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Nurse Navigator- Neurology Full Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Nurse Navigator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Nurse Navigator is a clinically competent, registered, professional nurse who coordinates multidisciplinary care to the patient using the nursing process.

Responsibilities:

  • Effectively collaborates with the patient, significant others, and other members of the healthcare team, while maintaining ANA standards of professional nursing practice.
  • Assess and reassesses the patient and family for on-going care needs with knowledge of high risk criteria and initiates referrals to the appropriate resources in a timely matter.
  • For all new patients, collects and analyzes data, identifies and coordinates appropriate multidisciplinary care and appointments. Triages this information and schedules patients appropriately.
  • Collaborates with patient, family, physicians and ancillary staff and coordinates new patients for the multidisciplinary clinics.
  • Assists in creating a plan of care that indicates this collaboration and communication.
  • Research - Utilizes the best available evidence, including research findings to guide practice decisions.
  • Aware of available, current research trials and collaborates with research staff for new patients who may be eligible for a research trial.
  • Serves as a resource to non-clinical staff regarding prospective patients calling for information.
  • Is able to state rationale for clinical decisions based on critical thinking.
  • Performs all aspects of patient care in a manner which optimizes patient safety and reduces the likelihood of medical/health care errors.
  • Identifies learning needs, abilities, preferences and readiness; assesses support systems, coping mechanisms and barriers to learning, making referrals as appropriate.
  • Educates patient, family and caregivers regarding diagnosis, process, therapies, and testing.
  • Assists with transitions in care and providers.
  • Demonstrates an interest in personal development and growth beyond routine expected educational sessions.

Qualifications

Required:

  • Current experience within the past five years.
  • Completion of an accredited Registered Nurse program with a BSN and RN License in the state of Illinois (LIC RN).
  • CERT BLS. Basic computer knowledge.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Excellent customer service skills.
  • Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
  • Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively.

Preferred:

  • One year of experience in acute care in a hospital setting and/or one year of experience in outpatient setting. This experience is preferred to be within the last four years of employment.
  • Prior case management or patient navigation experience in an acute or outpatient.
  • Basic EPIC EMR knowledge.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Nurse Navigator- Neurology Full Time Days, Northwestern Memorial Healthcare

If you're a dedicated nurse looking to make a real difference, join Northwestern Medicine as a Nurse Navigator in Neurology! Located conveniently at 15300 West Ave. in Orland Park, IL, this full-time role embodies our patient-first approach, ensuring every interaction contributes to exceptional healthcare. As the Nurse Navigator, you'll coordinate multidisciplinary care, leading the way for patients and their families through their healthcare journeys. You'll be an essential collaborator with the healthcare team, proficiently assessing and addressing ongoing patient needs while managing referrals effectively. Your expertise will ensure that each new patient receives tailored care plans and is guided smoothly through appointments and services. At Northwestern Medicine, quality care is complemented by a supportive workplace culture, where you can take advantage of fantastic benefits, including tuition reimbursement and 401(k) matching. You'll also have opportunities for personal growth and professional development beyond standard educational sessions. If you're ready to help us strive for healthcare excellence while supporting our patients every step of the way, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Nurse Navigator- Neurology Full Time Days Role at Northwestern Memorial Healthcare
What are the key responsibilities of the Nurse Navigator at Northwestern Medicine?

As a Nurse Navigator at Northwestern Medicine, your primary responsibility is to coordinate multidisciplinary care for patients in neurology. This involves collaborating effectively with patients, families, and healthcare teams to assess and reassess care needs. You'll collect and analyze data for new patients, schedule appointments appropriately, and educate patients and families on diagnoses and care processes.

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What qualifications do I need to apply for the Nurse Navigator position at Northwestern Medicine?

To be eligible for the Nurse Navigator role at Northwestern Medicine, you need to have a BSN from an accredited RN program and an active Illinois RN license. Additionally, you must have recent nursing experience (within five years) and possess basic computer skills. While not mandatory, having prior experience in acute care, outpatient settings, or case management will give you an edge.

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Does the Nurse Navigator role at Northwestern Medicine require specialized knowledge?

Yes, the Nurse Navigator role at Northwestern Medicine requires knowledge of neurological disorders and familiarity with best practices in patient care. You must also be seasoned in using evidence-based research to guide your practice decisions. Basic knowledge of EPIC EMR is preferred and will help in effectively managing patient records and communications.

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What benefits does Northwestern Medicine offer to Nurse Navigators?

Northwestern Medicine is committed to its employees and offers a competitive benefits package. Nurse Navigators can enjoy perks such as tuition reimbursement, loan forgiveness, 401(k) matching, and various lifecycle benefits that support your personal and professional growth, creating a fulfilling work environment.

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How does Northwestern Medicine ensure a supportive work environment for Nurse Navigators?

At Northwestern Medicine, fostering a positive workplace is essential. The organization promotes a culture of collaboration, respect, and professional development. Nurse Navigators are encouraged to participate in educational opportunities and personal growth initiatives, helping them stay updated with industry standards and ultimately enhancing patient care.

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Common Interview Questions for Nurse Navigator- Neurology Full Time Days
What inspires you to work as a Nurse Navigator, particularly in neurology?

When answering this question, focus on your passion for patient advocacy and the desire to contribute to the healthcare field. Share experiences that highlight your commitment to assisting patients in overcoming healthcare challenges and ensuring they receive optimal care.

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Can you describe a time when you had to advocate for a patient?

Use the STAR method to structure your answer: describe the Situation, Task, Action, and Result. Emphasize your skills in communication and collaboration with other healthcare professionals to ensure the patient's needs were met.

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How do you prioritize patient needs when managing multiple cases?

Discuss your organizational skills and how you leverage technology like electronic health records to track patient progress. Emphasize your experience in maintaining requests and adjusting plans based on urgent needs or changes in patient status.

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What strategies do you use for educating patients and their families?

Describe your approach to tailoring educational resources based on each patient's comprehension level. Discuss how you simplify complex medical terminology and provide written materials to reinforce learning.

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How do you handle difficult conversations with patients and families?

Emphasize your emotional intelligence, active listening skills, and ability to provide support during challenging discussions. Share an example where you successfully navigated a difficult conversation while ensuring the patient felt heard.

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What role does teamwork play in your approach as a Nurse Navigator?

Explain the importance of collaboration with other healthcare professionals to provide comprehensive care. Highlight how you regularly communicate with team members and how this impacts positive patient outcomes.

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How do you keep up-to-date with changes in the healthcare industry?

Discuss your commitment to continuous learning, such as attending workshops, subscribing to relevant journals, and engaging in professional nurse organizations. Explain how staying informed positively impacts your nursing practice.

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What do you consider the most rewarding aspect of being a Nurse Navigator?

Share what motivates you in this role, such as seeing patient progress or improving their quality of life. Personal stories about how you’ve made a positive impact can add depth to your answer.

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Describe a challenge you've faced in your nursing career and how you overcame it.

Again, use the STAR method to outline a specific challenge, your approach to addressing it, and the outcome. Demonstrating resilience and problem-solving skills will resonate well during an interview.

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Why do you want to work at Northwestern Medicine specifically?

Reflect on the organization's values, mission, and the collaborative environment it promotes. Show your enthusiasm for becoming part of the Northwestern Medicine team and contributing to its commitment to patient-centered care.

Join Rise to see the full answer
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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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March 18, 2025

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