Account Executive

The Account Executive at Pavago will focus on various crucial responsibilities, including generating leads through outbound calls, closing deals by presenting product benefits effectively, and maintaining robust relationships with customers for repeat business. As part of their role, they'll also track performance metrics in the CRM, collaborate with the sales team to refine strategies, and stay updated on market trends to provide valuable insights.

To be a successful Account Executive at Pavago, candidates should exhibit proven sales performance with a strong history of achieving targets. Experience in outbound tele-sales is essential, along with excellent communication skills. Being bilingual in Spanish and English is crucial to connect with diverse customer segments. Additionally, being tech-savvy with familiarity in CRM systems and having knowledge of the apparel industry would be advantageous.

A typical day for an Account Executive at Pavago is fast-paced and action-oriented. It involves reviewing leads to prioritize outreach, making outbound calls to both new and existing customers, pitching Durango’s products, following up with past conversations, and ensuring customer satisfaction. The role also includes tracking sales performance and collaborating with the team to align sales strategies effectively.

Success as an Account Executive at Pavago requires several key skills, including strong communication abilities for building relationships, relentless motivation to pursue sales opportunities, and a strategic approach to managing time effectively on calls. Additionally, skills in customer relationship management, tech-savviness with sales tools, and knowledge of the western apparel industry can set candidates apart.

Pavago is committed to the ongoing development of its Account Executives by fostering a team-oriented environment where team members can share insights, collaborate on strategies, and receive coaching. The structure of the interview process, which includes feedback and an onboarding program, also signals Pavago's dedication to ensuring its sales professionals are well-prepared for success.

Highlight your previous sales roles, focusing on your achievements in meeting and exceeding targets. Discuss specific metrics or accomplishments that demonstrate your capabilities as a strong salesperson and how they align with the expectations of an Account Executive at Pavago.

Explain your strategy for staying motivated despite setbacks. Showcase your resilience and mention how you view rejection as a learning experience, using examples of how you've succeeded after initial challenges.

Discuss different methods you've used for identifying and reaching out to potential customers. Mention any tools or techniques that you find particularly effective and how you maintain a steady pipeline of leads.

Talk about your approach to follow-ups, checking in with customers, and ensuring their satisfaction. Your answer should illustrate the importance of customer relationship management and how you ensure repeat business.

Share personal insights about your drive and what fuels your passion for sales. This could involve specific financial goals, the satisfaction of closing deals, or the excitement of meeting new people.

Be honest and provide a specific example without shying away from the mistakes made. Focus on the lessons learned and how they've helped you improve your sales tactics going forward.

Showcase your research on Pavago and the Durango brand. Discuss specific product offerings and how they cater to customer needs, reflecting your understanding of their market positioning.

Explain the strategies you use to manage your time effectively. You could describe how you determine which leads are most promising based on your sales process and customer needs.

Connect your personal experiences, skills, and values with the expectations set forth in the job description. Discuss how your approach aligns with Pavago's mission and how you can contribute to the team's success.

Speak about your familiarity with various CRM systems and sales tools you've used in the past. Highlight your comfort level with technology and any specific functionalities that have helped you in your sales efforts.