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Health Hacker - Chicago

About Next|Health

Next Health is a leader in the health optimization and longevity industry, dedicated to revolutionizing wellness through advanced medical solutions and cutting-edge technology. We offer a comprehensive approach to health that includes hormone replacement, IV therapy, aesthetics, and more. Our mission is to empower individuals to achieve their healthiest, most vibrant selves.


Your Impact

As the Front Desk Receptionist at Next Health, you will be the first point of contact for our patients, visitors, and vendors. You will play a critical role in creating a positive patient experience and ensuring that our operations run smoothly.


Job Description

As the Front Desk Receptionist, you will be responsible for:


Greeting patients and visitors with a welcoming and professional demeanor

Checking in patients and verifying their demographic and payment information

Scheduling appointments and managing the clinic schedule

Assisting patients with questions and concerns

Maintaining patient records and updating them as needed.

Coordinating with other departments and healthcare providers to ensure seamless patient care.


What to Expect

In this role, you can expect to:


Interact with a diverse group of patients and visitors

Manage multiple tasks and responsibilities simultaneously

Use electronic medical records and scheduling software

Work closely with other departments and healthcare providers

Provide excellent customer service and patient care


What You’ll Bring

We're looking for someone who has:


1+ years of experience in a medical office or healthcare setting

Excellent communication and interpersonal skills

Strong attention to detail and organizational skills

Ability to manage multiple tasks and responsibilitieskallen@next-health.comSuper Admin

Experience with electronic medical records and scheduling software

Knowledge of medical terminology and insurance billing practices

A passion for providing exceptional customer service and patient care

Aptitude for sales

Passion for and knowledge of health & wellness services.

Exceptional at customer service.

Display a genuine interest in helping other people.

Excited to learn new things and be on the cutting edge of health & wellness.


Our Culture & Perks

We're a patient-centered healthcare clinic with a culture that values empathy, respect, and teamwork. We offer:


Competitive salary and benefits package

Opportunities for professional growth and development

A supportive and inclusive work environment

Meaningful work that makes a difference in patient's lives


Expected Compensation

The expected compensation for this position is $21 per hour, plus benefits.


Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.



Additional Information:

As part of our selection process, all candidates may be required to participate in an in-person interview with a Next Health representative at one of our locations, whenever possible, prior to a final hiring decision.

Next Health is an Equal Opportunity employer, committed to promoting a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.


We are dedicated to ensuring equal employment opportunities for all applicants and employees, including those with criminal histories, arrest records, or conviction records, in accordance with relevant laws. This includes compliance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.


Qualified individuals with a disability who require assistance during the application or recruitment process, have the right to request a reasonable accommodation. Please submit your request to jobs@next-health.com.


We kindly ask that applicants refrain from calling our office regarding job inquiries. All application-related questions should be directed to jobs@next-health.com. Thank you for your understanding.

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Average salary estimate

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$43680K

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What You Should Know About Health Hacker - Chicago, Next Health

Join Next Health as a Health Hacker in Chicago, where your passion for health and wellness will empower individuals to lead their healthiest lives. We're revolutionizing the health optimization and longevity industry with groundbreaking medical solutions and cutting-edge technology. As the Health Hacker, your role is vital in creating a welcoming environment for our patients, visitors, and vendors. You’ll greet patients with warmth and professionalism, check them in while verifying their important information, and manage scheduling to ensure fluid operations in our clinic. Your ability to handle multiple responsibilities while providing excellent customer service is key to enhancing our patients’ experiences. At Next Health, you’ll interact with a diverse group of individuals, assist them with any questions they may have, and maintain patient records with meticulous attention to detail. If you have at least a year of experience in a medical office or healthcare setting, and possess outstanding communication and organizational skills, we want you on our team. Your passion for health and wellness, joined with your knack for exceptional customer service, will help us make meaningful impacts in the lives of our patients. Expect competitive compensation at $21 per hour, a supportive workplace culture, and opportunities for your professional growth in this exciting role. If you’re eager to learn, innovate, and step into the world of health and wellness with Next Health, apply today and contribute to our mission of empowerment and well-being.

Frequently Asked Questions (FAQs) for Health Hacker - Chicago Role at Next Health
What are the key responsibilities of a Health Hacker at Next Health?

