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Hardware - Sales Enablement Specialist

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

We are seeking a dedicated and detail-oriented PAR Hardware - Sales Enablement Specialist to join our team. This role is crucial in supporting the administration of hardware products across our business systems to include Salesforce, Dynamics FO and Shopify. The ideal candidate will be responsible for various tasks to ensure smooth operations and effective product management.

Position Location:

New Hartford, New York (Hybrid)

Reports To:

Alan Sherritt, Senior Director, Hardware Product Management

What We’re Looking For:

·         Familiarity with ERP systems. PAR uses Dynamics 365 Finance and Operations (FO), a cloud-based enterprise resource planning (ERP) system that helps our business manage product costs and selling prices, finances, supply chain, and operations.

·         Attention to detail to ensure 100% data accuracy.

·         Ability to work under pressure when meeting deadlines for business demands.

·         Work with minimal supervision after training is completed.

·         Work cross-functionally with other PAR teams.

Additional skills:

·         Ability to use Microsoft Suite such as Outlook and Excel. Ability to use Microsoft PowerBI for ad hoc reporting.

·         Interest in using new AI Tools as they come to market.

 

Unleash your potential: What you will be doing and owning:

·         Primary work environment will be Dynamics 365 Finance and Operations (FO). Manage and update product data, costs and pricing. Lifecycle state (from New product to End Of Life).

·         Shopify eCommerce: new products and updates. Co-ordinate photography of products.

·         Salesforce: ability to query the system for correct data to match FO.

·         Release of new products: Ensure all data is completed to enable sales of new products across our systems.

·         Disposition of Existing Products and Product Updates: Manage Engineering Change Notices (ECNs) to update product data, system states and inventory handling.

·         Collaboration with Sales Teams: Work closely with sales teams on end-of-life products, replacements, and new releases.

·         Collaboration with Purchasing & Demand Planning Teams For related product forecasts and inventory handling. Accurate product cost price management.

·         Engineering Change Control Board: Attend weekly CCB meetings. Work with Engineering on product changes and releases into FO.

·         Product Data Management: Set all necessary fields in all systems for product changes and new releases.

·         Project Work: Participate in ongoing projects aimed at reducing overall active SKUs by 25% per year.

·         Profitability Analysis: Check SKUs for profitability.

·         Sales Support: Assist with price quotes and general enquiries from the sales team.

 

Interview Process:

Interview #1: Phone Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.comIf you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. 

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Hardware - Sales Enablement Specialist, PAR Technology

Are you passionate about technology and sales? PAR Technology Corporation is on the lookout for a Hardware - Sales Enablement Specialist to join our fantastic team in New Hartford, New York. With over four decades of experience in restaurant technology, PAR has been empowering brands globally to enhance their connections with customers through innovative software and hardware solutions. In this role, you'll play a vital part in the administration of our hardware products, ensuring everything runs smoothly using systems like Salesforce, Dynamics 365, and Shopify. Don't worry if you're not a pro; we’re looking for someone with a keen eye for detail and a willingness to learn. You'll manage product data, assist with pricing, and coordinate new product releases, all in a fast-paced environment that values teamwork and collaboration. If you’re organized, can work independently after training, and have a knack for using tools like Microsoft Suite and PowerBI, we want to hear from you! In addition to your core responsibilities, you will participate in exciting projects aimed at improving our product offerings and profitability analysis. Join us in making PAR a better place for both our employees and clients—because together, we can achieve great things!

Frequently Asked Questions (FAQs) for Hardware - Sales Enablement Specialist Role at PAR Technology
What are the responsibilities of a Hardware - Sales Enablement Specialist at PAR Technology Corporation?

As a Hardware - Sales Enablement Specialist at PAR Technology Corporation, your responsibilities will include managing product data, pricing, and lifecycle changes for our hardware products within systems like Dynamics 365, Salesforce, and Shopify. You'll collaborate with sales and purchasing teams, coordinate product photography, manage Engineering Change Notices, and participate in profitability analysis. Overall, you will be vital in ensuring smooth operations and effective product management across the business.

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What qualifications do I need to apply for the Hardware - Sales Enablement Specialist position at PAR Technology Corporation?

To apply for the Hardware - Sales Enablement Specialist position at PAR Technology Corporation, you should have familiarity with ERP systems, preferably Dynamics 365. We are looking for individuals with strong attention to detail, the ability to work under pressure, and experience with Microsoft Suite, especially Excel and PowerBI. A willingness to embrace new AI tools is a plus, as it will be beneficial in this dynamic role.

