Senior Solutions Engineer - CBU

As a Senior Solutions Engineer at OneTrust, you will lead major sales opportunities, providing technical expertise in integrations and solutions architecture. Your responsibilities include conducting technical discussions to help customers implement best-practice integrations, developing proposals and custom proof-of-concept evaluations, and supporting sales teams during client meetings with tailored presentations. Collaboration with internal teams, maintaining sales activities within Salesforce.com, and staying updated on product capabilities are also key parts of your role.

To qualify for the Senior Solutions Engineer position at OneTrust, candidates should have 4-8 years of experience in pre-sales, solutions consulting, or technical sales, particularly within high-growth SaaS or enterprise software companies. A strong understanding of web applications, cloud computing, and enterprise integrations is essential. Additionally, candidates should demonstrate the ability to engage in high-level technical discussions with stakeholders and must be fluent in English. Familiarity with additional European languages and a background in privacy, security, or compliance will be advantageous.

The culture at OneTrust is focused on collaboration, flexibility, and the growth of its employees. As a Senior Solutions Engineer, you’ll be part of the OneTeam, where employees receive support both physically and mentally to do their best work. With an emphasis on teamwork, the company hosts in-person meetups and celebrations throughout the year, creating opportunities to connect and learn from one another. This unique cultural foundation helps foster innovation and commitment to responsible data usage.

For the Senior Solutions Engineer role at OneTrust, candidates should expect a travel requirement of approximately 25%. This travel will involve meeting clients and supporting sales discussions to provide solutions specific to customer needs while representing the OneTrust Platform effectively. While travel is an essential aspect of the job, OneTrust embraces a flexible working model to ensure a balance between work and personal life.

Senior Solutions Engineers at OneTrust enjoy a range of comprehensive benefits designed to support their physical, mental, and emotional well-being. These include flexible paid time off, health care coverage, equity stock options, retirement account support, and opportunities for performance-based bonuses. OneTrust also provides generous parental leave, career development resources, and even covers fees for privacy certification exams. Specific benefits may vary by country, so it's advisable to discuss these during your recruitment conversation.

In answering this question, detail your previous roles in technical sales, emphasizing specific projects where you provided crucial technical support. Highlight how your experience aligns with the OneTrust approach to data management and privacy, showcasing your ability to understand customer needs and architecture best-practice solutions.

Demonstrate your problem-solving skills by discussing a past experience where you transformed a complex customer requirement into an actionable solution. Focus on your communication skills, ability to collaborate with cross-functional teams, and how you ensured customer satisfaction with the final product.

Outline your process for developing proposals, referencing how you gather customer insights and align OneTrust’s capabilities with their specific needs. Mention any tools or frameworks you utilize when constructing proof-of-concept evaluations that effectively demonstrate the platform’s functionalities.

Share your strategies for staying informed, such as attending industry conferences, subscribing to relevant journals, participating in professional networks, or utilizing online platforms. Emphasize your proactive approach to understanding how these trends shape the solutions you present to clients as a Senior Solutions Engineer.

Provide a clear example of when you collaborated with internal R&D or technical teams to meet a client’s needs. Detail the challenges faced, your role in facilitating communication, and the successful outcome of the project.

Mention your familiarity with CRM tools, specifically Salesforce.com, describing how you utilize these platforms to track sales cycles, record customer interactions, and maintain accurate information to support your role as a Senior Solutions Engineer.

Discuss your strategy for customizing presentations based on the audience’s technical proficiency, business needs, and learning preferences. Illustrate your flexibility and ability to communicate complex concepts in an accessible manner, ensuring value is clear.

Outline your technical skills and experiences related to integrations within SaaS applications. Include specific technologies you've worked with and how they relate to the solutions OneTrust provides, showcasing your ability to handle integration challenges effectively.

Share specific instances where your technical insights or product demonstrations significantly impacted the sales process. Discuss your collaboration with sales teams, focusing on how you added value to client meetings to close deals.

Your response should reflect a genuine motivation to work for OneTrust, tying in your passion for responsible data management, alignment with company values, and the opportunity to grow within a pioneering organization. Discuss what you can bring to the team that aligns with company's objectives.