Bilingual Deposit Relationship Manager

As a Bilingual Deposit Relationship Manager at Piermont Bank, your main responsibilities will include initiating, developing, and closing new deposit relationships, while working closely with the Client Care team to ensure top-notch service. You'll research potential clients, manage the complete customer service and sales lifecycle, and ensure compliance with relevant laws and regulations.

To succeed as a Bilingual Deposit Relationship Manager at Piermont Bank, candidates should have a proven sales track record in deposit growth, strong business development skills, and the ability to thrive in a high-paced environment. Furthermore, you should be bilingual in Mandarin Chinese to cater to our diverse clientele.

Piermont Bank values the growth and development of its employees, offering comprehensive training and access to industry resources. As a Bilingual Deposit Relationship Manager, you'll benefit from mentoring, as well as opportunities to participate in trade and networking events that can facilitate your success.

The hiring range for a Bilingual Deposit Relationship Manager at Piermont Bank is between $120,000 and $140,000 per year, with additional bonuses and incentives possible. Compensation may vary based on experience, skills, and other factors, along with an array of benefits including medical and dental coverage and a 401k plan.

Working at Piermont Bank means being at the forefront of a revolutionary approach to banking. Our inclusive and diverse environment allows Bilingual Deposit Relationship Managers to be part of a dynamic team where innovation is encouraged and rewarded, making it an exciting place to build your career.

When building new relationships, my approach includes thorough research to understand the needs and pain points of potential clients, actively listening during initial meetings, and providing tailored solutions that cater to their deposit needs. Demonstrating genuine interest and follow-up can significantly impact forming effective connections.

Certainly! In my previous role, I implemented targeted marketing strategies and organized community outreach events that focused on showcasing our deposit products’ unique benefits. By leveraging both digital channels and in-person interactions, I was able to increase our deposit growth by 30% within a year.

I ensure compliance by regularly updating myself on industry regulations and training programs presented by the bank. I follow established protocols in customer interactions, meticulously documenting conversations and agreements to maintain transparency while adhering to all relevant laws.

Key skills include strong communication and interpersonal abilities, a solid sales and business development acumen, the capacity to thrive under pressure, and exceptional problem-solving skills. Being bilingual also helps in broadening customer outreach and building trust with clients from diverse backgrounds.

In a previous position, a client faced issues with their account access. I listened carefully to understand their frustration, reassured them of a swift resolution, and coordinated with the support team to resolve the matter promptly. Following up with the client ensured they felt valued and helped restore their confidence in our banking services.

I typically employ a consultative sales technique, which involves asking open-ended questions to uncover clients' specific financial goals. Additionally, I analyze market trends and data related to their industry to provide tailored product recommendations that align with their objectives.

I prioritize tasks by identifying urgent client needs and separating them from long-term growth opportunities. Using a CRM tool allows me to track interactions and deadlines efficiently while ensuring that each client receives timely updates and follow-ups based on their individual requirements.

Networking is crucial in building a strong professional reputation and establishing trust within the community. I actively participate in industry events and local business gatherings to meet potential clients, gather referrals, and stay updated on market trends, helping me identify new opportunities for deposit growth.

Adapting my sales strategy involves understanding cultural nuances and tailoring my communication style as needed. By approaching each client with respect and actively listening to their unique perspectives, I can build rapport and establish trust more effectively.

I’m drawn to Piermont Bank’s innovative approach to banking and its commitment to leveraging technology in the financial sector. The opportunity to work in a diverse environment, with an entrepreneurial spirit, aligns perfectly with my career goals and aspirations in the fintech ecosystem.