As a Health Hacker at Next Health, you will greet and check in patients, manage clinic schedules, and assist with patient inquiries. You'll be responsible for updating patient records and ensuring seamless coordination with other healthcare providers. This role is essential in creating a positive patient experience while navigating the fast-paced healthcare environment.

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What qualifications are needed to apply for the Health Hacker position at Next Health?

To apply for the Health Hacker position at Next Health, candidates should have at least 1 year of experience in a medical office or healthcare setting, excellent communication skills, strong attention to detail, and a basic understanding of medical terminology. Passion for health and wellness, along with a commitment to providing outstanding customer service, is also crucial.

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What software will I need to use as a Health Hacker at Next Health?

As a Health Hacker at Next Health, you will use electronic medical records systems and scheduling software to manage patient information and appointments efficiently. Familiarity with these technologies is beneficial, but you'll receive training to ensure you are comfortable navigating them.

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How does Next Health support professional growth for Health Hackers?

Next Health is committed to the professional growth of its employees. As a Health Hacker, you'll have access to training, development programs, and opportunities to learn about the latest advancements in health and wellness, ensuring you can continuously enhance your skills and knowledge.

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What is the expected compensation for the Health Hacker role at Next Health?

The expected compensation for the Health Hacker position at Next Health is $21 per hour, along with a competitive benefits package. Compensation may vary based on experience and qualifications, with further details provided upon an employment offer.

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Common Interview Questions for Health Hacker - Chicago
Can you describe your experience working in a healthcare setting as a Health Hacker?

Share specific examples of your roles in previous healthcare positions, such as managing patient check-ins, handling medical records, or assisting with administrative tasks. Highlight how those experiences have prepared you for the role at Next Health and how they align with the company's mission to enhance patient well-being.

Join Rise to see the full answer
How do you prioritize multiple tasks in a busy medical office?

Explain your method for prioritizing tasks, perhaps by using tools like to-do lists or scheduling software. Provide an example of a time when you successfully managed competing demands while maintaining high-quality patient care.

Join Rise to see the full answer
What strategies do you use to ensure excellent customer service in a healthcare environment?

Discuss specific approaches you take to provide exceptional customer service, such as active listening, empathy, and effective communication skills. Share a positive interaction with a patient that showcases your ability to foster a welcoming atmosphere.

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How do you handle difficult patients or visitors?

Provide an example that highlights your conflict resolution skills. Explain how you remain calm under pressure, show empathy, and seek to understand the patient's concerns to come to a positive resolution.

Join Rise to see the full answer
What do you know about Next Health's services and mission?

Show that you’ve done your research by discussing Next Health’s innovative approach to health and wellness. Mention specific services you find interesting, such as hormone replacement therapy or IV therapy, and connect your passion for health and wellness to Next Health's mission.

Join Rise to see the full answer
How do you stay organized when managing patient records and schedules?

Describe your organizational strategies, such as utilizing digital tools or following systematic processes. Provide examples of how your attention to detail has helped you maintain accurate patient records or schedules in the past.

Join Rise to see the full answer
Why is teamwork important in a healthcare setting?

Discuss the significance of collaboration among healthcare professionals in providing comprehensive care to patients. Emphasize how effective teamwork can lead to better patient outcomes and a more efficient work environment.

Join Rise to see the full answer
What do you believe is the most important quality for a Health Hacker to possess?

Reflect on qualities such as empathy, communication skills, and a genuine interest in health and wellness. Discuss how possessing these traits can greatly enhance the patient experience at Next Health.

Join Rise to see the full answer
How would you handle a situation where a patient is unhappy with their wait time?

Illustrate your approach to managing patient expectations. Acknowledge the patient’s feelings, provide an explanation if applicable, and reassure them that their time is valuable to you. Emphasize your commitment to improving their experience.

Join Rise to see the full answer
What motivates you to work in the health and wellness industry?

Share your personal motivations, whether they stem from a passion for helping others, an interest in healthcare innovations, or a commitment to enhancing community health standards. Relate your motivations to the values and mission of Next Health.

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Our MISSION at Next Health, LLC is to elevate the lives of: Employees: Create a rewarding and respectful work environment; Celebrate employee efforts and creativity Patients: Deliver clinical excellence and enriched patient experiences Physicia...

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DATE POSTED
April 19, 2025

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