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Senior Manager IT Systems Engineering

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

This role as a Sr. Manager Identity and Access Management calls for a strong, proactive leader that can autonomously drive projects, manage customer relationships, and recruit and enable best in class IAM Engineers who can also automate governance and Security. You'll be responsible for managing development teams that provides Authentication and Authorization services across corporate IT & end customers of Palo Alto Networks.

Your Impact

  • Lead and Innovate to deliver results and value for the team and customers
  • Manage teams of Identity and Access Management Experts on building Role Based Access Control Modules
  • Implement an Agile/SCRUM development process and educate team members in effectively working in an Agile development environment
  • Attract, develop, and grow engineers to create self-organizing, empowered, and motivated teams
  • Aggressively hire top talent developers
  • Manage Internal Customer Relationships, including setting priority, agreeing upon deliveries, negotiating scope, and managing timelines
  • Provide leadership to the development team, setting direction, removing barriers to success, and monitoring progress and quality
  • Manage teams to measure and track metrics related Access Control & Policies and implement governance framework
  • Partner with FP&A to manage the budget v/s actuals process and track departmental spendPa
  • Partner with other IT Leaders for deliveries that require integration touchpoints to other enterprise applications

Qualifications

Your Experience 

  • Minimum of experience: 7-8 years work experience in Engineering management, leadership, planning and analysis in a technology-driven organization
  • Minimum degree required: Bachelors
  • Preferred: Bachelor's degree in Computer Science, Information Systems or relevant work experience or equivalent military experience required
  • Excellent executive presence, ability to drive adoption and credibility with senior leadership
  • Exceptional communication and presentation skills, with ability to effectively communicate ideas and influence all levels of the organization
  • People focused leaders with proven ability to build creative, collaborative teams, develop people and link performance to overall business objectives
  • Demonstrated ability to deliver results in global, matrixed environments comprised of internal and external stakeholders
  • Ability to attract and retain brilliant idea generators
  • Understanding of Salesforce and its products, particularly Sales & Service Cloud
  • Experience and understanding of IAM, Access Policies & SOC
  • Focus Areas: Sales transformation, Service transformation, Marketing transformation
  • Force platform based innovation and development, Change management and training, Leadership and mentoring

Additional Information

The Team

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $167000/YR - $271500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$219250 / YEARLY (est.)
min
max
$167000K
$271500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager IT Systems Engineering, Palo Alto Networks

Join Palo Alto Networks as a Senior Manager IT Systems Engineering in sunny Santa Clara, CA, where your expertise will lead a passionate team committed to cybersecurity innovation! In this pivotal role, you will autonomously drive projects and manage relationships while overseeing a talented group of Identity and Access Management (IAM) Engineers. Your focus will be on developing seamless Authentication and Authorization services to ensure secure access for both our corporate IT environment and end customers. If you have a knack for implementing Agile/SCRUM processes, building high-performing teams, and fostering an inclusive environment, you'll thrive here. You'll spearhead exciting initiatives like building Role-Based Access Control Modules, managing internal customer relationships, and tracking key metrics related to Access Control and Policies. Palo Alto Networks is more than a workplace; it's a community dedicated to a worthy mission. We value personal growth, offering diverse development programs and well-being resources tailored to you. Plus, we thrive on collaboration in our office environment, allowing for those spontaneous interactions that spark innovation. If you're ready to take on a leadership role where you can shape the future of cybersecurity, we want you to lead the way as our Senior Manager IT Systems Engineering!

Frequently Asked Questions (FAQs) for Senior Manager IT Systems Engineering Role at Palo Alto Networks
What are the key responsibilities of a Senior Manager IT Systems Engineering at Palo Alto Networks?

As a Senior Manager IT Systems Engineering at Palo Alto Networks, your primary responsibilities will include leading development teams, managing customer relationships, and implementing best practices in Identity and Access Management. You'll oversee the implementation of Role-Based Access Control Modules, educate teams on Agile methodologies, and ensure the delivery of secure authentication services, all while driving innovation and results.

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What qualifications are necessary for the Senior Manager IT Systems Engineering position at Palo Alto Networks?

