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Associate Territory Manager - Portland/West Coast

Ascensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a positive, daily difference for people.

 

At Ascensia, our values serve as the bedrock of our organization. They guide our decisions, actions, and interactions, shaping the culture we collectively foster.

 

Our Values include:

  • Resilient Growth Mindset
  • Executional Excellence
  • Courageous Leadership
  • Inclusive Collaboration

 

We believe that when we live our values authentically, both individually and as a team, we unlock our true potential and drive sustainable success.

Job Title: Associate Territory Manager - Portland/West Coast

About the Opportunity: The Associate Territory Manager is responsible for supporting the field territory managers and enabling more selling time for the field territory managers. This role will aid in uncovering and maintaining effective business relationships with key internal and external stakeholders and is highly focused on HCP continued development. The position is accountable for providing sales support within key focus accounts to achieve maximized sales, business, access and prepare for future products. Focusing on customer satisfaction and brand loyalty is a high priority. This is a great opportunity for someone looking for a developmental sales position!

Location: This position is a remote field position that must be located in the Greater Portland, OR area.

What you will be doing:

  • When and where appropriate, support area territory managers by travel to perform activities deemed critical to support territory coverage and or product introduction/demo to staff and clinicians.
  • Responsible for developing, building, and strengthening long-term relationships with key accounts.
  • Activities include HCP lead conversion, pipeline management, coordination of training and retraining of certified inserters, patient pull through and support management, and customer reorders.
  • Conduct appropriate HCP interactions that could require breakfast, lunch, afternoon snack, dinners, and / or supporting TMs on these activities including speaker programs.
  • Implement ADC Eversense focused marketing initiatives as directed by ADC Sr. leadership.
  • Collaborate and provide marketplace insight on key issues of area significance for category trends and the impact on the accounts they manage.
  • Improve organizational ability to sell in various stakeholder environments, by communicating the dynamics of the selling environment back to ADC.
  • Collaborate with Ascensia internal stakeholders to establish, maintain, and foster effective business relationships within accounts.
  • Aid in ongoing support of key HCP’s (health care professionals) for delivering insertion of Eversense CGM.
  • Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key customer accounts.
  • Meets assigned quotas for sales, profits and strategic objectives as outlined by ADC management.
  • Accountable for the thorough implementation of all customer-related initiatives across designated CGM territory and CGM needs of ADC customers and effectively translate and educate key learnings, gaps, and successes to the organization, while driving customer value.
  • Work in collaboration with Distributor partners to expedite shipment of patients Eversense CGM through best practice partnerships with key focus accounts.
  • Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from ADC services and CGM products.

 

What you need for success:

  • Bachelors’ Degree is required.
  • A minimum of 1 years’ experience of previous outside sales experience in a business-to-business sales environment is preferred.
  • Willingness and ability to travel 50%.
  • Strategic account experience and demonstrated willingness/ability to learn managed care.
  • Direct patient contact selling experience preferred.
  • Prior medical device experience preferred.
  • Knowledge of sales techniques typically gained through education and / or on the job learning.

#LI-HH1

TO ALL RECRUITMENT AGENCIES:  Ascensia does not accept unsolicited third-party resumes.
 

Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.

Average salary estimate

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$70000K

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What You Should Know About Associate Territory Manager - Portland/West Coast, PHC Group

At Ascensia Diabetes Care, we're passionate about making a positive impact in the lives of those living with diabetes. As an Associate Territory Manager - Portland/West Coast, you'll play a critical role in supporting our territory managers and maximizing their sales potential. In this remote field position based in the Greater Portland area, you'll focus on nurturing relationships with a variety of stakeholders, including healthcare professionals (HCPs) and key accounts, to ensure they have the tools they need to succeed. You'll be responsible for HCP lead conversion, pipeline management, and organizing training sessions for certified inserters, which are all essential to driving brand loyalty and customer satisfaction. This opportunity is perfect for someone eager to develop their sales skills in a fast-paced environment. You’ll engage in customer interactions, aid in the introduction of innovative products like the Eversense CGM, and gather marketplace insights to steer our strategies. There’s a great chance to work closely with your team, collaborating and sharing insights to elevate our objectives and achieve sales goals together. We're looking for individuals with a bachelor's degree and a desire to expand their knowledge of the diabetes field. Prior experience in outside sales or medical devices is a plus, but what's most important is your readiness to learn and your passion for improvement. Join us in our mission to empower people living with diabetes and be part of a culture that values resilience, collaboration, and courageous leadership.

Frequently Asked Questions (FAQs) for Associate Territory Manager - Portland/West Coast Role at PHC Group
What are the responsibilities of the Associate Territory Manager at Ascensia Diabetes Care?

