The New Jersey State Office of Innovation
The New Jersey State Office of Innovation is looking for diverse and experienced team members to deploy world-class innovative and digital services that solve pressing public interest challenges for the people of New Jersey. Our work spans numerous issue and policy areas, and is focused on making an impact in the lives of the New Jerseyans that we serve. Our work has decreased the amount of time it takes to apply for Unemployment Insurance, made it easier to start, operate, and grow a business in the Garden State, and connected millions of New Jerseyans to government programs, services, and benefits.
Our team members wear many hats, contributing to both the execution of core projects and the evolution of the Office of Innovation (OOI). We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges. To learn more about the New Jersey State Office of Innovation, read our inaugural impact report here and visit our About Us page.
The Business Experience Initiative is a cross-agency effort launched under the Governor’s 2018 Stronger and Fairer Economic Plan to simplify starting, operating, and growing a business in New Jersey. The Director of Business Experience oversees the execution and prioritization of products such as Business.NJ.gov, the Business.NJ.gov Account, and Business.NJ.gov Live Chat. This role involves directing resource distribution and building stakeholder partnerships to enhance the user experience. In collaboration with 13 state agencies, the director develops and refines tools to streamline business interactions with the state, enhancing efficiency and autonomy throughout the initiative.
We are seeking candidates with a minimum of eight years of relevant experience who can effectively integrate strategic vision with practical execution. Successful candidates will have developed innovative, user-centered products that demonstrate an understanding of the interconnected roles played by state requirements, user experience, design, and content in enhancing service delivery. Experience in employing agile and human-centered processes, particularly within government or civic technology domains, is essential.
This role will report to the Business Experience Initiative Director, and work closely with the Chief Innovation Officer. Responsibilities may include:
We welcome applicants from a broad range of backgrounds. If you believe that you could excel in this role, we encourage you to apply. If you have any questions, please contact heather@innovation.nj.gov.
Compensation: Up to approximately $151,410 + full benefits.
The New Jersey Office of Innovation is proud to be an equal opportunity employer
We are deeply committed to the principles of equity, diversity, and inclusiveness and seek to create a pluralistic community for all. We strongly encourage people of color, members of racial and ethnic minority groups, women, LGBTQI+ people, those with disabilities, and Veterans to apply. We are committed to building a team that is reflective of New Jersey’s incredible diversity.
We do not discriminate against any candidate because of color, race, age, religion, sex, gender identity or expression, sexual orientation, membership in an employee organization, pregnancy, marital status, status as a parent, ancestry, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, retaliation, or other non-merit based factors.
Eligibility
You must be authorized to work in the United States. Candidates may be required to pass a background check and complete additional steps as part of the application and onboarding process. You will be considered an “at-will” employee, meaning both employer and employee have the right to terminate employment with or without cause or notice.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
The New Jersey State Office of Innovation is on the hunt for a dynamic Director of Business Experience to lead our mission in enhancing the entrepreneurial climate for New Jersey’s budding businesses. Located in New Brunswick, New Jersey, this pivotal role is all about driving innovative solutions that simplify the processes for starting, operating, and growing a business in our state. As the Director, you’ll oversee critical platforms like Business.NJ.gov and guide a collaborative team to refine user experiences based on real-world challenges faced by business owners. Imagine making it easier for people to access government programs and navigate business needs with streamlined support! Your strategic vision will influence product development and improve communication with stakeholders across 13 state agencies, ensuring everyone is on the same page while prioritizing impactful results. With at least eight years of relevant experience, you’ll bring innovative, user-centered designs to life and harness the power of data to make informed decisions that put New Jersey residents first. You’ll not only lead but inspire, fostering a culture where every team member is encouraged to experiment, learn, and grow. If you’re passionate about revolutionizing public service through technology and enjoy a collaborative, fast-paced environment, we’d love to see your application. Join us and be part of a team that believes in the power of equity, diversity, and inclusiveness as we support the incredible business landscape of New Jersey.
Subscribe to Rise newsletter