deliver exceptional fund administration services.

To be considered for the Associate, Client Operations position at MUFG Investor Services, you should possess a University Degree in a relevant field or have equivalent education and work experience. Additionally, strong computer skills, particularly in Microsoft Office and Excel, are crucial. A solid understanding of financial securities such as equities, bonds, forwards, and options will also greatly benefit your application.

Success in the Associate, Client Operations role at MUFG Investor Services requires advanced investigative and problem-solving skills. You'll need to be detail-oriented, have great communication abilities, and be proficient in working with various financial systems. The ability to collaborate effectively with team members and clients alike will also be key in providing exemplary service.

At MUFG Investor Services, the work environment is dynamic, supportive, and rich in diversity. With a culture that embraces being 'Brilliantly Different,' you’ll find a workplace where collaboration and innovation are highly valued. You’ll have opportunities to contribute to system improvement projects and automation initiatives, all while working in a fulfilling team-oriented setting.

MUFG Investor Services places a strong emphasis on professional development, offering a range of training programs and resources designed to help Associates in Client Operations enhance their skills and advance their careers. You'll have opportunities for mentoring, participation in various projects, and access to workshops aimed at personal and professional growth.

I am excited about the Associate role at MUFG Investor Services because it offers a unique opportunity to work closely with hedge fund clients while being part of a global team. I admire MUFG's commitment to providing exceptional client services and believe my background in finance aligns well with the responsibilities of the position.

I have hands-on experience working with fund accounting where I was responsible for preparing NAV reports and performing reconciliations. My background includes analyzing securities like equities and bonds, which has equipped me with a solid foundation to understand the intricacies of the financial instruments relevant to this role.

I prioritize my tasks by assessing the urgency and importance of each item on my to-do list. I find starting with critical tasks that impact clients directly helps ensure that urgent deadlines are met while maintaining quality. Regularly communicating with the team also aids in coordinating our efforts effectively.

In my previous role, I encountered a discrepancy in security pricing during the NAV preparation process. I quickly investigated the differences by cross-referencing multiple data sources and collaborated with our pricing team, which led to identifying the issue and implementing a corrective measure promptly to ensure our clients' reports were accurate and on time.

I am well-versed in Microsoft Office, particularly Excel, where I frequently utilize advanced formulas and pivot tables for analysis. Additionally, I have experience with various fund administration software tools that enhance efficiency in reporting and reconciliation processes.

I believe that timely communication and active listening are vital in handling client inquiries. I strive to understand their needs thoroughly and respond promptly, ensuring they feel valued. Following up with clients after resolving inquiries also helps build trust and strengthen our relationship.

To ensure compliance, I stay updated on relevant regulations and best practices within the fund administration space. I consistently review compliance checklists and relevant documentation to ensure that all processes adhere to internal policies and applicable laws. Engaging in training programs also helps me remain informed on regulatory changes.

Attention to detail is crucial in fund administration, as even minor errors can lead to significant financial implications for clients. By ensuring precision in reports, reconciliations, and compliance documentation, we build trust with our clients and protect their investments, which is paramount in this highly regulated industry.

I embrace changes in technology as opportunities for growth and efficiency. I make it a point to familiarize myself with new tools and software pertinent to the industry and seek out training whenever possible. Staying open-minded allows me to leverage new technologies to enhance my performance and contribute positively to the team.

In my first year as an Associate in Client Operations, I aim to develop a deep understanding of MUFG Investor Services' systems and processes. I hope to build strong relationships with my colleagues and clients while contributing to key improvement projects that enhance service delivery and client satisfaction.