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Business Operations Manager (Analysis & Reporting)

NICE Ltd. seeks a passionate Business Operations Manager to drive revenue forecasting and support operational excellence in a fast-paced environment.

Skills

  • Strategic thinking
  • Analytical skills
  • Strong partnering abilities
  • Excellent communication skills
  • Problem-solving skills

Responsibilities

  • Manage and track revenue forecasting
  • Analyze operational & financial data for business insights
  • Support ad hoc business questions and process improvement
  • Implement processes to improve business performance
  • Provide centralized status reporting and analysis

Education

  • Degree in Engineering, Business, or related field

Benefits

  • Competitive salary
  • Health and wellness programs
  • Opportunities for professional growth
  • Flexible work arrangements
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Operations Manager (Analysis & Reporting), NICE

If you're ready to take the next step in your career as a Business Operations Manager at NICE in Sandy, UT, this is your chance! At NICE, we pride ourselves on our ambition and willingness to embrace challenges. As a key player in our operations team, you'll manage revenue forecasting and directly contribute to the financial success of our innovative software products. You'll work closely with diverse teams, including finance and order management, to ensure we promote revenue and optimize our operational processes. Your role will involve analyzing financial data to uncover insights that help us hit our KPIs. With at least 5 years of experience in business operations or analytics, you’ll need to leverage your strategic thinking and problem-solving skills to implement effective solutions. This hybrid position allows you to balance remote work with in-person collaboration, fostering a dynamic work environment. If you enjoy tackling operational challenges and wish to make a lasting impact in a global company that's consistently recognized as a leader in AI and cloud solutions, we want to hear from you. Join us at NICE, where your contributions will truly matter and you’ll be inspired to push beyond limits every day!

Frequently Asked Questions (FAQs) for Business Operations Manager (Analysis & Reporting) Role at NICE
What are the main responsibilities of a Business Operations Manager at NICE?

As a Business Operations Manager at NICE, you will oversee various responsibilities, including managing revenue forecasting, analyzing operational and financial data, and supporting cross-functional teams to optimize revenue generation. You'll facilitate KPI tracking and implement internal processes aimed at improving business performance. Your critical role will directly contribute to the strategic direction and operational effectiveness of our business.

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What skills and experience do I need for the Business Operations Manager role at NICE?

To be an effective Business Operations Manager at NICE, candidates should possess at least 5 years of experience in business operations or analytics, along with a degree in Engineering, Business, or a related field. Candidates must have strong data and analytical skills, as well as the ability to collaborate with internal stakeholders. Excellent organizational and communication skills are essential for managing multiple priorities and working in a matrixed environment.

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How does the Business Operations Manager at NICE support company strategy?

The Business Operations Manager at NICE plays a pivotal role in operationalizing strategic goals. By analyzing data and synthesizing insights, this role assists in transforming strategy into actionable practices with measurable KPIs. You’ll work to ensure that internal processes align with the overarching goals of NICE, specifically in improving efficiency and achieving financial targets.

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What tools and methodologies does a Business Operations Manager at NICE implement?

In the role of Business Operations Manager at NICE, you will be responsible for implementing various internal processes, methodologies, and tools tailored to enhance business performance. This includes managing data analysis and reporting frameworks that assist different departments in conducting effective project oversight, financial management, and operational efficiency.

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What kind of company culture can I expect at NICE as a Business Operations Manager?

At NICE, you can expect a dynamic and inclusive company culture that champions innovation, ambition, and collaboration. As an equal opportunity employer, we value diverse perspectives and foster an environment where every team member can feel empowered to contribute to our collective goals. You'll be part of a talented team that believes in uplifting each other while working towards excellence in delivering customer experiences.

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Common Interview Questions for Business Operations Manager (Analysis & Reporting)
What experience do you have in revenue forecasting as a Business Operations Manager?

When discussing your experience in revenue forecasting, highlight specific instances where you've actively managed forecasts and the tools utilized. Discuss how you approached risk management and addressed any operational challenges that arose. Focus on the impact your contributions had on revenue generation.

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Can you describe a successful process improvement initiative you led?

To answer this question effectively, share a well-defined example of a process improvement initiative that you managed. Include details about the problem you aimed to solve, the steps you took to implement changes, and the measurable outcomes achieved. This shows your ability to analyze issues and produce tangible results.

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How do you approach data analysis and what tools do you use?

A good response will detail your approach to data analysis, perhaps by mentioning specific methodologies or tools you are proficient in, such as Excel, SQL, or data visualization software. Emphasize how your analytical skills have successfully informed strategic decisions and drove operational improvements in previous roles.

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How would you collaborate with finance and sales teams in your role?

Collaboration is vital for a Business Operations Manager. Explain how you would ensure clear communication with finance and sales teams, focusing on building relationships that facilitate joint goals. Provide examples of how you’ve previously worked with these departments to align on forecasts or performance metrics.

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What strategies do you employ to handle multiple priorities?

You should answer this by discussing your organizational skills and methods for prioritization. Mention any tools or techniques, like task management software or prioritization frameworks, that you employ. It’s crucial to emphasize your adaptability and ability to navigate shifting priorities effectively.

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Describe a time when you identified a significant business insight through data analysis.

Certainly! Share an impactful story where your analysis led to important business decisions. Describe the data context, the analysis process, and how your insights improved processes or outcomes. This illustrates your ability to turn data into actionable strategies.

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What do you consider vital when creating reports for management?

When creating management reports, focus on clarity and relevance. Mention how you tailor reports to the audience, ensuring they highlight key insights and align with organizational objectives. Discuss the importance of visual elements in making complex data accessible and actionable.

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How do you keep up with the latest trends in business operations?

Discuss your commitment to continuous learning by subscribing to industry journals, attending webinars, and participating in professional networks. Talk about how you integrate new knowledge into your work and adapt practices that enhance business operations.

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Can you provide an example of your strategic thinking in a past job?

When discussing strategic thinking, narrate an instance where your foresight and analytical mindset led to a successful initiative. Provide context about the problem, your thought process, and the positive impact of your decisions on the business.

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What motivations do you have for wanting to work at NICE?

Your answer should reflect alignment with NICE's values, its innovative culture, and the opportunity to contribute to meaningful projects. Share what specifically draws you to the company, such as their commitment to leveraging technology for better user experiences, and how that aligns with your professional aspirations.

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To enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences.

65 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 9, 2025

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