To qualify for the Senior Manager IT Systems Engineering role at Palo Alto Networks, candidates should possess a Bachelor’s degree in Computer Science, Information Systems, or relevant work experience. Ideally, candidates will have 7-8 years of experience in engineering management, alongside exceptional communication skills and a proven ability to lead diverse teams in a fast-paced, tech-driven environment.

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How does Palo Alto Networks support employee well-being for the Senior Manager IT Systems Engineering role?

Palo Alto Networks is committed to employee well-being. As a Senior Manager IT Systems Engineering, you'll have access to FLEXBenefits—a wellbeing spending account with various options chosen by employees, alongside mental and financial health resources, and personalized learning opportunities, all aimed at supporting your unique needs as you lead your team.

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What is the company culture like for someone in the Senior Manager IT Systems Engineering role at Palo Alto Networks?

The company culture at Palo Alto Networks is collaborative and innovative, designed to encourage creative problem-solving and teamwork. As a Senior Manager IT Systems Engineering, you'll be in an environment that values ongoing learning and diverse perspectives, enabling you to foster a motivated and empowered team while contributing to the company's mission.

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What potential career growth opportunities exist for a Senior Manager IT Systems Engineering at Palo Alto Networks?

At Palo Alto Networks, a Senior Manager IT Systems Engineering can look forward to numerous career growth opportunities, including executive leadership roles or specialized positions within Identity and Access Management or broader cybersecurity domains. The emphasis on collaboration and development means you can continuously enhance your skills while contributing to innovative projects.

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Common Interview Questions for Senior Manager IT Systems Engineering
Can you describe your leadership style as a Senior Manager IT Systems Engineering?

When answering this question, consider highlighting your ability to create a collaborative environment that values input from all team members. Describe how you empower your team through trust, providing direction, and removing obstacles to foster success.

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What strategies do you use to manage senior customer relationships?

For this question, focus on your communication style, emphasizing active listening and empathy. Talk about how you prioritize their needs, set agreed-upon deliverables, and regularly check in to ensure satisfaction and address any concerns proactively.

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How do you approach implementing Agile methodologies in your teams?

Discuss your experience in educating teams on Agile processes, facilitating sprint planning, and ensuring continuous feedback loops. Emphasize the importance of adapting the Agile framework to best fit your team's dynamics and project requirements.

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What metrics do you track to measure the effectiveness of security access controls?

Explain how you utilize metrics such as user access requests, successful authentication attempts, and audit outcomes to gauge the performance of access controls. Discuss the importance of aligning these metrics with organizational goals to provide valuable insights.

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Can you give an example of a successful project you've led in Identity and Access Management?

When sharing an example, highlight the project's scope, your role, the challenges faced, and the innovative solutions you implemented. Be sure to quantify the results achieved to provide a clear picture of your impact.

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How do you manage team dynamics and foster collaboration?

Speak about your approach to team-building activities, open communication, and conflict resolution. Describe specific techniques you use to constructively manage differing opinions and encourage a culture of respect and creativity.

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How do you stay informed about the latest trends in cybersecurity?

Discuss your commitment to ongoing education by attending conferences, participating in webinars, or reading relevant publications. Share how you encourage your team to engage in learning opportunities to stay ahead in the ever-evolving cybersecurity landscape.

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What experience do you have with integrating IAM solutions with other enterprise applications?

Here, mention specific applications you've worked with, your role in the integration process, and any challenges you overcame. Highlight the importance of collaboration with other IT leaders to ensure seamless integration and compliance.

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What qualities do you look for when hiring IAM Engineers?

Talk about the balance of technical skills, problem-solving abilities, and cultural fit when hiring IAM Engineers. Emphasize the importance of attracting individuals who are passionate about cybersecurity and eager to contribute creatively to the team.

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Describe how you manage the budget for your department.

Discuss your experience in working with Finance or FP&A teams to track departmental spend and adhere to budget constraints. Mention your focus on aligning financial planning with strategic initiatives to ensure impactful resource allocation.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
March 26, 2025

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