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Enterprise Account Manager

Job Description

We’re looking for an Enterprise Account Manager to join Procore’s Sales team. In this role you’ll serve as the main point of contact for existing enterprise accounts while also leveraging your understanding of Procore’s products and processes to maximize renewals and expansion. You’ll collaborate with Customer Success, other Sales members, and Product Solution Specialists to maintain and expand our customer revenue base.

This position can be based remotely from a US location or in our Carpinteria, CA or Austin, TX or Tampa, FL offices. We’re looking for someone to join our team immediately.

What you’ll do:

  • Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore
  • Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and direct attachment to new products (cross-sell)
  • Research accounts, identify key champions, generate interest, and obtain business requirements
  • Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
  • Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
  • Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
  • Achieve or exceed monthly and quarterly targets
  • Coordinate internal resources to solve client’s issues and execution of service agreements
  • Periodic travel to client onsite visits

What we’re looking for:

  • 8+ years of demonstrated successful software sales, preferably B2B
  • Experience using a consultative, solution-based sales methodology desired
  • Proven record of success in an inside sales based selling model
  • Ability and resilience to work in a fast-paced sales environment
  • Ability to develop trusted relationships
  • Post-sale revenue expansion experience preferred
  • Proficiency with Microsoft Office products and online collaboration tools
  • Experience with CRM and opportunity management systems, preferably Salesforce.com
  • Proven ability to develop and manage pipeline and forecasting

Additional Information

Base Pay Range $127,200 - $174,900 plus commission for an estimated on-target earnings of $212,000 - $291,500. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Average salary estimate

$151050 / YEARLY (est.)
min
max
$127200K
$174900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Enterprise Account Manager, Procore Technologies

At Procore, we're on the hunt for a dynamic Enterprise Account Manager to join our stellar Sales team in Austin, TX. As an integral part of our growth story, you'll serve as the main point of contact for our existing enterprise accounts, wielding your comprehensive knowledge of Procore’s products and processes to maximize renewals and drive expansion. Your role will be pivotal in preserving and deepening customer relationships, highlighting the value embedded in Procore’s robust product suite. This means working closely with Customer Success, other Sales members, and Product Solution Specialists to ensure our clients feel supported and valued at every phase. Your day will involve researching accounts, identifying key champions within those enterprises, and collaborating to boost product adoption and retention. You will also maintain accurate forecasts and provide insightful reports to the sales management team. If you're passionate about enabling construction management through software technology and possess a consultative sales methodology, you might just be the person we’re looking for. With a competitive base pay range, hefty commission potential, and the chance to engage in meaningful onsite client interactions, this position offers room for both personal and professional growth at Procore. Come join us and help build the future of construction management!

Frequently Asked Questions (FAQs) for Enterprise Account Manager Role at Procore Technologies
What does an Enterprise Account Manager do at Procore?

As an Enterprise Account Manager at Procore, you will be the primary contact for existing enterprise accounts, ensuring strong customer relationships while helping to maximize renewals and drive expansion. Your role will require collaboration with various teams to enhance product adoption and customer retention, as well as regular interactions to discuss needs and solutions tailored to their business.

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What qualifications do I need to apply for the Enterprise Account Manager position at Procore?

Procore is looking for candidates with at least 8 years of successful software sales experience, particularly in B2B environments. A proven record in inside sales, knowledge of CRM systems like Salesforce.com, and the ability to develop strong relationships are essential. Familiarity with consultative, solution-based sales approaches is also preferred.

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What is the work environment like for an Enterprise Account Manager at Procore?

The work environment at Procore for an Enterprise Account Manager is a vibrant and inclusive one. You'll have the flexibility to work remotely or from our Austin, TX office. The company fosters a culture of collaboration, encouraging team members to share ideas and support each other in achieving both individual and collective goals.

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What are the metrics for success as an Enterprise Account Manager at Procore?

At Procore, success as an Enterprise Account Manager is often measured by your ability to achieve performance targets, including monthly and quarterly quotas for renewals and expansions. You'll also be evaluated on your proficiency in maintaining accurate forecasts and your effectiveness in establishing strong relationships that lead to sustained customer loyalty.

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What are the pay and benefits like for the Enterprise Account Manager role at Procore?

The base salary for the Enterprise Account Manager position at Procore ranges from $127,200 to $174,900, with potential on-target earnings reaching up to $291,500 when including commissions. Additionally, Procore offers an attractive equity compensation package, along with comprehensive health benefits, paid time off, and several professional development opportunities.

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Common Interview Questions for Enterprise Account Manager
Can you describe your experience with customer relationship management in software sales?

When answering this question, focus on specific examples from your career where you successfully built and maintained relationships with enterprise clients. Highlight instances where you went above and beyond to ensure customer satisfaction and how those efforts led to increased renewals or expansions.

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How do you approach upselling and cross-selling in an account?

To answer this, discuss your consultative sales approach. Provide a structured example demonstrating how you identified opportunities for upselling or cross-selling based on a client's needs and how you communicated those solutions effectively to drive further engagement.

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What strategies do you use to research and understand potential clients?

Explain your research methods, whether it involves analyzing industry reports, using social media to gauge client sentiment, or leveraging CRM tools to gather historical data. Emphasize the importance of understanding client pain points and preferences to tailor your sales pitch.

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How do you handle objections during a sales conversation?

Share your approach to objection handling by outlining how you acknowledge concerns, ask clarifying questions, and present tailored solutions that align with the client's needs. Illustrating a successful instance can be persuasive.

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Describe a time when you exceeded your sales targets. What was your strategy?

When discussing this topic, provide a specific example, detailing the strategies you employed to achieve results. Explain how you set goals, tracked your progress, and adjusted your tactics based on performance data.

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What tools or software have you used for pipeline management?

Discuss your familiarity with CRM systems like Salesforce.com and any additional tools you’ve used for efficient pipeline management. Describe how these tools helped you forecast accurately and manage account information effectively.

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How do you prioritize your accounts and manage your time effectively?

Share the methods you use to prioritize accounts based on factors such as potential revenue, existing relationships, and urgency of needs. Highlight any time management strategies you’ve adopted to ensure nothing falls through the cracks.

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What do you know about Procore's products and services?

Demonstrate your knowledge of Procore’s product offerings by discussing how they benefit clients in the construction industry and any unique selling points that stand out to you. Showing awareness of the company’s mission and values is also beneficial.

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Can you give an example of how you worked with cross-functional teams in your previous roles?

Illustrate your experience collaborating with various departments like Product and Customer Success to achieve a common goal. Specific examples of successful projects will bring credibility to your answer.

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Why do you want to work at Procore as an Enterprise Account Manager?

Express your enthusiasm for Procore’s mission and the innovative solutions the company provides. Share how your skills align with the company’s values and how you envision contributing to its success in your new role.

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Our mission improves the lives of those in construction, but it's so much more than that. Our technology helps build hospitals, community centers, stadiums, roadways and more. It helps our customers do their work faster and safer while reducing bu...

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Full-time, remote
DATE POSTED
March 18, 2025

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