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IT Systems Administrator

ROLE OVERVIEW 


Pivot Energy is seeking an IT Systems Administrator to join its Information Technology team. This role will be responsible for managing Pivot’s cloud infrastructure, client devices, user provisioning and de-provisioning, and cybersecurity program execution. This role represents an exciting opportunity to join a rapidly growing company in the clean energy sector. 


PRIMARY RESPONSIBILITIES
  • Oversee and maintain cloud infrastructure, ensuring optimal performance, security, and scalability. 
  • Configure, monitor, and maintain Google Workspace and Microsoft Azure and M365 services, including email, file sharing, virtual machines, storage, networking, and identity management. 
  • Handle provisioning and deprovisioning of user accounts, ensuring secure and efficient access management. 
  • Regularly update and patch laptops and network devices to ensure security and performance. 
  • Complete market research for infrastructure software and hardware, as needed.  
  • Perform application patch and vulnerability management, as needed. 
  • Implement and enforce cybersecurity policies to protect company data and systems. 
  • Perform regular system backups to ensure data integrity and availability. Recover data as needed. 
  • Assist with technical planning and guidance for company conferences in partnership with relevant stakeholders. 
  • Assist with set up and maintenance of videoconferencing systems and A/V equipment for company meetings and conferences, as needed. 
  • Manage help desk ticket queue and provide technical support to end users, resolving issues promptly and efficiently, as needed. 

  • Cybersecurity Duties: 
  • Ensure secure and efficient management of user identities and access permissions. 
  • Review and respond to user-reported phishing attempts and email quarantines.  
  • Implement and maintain secure configurations for all systems and devices. 
  • Monitor and respond to security threats using managed detection and response tools, either individually or via third-party managed services. 
  • Implement measures to prevent data loss and ensure data security. 
  • Execute incident response and disaster recovery plans to minimize impact and ensure business continuity. 


REQUIRED COMPETENCIES
  • Bachelor's degree in Computer Science, Information Technology, or a related field. 
  • Minimum of 3-5 years of experience in IT infrastructure and systems administration, with a focus on cloud environments. 
  • Proficiency in Google Workspace or Microsoft administration. 
  • Strong understanding of cloud security best practices. 
  • Familiarity with monitoring and management tools. 
  • Excellent troubleshooting and problem-solving skills. 
  • Strong communication skills, ability to work collaboratively, and a proactive approach to problem-solving. 


PREFERRED COMPETENCIES
  • Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Google IT Support Professional, CompTIA Cloud+, or similar are a plus. 


$75,000 - $120,000 a year
COMPENSATION & BENEFITS

The estimated base salary range for this position is $75,000 - $120,000 depending on relevant experience, along with eligibility for the company’s substantial bonus plan, with a target bonus of 30% of annual salary (prorated in first year based on start date). Compensation will be based on factors such as location, level, job-related knowledge, skills, and experience.
 
Pivot Energy is dedicated to providing a great work experience for all employees, placing an emphasis on company culture, and a focus on our people. To that end, Pivot offers an outstanding benefits package that includes:
·       Excellent health/dental/vision insurance benefits with up to 100% of premiums covered by the company
·       Four weeks of vacation plus employment milestone bonus vacations
·       Company paid life insurance and short- & long-term disability coverage
·       Generous parental leave
·       401(k) matching (after vesting period)
·       Work from home stipend for new employees
·       Public transit reimbursement
·       PTO for volunteering in the community
·       Charitable donation matching up to $500/year
·       Professional development and educational reimbursements
 
A complete list of all the benefits Pivot offers may be provided upon request.

Recruitment Agency Notice:
We appreciate your interest in partnering with us; however, we are not seeking recruitment agency support for this role.

ABOUT PIVOT


Pivot Energy is a national renewable energy provider that develops, finances, builds, owns, and manages solar and energy storage projects that help decarbonize our nation’s electricity, increase equitable access to clean energy for local communities, and provide real cost-savings to American businesses and

families.