The Associate Territory Manager at Ascensia Diabetes Care is responsible for supporting field territory managers by enhancing their efficiency and effectiveness. This involves building and maintaining strong relationships with key accounts, managing HCP lead conversions, coordinating training for certified inserters, and maintaining customer satisfaction to drive brand loyalty. You will also implement marketing initiatives and ensure that customer-related initiatives are effectively executed across your territory.

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What qualifications are needed for the Associate Territory Manager position at Ascensia Diabetes Care?

To qualify for the Associate Territory Manager role at Ascensia Diabetes Care, a bachelor’s degree is required, along with at least one year of experience in an outside sales role, preferably in a business-to-business environment. Familiarity with medical device sales and a willingness to travel 50% of the time are also beneficial. Strong communication skills and a strategic mindset will help you thrive in this position.

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What does the work environment look like for an Associate Territory Manager at Ascensia Diabetes Care?

The work environment for the Associate Territory Manager at Ascensia Diabetes Care is dynamic and remote, with a focus on collaboration and support. Based in the Greater Portland area, you'll be actively engaging with healthcare professionals and internal stakeholders, providing valuable insights, and promoting our products in various settings. This role emphasizes teamwork and adaptability as you work closely with field territory managers and distributors to meet sales objectives.

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What skills are important for the Associate Territory Manager role at Ascensia Diabetes Care?

Successful candidates for the Associate Territory Manager position at Ascensia Diabetes Care should possess strong interpersonal and communication skills, as relationship-building with healthcare professionals is key. A strategic mindset and the ability to adapt to different selling environments are essential. Moreover, familiarity with sales techniques and experience with managed care or patient contact in the healthcare sector can significantly enhance your effectiveness in this role.

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How does Ascensia Diabetes Care support the growth of its Associate Territory Managers?

Ascensia Diabetes Care places a strong emphasis on professional development and growth for its Associate Territory Managers. Through hands-on experience, collaboration with experienced team members, and ongoing training initiatives, you will gain valuable insights into the diabetes care industry. The company's commitment to inclusive collaboration and courageous leadership provides an environment where you can thrive and drive your career forward.

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Common Interview Questions for Associate Territory Manager - Portland/West Coast
Can you describe your experience in outside sales as it relates to the Associate Territory Manager role?

When answering this question, highlight specific examples from your past sales experiences that demonstrate your ability to build relationships, conduct effective sales, and meet targets. Focus on the skills that are directly relevant to the Associate Territory Manager position, such as managing customer accounts and collaborating with internal teams.

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How do you prioritize and manage your time effectively while traveling for work?

It's important to demonstrate your organizational skills and capacity for multitasking. Discuss techniques you use to manage your schedule, such as setting priorities based on urgency and importance, using digital tools for planning, and ensuring effective communication with your team while on the road.

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What strategies would you use to build relationships with healthcare professionals?

To effectively build relationships with healthcare professionals, emphasize the importance of understanding their needs, being proactive in communication, and providing valuable insights that align with their goals. Discuss methods like personalized follow-ups, engaging during industry events, and offering educational opportunities.

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Describe how you would approach a challenging account situation with a key client.

When discussing a challenging situation, explain your approach to understanding the client's concerns, maintaining open communication, and working collaboratively to find a resolution. Highlight your problem-solving skills and your commitment to customer satisfaction.

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How will you stay updated on diabetes care advancements and relate them to your sales strategies?

Staying informed about advancements in diabetes care is crucial. Discuss your methods for continuous learning, such as following industry news, attending conferences, networking with peers, and utilizing learning resources provided by Ascensia Diabetes Care. Mention how you plan to integrate this knowledge into your sales strategies.

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What role do teamwork and collaboration play in your approach to sales?

Highlight the value of teamwork in achieving targeted outcomes. Share specific examples of how you’ve successfully collaborated with colleagues in the past, emphasizing the positive impact of shared insights and support on driving sales performance.

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Can you give an example of a successful sales campaign you managed?

Provide a specific instance where you led a sales campaign, detailing the objectives, strategies employed, and outcomes. Be sure to explain your role in the campaign and the skills that contributed to its success, while relating it to the Associate Territory Manager's responsibilities.

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What do you consider when developing sales proposals for healthcare accounts?

When developing sales proposals for healthcare accounts, consider factors such as the unique needs of the client, the competitive landscape, and the specific benefits of your products. Explain your approach to tailoring proposals to effectively address these elements and resonate with stakeholders.

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How do you measure your sales performance and set future goals?

Discuss specific metrics that you use to evaluate your sales performance, such as quotas, client feedback, and market growth. Additionally, describe how you set future goals based on past experiences and data analysis to ensure continuous improvement.

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What excites you most about being an Associate Territory Manager at Ascensia Diabetes Care?

When answering this question, express your enthusiasm for the company's mission to improve the lives of people with diabetes. Highlight your excitement about the innovative products, the opportunity for growth, and being part of a team that values collaboration and resilience.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

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