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Director of Individual Giving

Planned Parenthood Keystone (PPKey) serves 37 counties in Pennsylvania, home to over half of Pennsylvania residents. We have offices in York, Allentown, Bensalem, Reading, Wilkes Barre, Harrisburg, and Lancaster. We operate 7 medical centers that serve over 30,000 patients annually and offer comprehensive sexuality education that reaches thousands of young adults.


Planned Parenthood Keystone is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of Diversity, Equity, Inclusion & Belonging in our organization.


The Director of Individual Giving (DIG) is a key member of the Development team, responsible for all aspects of donor stewardship, solicitation, and prospecting. This role focuses on cultivating and maintaining relationships with current and prospective donors to support Planned Parenthood Keystone (PPKeystone). The DIG will play a critical role in securing major gifts, conducting prospect research, preparing donor correspondence, performing outreach, and planning and executing events to engage supporters across PPKeystone’s 37-county region. 


ESSENTIAL DUTIES AND RESPONSIBLITIES
  • Oversee the planning, implementation, and management of all individual giving strategies, including major and planned gifts.  
  • Maintain portfolio of donors in the $1,000-$5000 range, while actively expanding the donor pipeline through research and relationship-building with new supporters.  
  • Develop and implement a comprehensive strategy to expand the pool of individual donors.  
  • Design and lead tailored cultivation, solicitation, and stewardship plans for donors. Donors in the major gift portfolio should receive multiple personalized touchpoints annually. 
  • Manage the donor pipeline and make strategic decisions about moves management, including prospects, gift amounts, and stewardship. Oversee portfolio management and support senior leadership in engaging high-net-worth individuals. 
  • Manage systems and software to track and cultivate donors and prospects, including donor database and wealth screening tools. 
  • Conducts face-to-face fundraising solicitations with current and prospective major donors 
  • Collaborate with the Vice President of Development to strategize on prospects, gift amounts, and solicitation approaches, while aligning donor interests with PPKeystone’s funding priorities. 
  • Conduct a minimum of 5 personal contacts a week with prospects and donors. 
  • Manage all aspects of event planning for PPKey, including but not limited to developing event ideas; managing the logistics of all events; coordinating time with staff and other volunteers; communicating with chairs, committee members, and others; and helping with the gift processing and acknowledgment of gifts. 
  • Collaborate with other departments and leaders to align individual giving efforts with broader organizational goals.  
  • Ensure a culture that embraces diversity, fair and respectful treatment of all people, and customer-focused delivery throughout the organization  
  • Ensure completion of required annual training. 
  • Adhere to all HIPAA and patient privacy regulations 

OTHER DUTIES AND RESPONSIBILITIES:  
  • As assigned by the VP, of Development 

The above essential functions are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, or this job description may be amended at any time.


VALUES AND COMMITMENTS:
  • Commitment to Planned Parenthood’s mission and conviction to health equity and access to sexual and reproductive healthcare 
  • Understanding of racism and commitment to racial & social justice 
  • Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness, empathy, and humility to interpersonal interactions 
  • Effective interactions and building of trust across diverse groups of people 
  • Demonstrated ability to communicate and hear effectively across differences and reflect and act on feedback related to identity and equity with the aim to learn 
  • Commitment to Planned Parenthood’s In This Together service ethos, workplace values, and service standards:


QUALIFICATIONS & EXPERIENCE:
  • Bachelor's degree OR equivalent experience in business, fundraising, communications or related field 
  • 5+ years of progressively responsible fundraising experience, with an emphasis on individual donors, major gifts, planned giving, and donor relations.  
  • Salesforce, Raiser’s Edge, or other CRM technology experience. 
  • Commitment to PPKey’s mission, purpose, and values. 

MINIMUM QUALIFICATIONS:  
  • Excellent interpersonal and communication, verbal & written, skills that enable work in a collaborative and multi-faceted team environment 
  • Strong analytical thinking and problem-solving skills.  
  • Strong commitment to the American Fundraising Professionals (AFP) Code of Ethics. 
  • Fluent and experienced with Microsoft Office (Word, Excel, and Outlook) browser-based applications, and relational databases. 
  • Ability to write clear, persuasive, and informative reports, correspondence, and procedural instructions  
  • Ability to work independently under minimal supervision 
  • Ability and willingness to travel.  Reliable means of transportation 


PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Successfully meeting the physical demands listed below are also essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Continuous ability to read, speak, hear, and see
  • Infrequent exposure to outside weather, and heat or cold conditions
  • Continuous exposure to moderate noise level
  • Ability to lift and move up to 25 pounds


SALARY & BENEFITS
  • Compensation for this position starts at $80,000/annually
  • Medical, Dental, and Vision coverage options for you and eligible dependents
  • Life/AD&D, Short Term Disability and Long Term Disability policy voluntary coverage options
  • Generous vacation, leave, and holiday benefits


$80,000 - $80,000 a year

Planned Parenthood is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local. We are committed to building an inclusive workplace that values racial & social justice. We strongly encourage all persons to apply, including people of color and members of the LGBTQ community.  