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How does the Hardware - Sales Enablement Specialist role support sales teams at PAR Technology Corporation?

The Hardware - Sales Enablement Specialist role at PAR Technology Corporation supports sales teams by providing accurate product information, pricing, and updates on new releases and end-of-life products. You will collaborate closely with the sales teams to ensure they have the resources they need for effective customer engagement and sales strategies, improving their ability to serve clients and meet sales targets.

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What kind of collaboration can one expect in the Hardware - Sales Enablement Specialist role at PAR Technology Corporation?

In the Hardware - Sales Enablement Specialist position at PAR Technology Corporation, you can expect to work cross-functionally with various teams, including sales, engineering, and demand planning. This collaboration is essential for managing product transitions, responding to inventory needs, and ensuring that product information across all systems is current and accurate, making teamwork a cornerstone of success in this role.

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What is the work environment like for a Hardware - Sales Enablement Specialist at PAR Technology Corporation?

The work environment for a Hardware - Sales Enablement Specialist at PAR Technology Corporation is hybrid, offering the flexibility of working both remotely and on-site in New Hartford, New York. You'll primarily utilize a digital workspace with collaborative tools, which means you have the opportunity to engage with team members in real-time while managing product data efficiently using systems like Dynamics 365 and Salesforce.

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Common Interview Questions for Hardware - Sales Enablement Specialist
Can you explain your experience with ERP systems like Dynamics 365?

When answering this question, be sure to highlight any previous experience you have with ERP systems, particularly Dynamics 365. Discuss specific tasks you performed, such as managing product data or pricing changes, and demonstrate your understanding of how these systems improve business operations and decision-making processes.

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How do you prioritize tasks when faced with tight deadlines?

Your ability to prioritize tasks is crucial in a fast-paced role like this. Show your interviewer your organizational skills by describing a specific method you use, such as creating a to-do list, leveraging project management tools, or setting clear breakpoints to review progress. Provide examples of how you successfully managed deadlines in previous positions.

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Describe a time when you made an error in data management. How did you handle it?

Mistakes happen, so focus on your problem-solving skills when answering this question. Share a specific incident where you identified an error in your data management work, explained how you corrected it, and what steps you took to ensure it wouldn’t happen again. This showcases your attention to detail and commitment to accuracy.

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How would you assist the sales team in developing pricing strategies?

To answer this, demonstrate your understanding of market analysis and competitive pricing. Perhaps discuss techniques you would use, such as analyzing sales trends, collaborating with finance, and examining product profitability to help create compelling pricing strategies that support the sales team’s efforts.

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What interests you about the Hardware - Sales Enablement Specialist position at PAR Technology Corporation?

Your answer should reflect a genuine interest in both the company and the role. Discuss your passion for technology, the reputation of PAR Technology Corporation, and how the position aligns with your skills and career goals. Mentioning the company’s commitment to innovation could also show you align with their values.

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How do you manage cross-functional collaboration in your projects?

Collaboration is critical in cross-functional roles. Share examples of how you’ve successfully worked with different teams in the past, detailing how you communicated, resolved conflicts, and coordinated tasks to achieve common goals. Highlight specific tools or methods that facilitated your collaboration.

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Explain how you would manage product updates in multiple systems.

For this, focus on your systematic approach to managing product data. Explain how you would gather input from various stakeholders, update the necessary fields in each system, and ensure all parties are informed of any changes. Mentioning your attention to detail and ability to work with various software systems will reinforce your capabilities.

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What tools do you use for data analysis and why?

Describe the tools you're familiar with for data analysis, such as Excel or PowerBI. Focus on your proficiency with these tools in terms of generating reports, visualizations, or data manipulation and highlight how they've enhanced your ability to make informed decisions based on data.

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Can you discuss your experience with product lifecycle management?

Share your knowledge or experience regarding product lifecycle management. Discuss how you've contributed to managing products from inception to discontinuation, including tasks such as data updates, market analysis, or cross-functional collaboration, showcasing your comprehensive understanding of the entire process.

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How do you stay updated with the latest trends in hardware technology?

For this, mention specific resources you utilize, such as industry news websites, blogs, software updates, and webinars. Discuss how staying informed enhances your work and enables you to offer valuable insights to your team and clients, reinforcing your commitment to professional development.

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PAR Technology Corporation's provides restaurant and retail technology. PAR offers management technology solutions for the full spectrum of restaurant operations, from large chain and independent table service restaurants to international quick se...

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March 23, 2025

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