Senior Staff Consultant / Lead UX Designer (Salesforce)

As a Senior Staff Consultant / Lead UX Designer at Nagarro, your primary responsibilities will include utilizing your Salesforce UX experience to lead design projects, develop wireframes and prototypes, and work collaboratively with cross-functional teams. You’ll conduct user research through interviews and usability testing to gather valuable insights and ensure that your designs meet both user expectations and business goals.

To qualify for the Senior Staff Consultant / Lead UX Designer position at Nagarro, you should possess extensive experience in UX design, specifically within Salesforce. A strong background in user-centered design principles, interaction design, and usability is essential. Additionally, proficiency in developing wireframes, conducting user interviews, and overseeing usability testing are crucial qualifications for this role.

At Nagarro, the work culture is dynamic and non-hierarchical, emphasizing collaboration and innovation. As a Senior Staff Consultant / Lead UX Designer, you’ll be part of a diverse community of experts from around the world, working together to create amazing digital products. We celebrate diversity and are committed to inclusivity, ensuring that all employees feel valued and empowered

In the Senior Staff Consultant / Lead UX Designer position at Nagarro, you will utilize various design tools and methods, including wireframing software to develop prototypes and interaction models. Additionally, user research methods like user interviews and focus groups will be key to understanding user needs and expectations, enabling you to create effective, user-centered designs.

Nagarro values the professional development of its employees, including those in the Senior Staff Consultant / Lead UX Designer role. We offer various training programs, mentorship opportunities, and a collaborative environment that encourages learning and growth. Whether through hands-on project experience or access to industry resources, we are committed to supporting your career advancement.

When discussing your design process, focus on the steps you take, including user research, creating personas, ideation, prototyping, and usability testing. Highlight how you involve users throughout the process to ensure the designs meet their needs and preferences.

Explain how you utilize user research to inform your design decisions. Discuss specific methods you use, such as surveys, interviews, or usability testing, and how findings have led to improved user experiences in your previous projects.

Describe your approach to collaborating with stakeholders to understand business objectives. Emphasize how you incorporate these goals into your design solutions, ensuring a balance between user needs and business requirements.

Share your techniques for breaking down lengthy workflows into manageable tasks. Use specific examples of past projects where you successfully improved usability by streamlining processes and enhancing the overall user experience.

Reflect on challenges, such as differing priorities or communication gaps, and how you overcame them. Provide examples of how you facilitated collaboration, fostering a productive environment to ensure project success.

Discuss the importance of feedback in the design process, describing how you approach receiving, processing, and integrating feedback. Highlight your openness to constructive criticism and commitment to iterative design practices.

Narrate your experience with Salesforce UX and how you applied specific principles in designing user interfaces. Provide details about the project’s goals, your tasks, and the impact your design decisions had on user experience.

Share your strategies for continuing education, such as attending workshops, following industry leaders on social media, reading relevant publications, and participating in UX conferences. Illustrate your passion for constant learning and adapting to evolving trends.

Explain the metrics you track, such as user engagement rates, task completion times, or satisfaction scores. Describe how you use these metrics to assess design effectiveness and make informed improvements.

Detail your usability testing process, emphasizing participant selection, test script creation, and data collection methods. Discuss how you analyze the results and apply insights to improve your designs for optimal user interaction.