 

We are fiercely dedicated to accelerating the rapid transition taking place in the energy industry to a more decentralized and cleaner approach to power generation. We are committed to positively contributing to the local communities and people we serve with more than clean energy. We believe global warming poses an existential threat to our planet and that we have a responsibility to help mitigate the threat. Our portfolio includes projects that reduce energy burden for income-limited families, create workforce pathways for under-represented groups within the solar industry, and include robust community investment opportunities.

 

As a Certified B Corporation and one of Denver’s “Best Places to Work”, we believe that company success is driven by a healthy environment, thriving society, and workplace where all individuals are respected. We evaluate every internal decision on environmental, social, and governance (ESG) factors to determine if our actions will result in a net positive impact on the community, our employees, customers, shareholders, and the environment. Learn more in our annual ESG Report.

 

At Pivot, our core values guide our work internally and externally:

·       Impact – We hold ourselves accountable to having a measurable impact on our people, communities, and the planet

·       Balance – Put family first; work hard/have fun

·       Determination – Find ways to be successful no matter how difficult the challenge

·       Professionalism – Impress everyone we touch, be a team player

·       Honesty – Be truthful and transparent, externally and internally

·       Kindness – Create an environment where kindness, empathy, and vulnerability are embraced

 

DIVERSITY, EQUITY, INCLUSION and JUSTICE STATEMENT

 

At Pivot, we are proactively developing and maintaining an inclusive culture, rooted in mutual respect, that supports a workforce of different generations, races, gender identities, sexual orientations, ability statuses, religions, and cultures to work collaboratively together for greater impact. We seek to build a team that invests in relationship building, celebrates each other’s successes, and makes space for the unique contributions and working styles people bring into Pivot. 

Pivot invests in company-wide trainings, assessments, and programs to advance internal inclusion and equity practices, such as employee allyship building, cross-cultural communications, and equitable hiring and management protocols to increasingly recognize bias and ensure mutual respect and belonging.

 

EEO STATEMENT

Pivot Energy is an Equal Opportunity Employer and is committed to increasing the diversity of its workforce. We actively work to cultivate an inclusive culture that welcomes, empowers, and enables equitable career growth for employees regardless of background.

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What You Should Know About IT Systems Administrator, Pivot Energy

Are you ready to take your career to the next level as an IT Systems Administrator with Pivot Energy? We are excited to welcome a skilled individual to our dynamic Information Technology team, where you'll play a crucial role in shaping our cloud infrastructure and improving user experiences. In this position, you’ll manage and optimize our cloud services, including Google Workspace and Microsoft Azure, ensuring top-notch performance and security. Your responsibilities will also include user provisioning, which means you'll help facilitate seamless access while maintaining security protocols. As a vital member of our team, you’ll execute our cybersecurity program, keeping our systems safe from potential threats. Your passion for technology and problem-solving skills will shine as you tackle help desk tickets and provide technical support to end-users. Pivot Energy is more than just a job; it's an opportunity to contribute to a rapidly growing company dedicated to clean energy. You'll be part of a mission driven by impact, balance, determination, professionalism, honesty, and kindness. Plus, with competitive pay and fantastic benefits, including generous vacation days and a strong commitment to employee development, it’s a place where you can grow your career while making a positive impact on the environment. If you have a Bachelor's degree in Computer Science, at least 3-5 years of experience in IT infrastructure, and a knack for communication, we would love to hear from you. Join us in our journey to innovate the energy sector and support our communities through sustainable projects!

Frequently Asked Questions (FAQs) for IT Systems Administrator Role at Pivot Energy
What are the primary responsibilities of an IT Systems Administrator at Pivot Energy?

As an IT Systems Administrator at Pivot Energy, your primary responsibilities will include overseeing our cloud infrastructure to ensure optimal performance, managing Google Workspace and Microsoft Azure services, provisioning and de-provisioning user accounts, and implementing cybersecurity policies. You'll also provide support to end-users, perform system backups, and assist with technical planning for company conferences.