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What You Should Know About Director of Individual Giving, Planned Parenthood Keystone

Planned Parenthood Keystone (PPKey) is on the hunt for a passionate and dynamic Director of Individual Giving to join our team! This role is essential for expanding our reach across 37 counties in Pennsylvania, helping to raise critical funds for our medical centers and educational programs. As the Director of Individual Giving, you will dive deep into donor stewardship, prospect research, and major gift solicitations. You’ll foster and maintain meaningful relationships with current and prospective donors, ensuring they feel valued and engaged with our mission. Getting creative is key; you’ll design customized strategies for nurturing our donor base while also working collaboratively with the Vice President of Development to align donor interests with our funding priorities. If you have a flair for planning impactful events, enjoy meeting people face-to-face, and can connect authentically with diverse groups, this could be the perfect fit for you. We’re hoping to find someone who isn’t just passionate about fundraising, but is also committed to advancing diversity, equity, inclusion, and belonging within our organization. Your experience in fundraising, particularly with individual donors and major gifts, combined with your strong communication skills will be crucial as you help us drive our initiatives forward and make a difference in our communities. So if you’re ready to make an impact at PPKey, we want to hear from you!

Frequently Asked Questions (FAQs) for Director of Individual Giving Role at Planned Parenthood Keystone
What are the main responsibilities of the Director of Individual Giving at Planned Parenthood Keystone?

The Director of Individual Giving (DIG) at Planned Parenthood Keystone is responsible for cultivating and maintaining relationships with donors and overseeing all aspects of donor stewardship, solicitation, and prospecting. This includes managing a portfolio of donors, conducting prospect research, planning events, and collaborating with the development team to align donor interests with organizational goals. It’s a multifaceted role that emphasizes relationship-building and effective communication.

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What qualifications are needed for the Director of Individual Giving role at Planned Parenthood Keystone?

To qualify for the Director of Individual Giving position at Planned Parenthood Keystone, candidates should possess a Bachelor’s degree or equivalent experience in fields like business or communications, alongside a minimum of 5 years in fundraising, focusing on individual donors and major gifts. Proficiency in CRM software such as Salesforce or Raiser’s Edge is also required. Strong interpersonal communication skills and a commitment to equity and diversity are crucial.

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How does the Director of Individual Giving position at Planned Parenthood Keystone contribute to fundraising efforts?

The Director of Individual Giving plays a pivotal role in Planned Parenthood Keystone’s fundraising initiatives by overseeing individual giving strategies, managing donor portfolios, and conducting personal outreach. This position involves engaging with donors through tailored communication and event planning, ensuring that all donors feel appreciated and informed about how their contributions impact the organization’s mission.

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What is the salary range for the Director of Individual Giving at Planned Parenthood Keystone?

The starting compensation for the Director of Individual Giving position at Planned Parenthood Keystone is $80,000 annually. This role comes with a comprehensive benefits package that includes medical, dental, vision coverage, and generous leave benefits, making it an attractive opportunity for skilled fundraising professionals.

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What type of events will the Director of Individual Giving at Planned Parenthood Keystone be responsible for managing?

The Director of Individual Giving at Planned Parenthood Keystone will manage all aspects of event planning, from brainstorming new event ideas to logistics and coordination with staff and volunteers. This includes personalized donor engagement events designed to deepen connections and foster community awareness about the organization's mission, thus enhancing fundraising outcomes.

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Common Interview Questions for Director of Individual Giving
What motivated you to apply for the Director of Individual Giving position at Planned Parenthood Keystone?

When answering this question, reflect on your passion for reproductive health and social justice, and how that aligns with the mission of Planned Parenthood Keystone. Discuss your admiration for their work and how your values resonate with their commitment to diversity, equity, and inclusion.

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Can you describe your experience with donor relationship management?

Share specific examples of how you've successfully built and maintained relationships with donors, outlining particular strategies you employed. Highlight any CRM tools you've used to manage donor data, and demonstrate your understanding of the importance of personalized communication in successful fundraising.

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How do you prioritize and manage multiple donor solicitations?

Explain your approach to prioritizing donor relationships based on factors like potential gift size, engagement level, and timing. Discuss your organizational skills and any systems or methods you use to keep track of communications and follow-ups effectively.

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What strategies do you implement to engage high-net-worth individuals?

Discuss your experience in creating tailored pitches and opportunities that resonate with high-net-worth individuals. Mention specific tactics such as exclusive events, personalized interactions, and aligning donor interests with your organization’s funding strategies to build meaningful connections.

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How have you utilized data in fundraising efforts?

Describe how you’ve used data analytics to inform donor decisions, acknowledge trends in giving, and strategize future outreach. Mention any specific tools you've employed to gather insights and how these insights influenced your approach to fundraising campaigns.

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Can you provide an example of a successful fundraising event you organized?

Share a detailed account of a fundraising event you organized, focusing on the planning process, execution, and the outcomes achieved. Emphasize your role in coordinating logistics, engaging donors, and any innovative elements you incorporated that contributed to its success.

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How do you ensure your communication is respectful and inclusive?

Talk about your commitment to diversity, equity, and inclusion in your communications with donors. Discuss strategies you use to tailor your messages respectfully to diverse audiences, ensuring everyone feels valued and understood.

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What challenges have you faced in fundraising and how did you overcome them?

Reflect on specific challenges in fundraising scenarios, whether related to donor retention, economic factors, or organizational hurdles. Explain how you adapted your strategies and maintained a positive outlook while finding solutions to these challenges.

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How do you plan to grow the individual giving program at Planned Parenthood Keystone?

Share your vision for expanding the individual giving program, including ideas for relationship building, outreach strategies, and leveraging technology. Be specific about your plans to create impactful experiences for donors that strengthen their commitment to PPKey.

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What role does teamwork play in your approach to development?

Discuss the importance of collaboration in development initiatives, sharing examples of how you've worked with cross-functional teams to achieve fundraising goals. Highlight your ability to communicate effectively and maintain positive relationships within a team environment.

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MATCH
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 22, 2025

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