Server

As a Server at Perkins in Bartow, Florida, you will be responsible for providing friendly and efficient service, greeting guests, taking food and drink orders, and ensuring customer satisfaction. You’ll also handle payments, maintain cleanliness in your work area, and execute service cycles while adhering to company standards.

To become a Server at Perkins, you should possess basic customer service skills and be trustworthy, particularly when handling payments. The job includes in-house training on sanitation and safety, so prior experience is not strictly necessary, but a friendly attitude and willingness to learn are essential.

The Server position at Perkins requires a high level of mobility and flexibility, as well as the ability to lift serving trays weighing up to 20 pounds. You will need to be able to stand and walk for extended periods, bend, reach, and work under pressure during peak hours.

Servers at Perkins in Bartow enjoy a variety of benefits, including competitive pay, educational assistance, flexible scheduling, comprehensive health benefits, and a development pathway for career growth. Employees also receive discounts on meals and other perks.

To succeed as a Server at Perkins, focus on providing excellent customer service, maintaining a clean work environment, and knowing the menu well to assist guests. Communicating effectively with your team and reducing risks during food handling will also contribute significantly to your success.

When dealing with difficult customers, always maintain a calm and respectful demeanor. Listen actively to their concerns, empathize with their situation, and seek to find a quick resolution. Showing patience and care can often turn a negative experience into a positive one.

In a busy restaurant environment, effective time management is crucial. Share a specific scenario where you prioritized tasks, communicated efficiently with your team, and successfully managed customer expectations during peak times, ensuring that all guest needs were met.

To effectively upsell, I focus on understanding the menu items deeply and recommending dishes based on guests' preferences. Building rapport with customers allows me to make personalized suggestions, enhancing their experience while increasing sales.

My teamwork approach involves clear communication, mutual respect, and a willingness to support my colleagues. I believe that helping each other creates a better work environment and leads to superior guest service.

Good customer service is attentive, prompt, and personalized. It involves listening to guest needs, providing accurate information, and ensuring their dining experience is enjoyable from start to finish.

I use a checklist and prioritize my tasks to stay organized during busy shifts. Keeping a mental note of orders and regularly checking in with customers helps me manage time effectively.

Perkins has a rich history since 1958, known for its homestyle meals and commitment to guest satisfaction. Highlighting the brand’s dedication to quality and service shows your understanding of the company's values.

Handling cash and payments requires attention to detail. I ensure accuracy when processing transactions, keep track of payments, and handle customer information securely, always adhering to company policies.

I embrace new menu items by immediately familiarizing myself with their ingredients and preparation. Engaging in training sessions is also vital for providing guests with accurate descriptions and recommendations.

My ideal work environment is one that fosters teamwork, encourages open communication, and values every team member's contribution. A positive atmosphere enhances both employee engagement and guest satisfaction.