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What qualifications are necessary for the IT Systems Administrator position at Pivot Energy?

To qualify for the IT Systems Administrator position at Pivot Energy, candidates should have a Bachelor’s degree in Computer Science or a related field and between 3-5 years of experience in IT infrastructure and systems administration, specifically within cloud environments. Proficiency in Google Workspace or Microsoft administration and a strong understanding of cloud security best practices are also required.

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How does Pivot Energy support its IT Systems Administrators?

Pivot Energy is committed to providing a supportive environment for its IT Systems Administrators. We offer an outstanding benefits package that includes excellent health insurance, generous vacation time, and professional development opportunities. You'll have access to resources and training to ensure you're well-equipped to excel in your role and advance your career.

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What is the salary range for the IT Systems Administrator role at Pivot Energy?

The salary range for the IT Systems Administrator position at Pivot Energy is between $75,000 and $120,000, depending on relevant experience. Additionally, you may be eligible for a substantial bonus plan, which targets a bonus of 30% of your annual salary. Compensation will be determined by various factors, including your job-related skills and experience.

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What kind of work culture can IT Systems Administrators expect at Pivot Energy?

At Pivot Energy, the work culture places a strong emphasis on impact, balance, and teamwork. We value professionalism, honesty, and kindness, creating an inclusive environment where employees can thrive. As part of our team, you'll be encouraged to collaborate with colleagues while also pursuing personal and professional growth through various coaching and training programs.

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Common Interview Questions for IT Systems Administrator
What experience do you have with cloud infrastructure management as an IT Systems Administrator?

When answering this question, detail your hands-on experience with cloud platforms like Google Workspace and Microsoft Azure. Discuss specific projects where you've successfully managed cloud infrastructures, demonstrating how you ensured performance, security, and scalability.

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How do you approach user provisioning and de-provisioning in your role?

Explain your method for managing user access, highlighting tools or systems you've utilized. Discuss the importance of secure access management and how you ensure that only authorized individuals can access sensitive information.

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Can you describe your experience with cybersecurity policy implementation?

Share specific instances where you have developed or enforced cybersecurity policies in previous roles. Describe how you monitored compliance and responded to security threats, emphasizing your proactive and strategic approach.

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What tools do you prefer for monitoring cloud security?

Discuss the specific tools you've used for cloud security monitoring, such as IDS/IPS systems or security information and event management (SIEM) solutions. Explain how you've leveraged these tools to enhance the security posture of an organization.

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How do you stay updated with the latest IT trends and security threats?

Talk about the resources you utilize, such as industry blogs, webinars, and courses, to keep your skills sharp. Mention any certifications you pursue and explain how continuous learning equips you for success in your role.

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Describe a challenging IT issue you've faced in the past and how you resolved it.

Provide a detailed account of a specific IT challenge, explaining the situation, the actions you took, and the positive outcome. Focus on your troubleshooting and problem-solving skills.

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How do you prioritize tasks when managing technical support requests?

Outline your approach to prioritization, mentioning how you assess the severity and impact of issues. Illustrate with examples of how you've effectively managed help desk queues in previous roles.

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In your opinion, what makes a successful IT Systems Administrator?

Discuss qualities such as technical expertise, effective communication, and a customer-centric approach. Share personal insights on how these traits contribute to being successful in an IT Systems Administrator role.

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What strategies would you use for incident response and disaster recovery?

Explain how you formulate incident response plans, including preparation, detection, analysis, containment, and recovery processes. Illustrate your understanding of the importance of timely responses to ensure business continuity.

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How do you handle conflicts with team members or stakeholders?

Share your approach to conflict resolution and the importance of maintaining professional and respectful interactions. Provide an example where you successfully navigated a conflict and fostered better communication within your team.

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Pivot Energy is fiercely dedicated to accelerating the rapid transition taking place in the energy industry to a more decentralized and cleaner approach to power generation. We are committed to positively contributing to the local communities and ...

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Full-time, remote
DATE POSTED
March 23, 2025

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