SW Dev Ops Engineer II

As a SW Dev Ops Engineer II at NCR VOYIX, you'll be responsible for building and automating test and production environments, enhancing Continuous Integration processes using Docker and Kubernetes, and developing reliable deployment pipelines. Additionally, you'll define processes for deploying microservices and create tools for observability and monitoring. Your role will also include troubleshooting complex system issues, mentoring new team members, and collaborating in Agile teams to ensure the success of our digital solutions.

To excel as a SW Dev Ops Engineer II at NCR VOYIX, candidates should hold a BS or MS in Computer Science or a related field, with 5+ years of experience in software engineering or development operations, including 2+ years in cloud environments like Microsoft Azure or Google Cloud Platform. Strong problem-solving skills, proficiency in Docker, Kubernetes, and CI/CD tooling, as well as familiarity with Infrastructure as Code and scripting, are essential for success in this role.

At NCR VOYIX, we are dedicated to the professional growth of our employees, including our SW Dev Ops Engineers II. We foster a collaborative culture where mentoring and knowledge sharing are encouraged. Employees can participate in ongoing training opportunities, access resources for professional development, and engage in Agile team practices that support innovation and skill enhancement across technologies.

The SW Dev Ops Engineer II at NCR VOYIX will be working with a variety of modern technologies and tools. Key technologies include Docker, Kubernetes, Git/GitHub workflows, CI/CD tooling, Ansible/Chef, Terraform, and cloud platforms like Google Cloud Platform and Microsoft Azure. A solid understanding of Linux and Windows operating systems is also important, enabling you to navigate the diverse environments of our digital commerce solutions.

At NCR VOYIX, our culture emphasizes diversity, collaboration, and inclusion. As a new SW Dev Ops Engineer II, you will find yourself in a supportive environment where your individuality is celebrated. We encourage open communication, value unique perspectives, and promote continuous improvement through Agile methodologies, ensuring that everyone has the opportunity to contribute meaningfully to our mission and grow professionally within our company.

When answering, be specific about the CI/CD tools you have used, such as Jenkins or GitHub Actions. Describe how you implemented these tools in your previous projects to automate build and deployment processes, and emphasize the impact this had on software reliability and speed of delivery.

Provide a structured approach to troubleshooting. Discuss how you use monitoring tools, logs, and performance metrics to identify issues. Share a specific example where you successfully diagnosed and resolved a problem, illustrating your analytical skills and teamwork.

Talk about the IaC tools you are familiar with, like Terraform or Ansible. Describe a project where you implemented Infrastructure as Code to automate infrastructure management and ensure consistency across environments. Highlight the benefits and challenges faced.

Discuss best practices you follow to ensure security, such as using secure configurations, adhering to compliance standards, and conducting regular security assessments. Provide an example where your actions directly contributed to improving security measures.

Share specific projects where you utilized Docker for containerization and Kubernetes for orchestration. Explain how these technologies improved scalability and reduced deployment times, illustrating your hands-on experience and understanding of containerization benefits.

Explain the strategies you use for managing microservices, such as using service meshes or monitoring tools like Prometheus and Grafana. Provide insights on how you ensure service reliability and performance across distributed systems.

Discuss the importance of collaboration in a DevOps environment, highlighting how you work with development, operations, and other teams. Provide examples of how effective communication has led to successful project outcomes.

Highlight the resources you use to stay informed, such as blogs, webinars, or conferences. Mention any specific certifications you have pursued to enhance your expertise and how these trends influence your work practices.

Choose a specific instance where your initiative led to a process improvement. Describe the original process, the changes you implemented, and the resulting benefits, such as increased efficiency or reduced errors.

Be honest about a few challenges, such as resistance to change within the team or lack of resources. Discuss specific strategies you employed to address these challenges and what you learned from the experience.