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Manager-Business Development-Sales - job 1 of 2

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance. The Manager of Business Development (MBD) is a direct sales position on the Texas District Sales team within the Southern Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $1B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance. The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities.Qualifications:• Track record of conceiving, structuring, selling in, and implementing creative, innovative deals• Ensures proper business process, conduct and compliance controls and adherence• Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners• Strong financial acumen preferred. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects.• Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points• Excellent communication skills, both written and verbal. Strong executive presence.• Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects.• Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction.• 5+ years of successful outside sales experience preferred.• Proficiency with Salesforce.com an asset.• Candidate must reside in Dallas metro area but Dallas Proper is preferred.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:• Competitive base salaries• Bonus incentives• 6% Company Match on retirement savings plan• Free financial coaching and financial well-being support• Comprehensive medical, dental, vision, life insurance, and disability benefits• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)• Free and confidential counseling support through our Healthy Minds program• Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
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Average salary estimate

$97500 / YEARLY (est.)
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$70000K
$125000K

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What You Should Know About Manager-Business Development-Sales, American Express

Are you ready to take your sales expertise to new heights? Join American Express as a Manager of Business Development in Dallas, TX! At Team Amex, you’ll be part of a vibrant community that thrives on collaboration and innovation. Your role will primarily focus on high-value prospects that have an annual sales revenue up to $1B within B2B verticals, leading the charge to bring these businesses on board with American Express card acceptance. You'll leverage your industry knowledge and outstanding relationship-building skills to partner with prospects, devising creative deal structures that unlock exciting opportunities. As part of the Global Merchant and Network Services team, you’ll work closely with internal stakeholders across various departments to expand our B2B reach and drive sales volume. With an appealing compensation package including a base salary of $70,000 to $125,000, plus sales incentives and comprehensive benefits, American Express prioritizes your holistic well-being. You’ll enjoy flexible working options, excellent parental leave, and career development opportunities that cater to your professional growth. If you have 5+ years of successful outside sales experience, a knack for negotiation, and reside in the Dallas metro area, we want to hear from you! Join us in our mission to provide the world's best customer experience, and let’s lead the way together!

Frequently Asked Questions (FAQs) for Manager-Business Development-Sales Role at American Express
What are the responsibilities of a Manager of Business Development at American Express?

As a Manager of Business Development at American Express, you will focus on attracting high-value prospects within the B2B verticals who currently do not accept American Express cards. You are responsible for structuring creative deals, collaborating with internal stakeholders, and implementing business strategies that drive growth and increase charge volume. Your role is essential in forming lasting relationships with potential clients and ensuring compliance with business processes.

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What qualifications are needed for the Manager of Business Development role at American Express?

Candidates for the Manager of Business Development position at American Express should ideally have over five years of successful outside sales experience, strong financial acumen, and excellent communication skills. Proficiency in Salesforce.com is a plus, alongside a demonstrated ability in negotiation and relationship-building with stakeholders. Living in the Dallas metro area is a requirement, with a preference for those who reside within Dallas Proper.

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What is the salary range for the Manager of Business Development position at American Express?

The salary range for the Manager of Business Development at American Express is between $70,000 and $125,000 annually, which is complemented with sales incentives and a robust benefits package. The final pay will be determined based on location, experience, and other job-related factors, ensuring that the chosen candidate receives a competitive compensation package.

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What benefits does American Express offer to its Manager of Business Development employees?

American Express provides a comprehensive benefits package for its employees, including competitive base salaries, bonus incentives, a 6% company match on retirement savings, health insurance, and free access to wellness centers. Employees can also take advantage of flexible working arrangements, generous parental leave, and ongoing career development opportunities, which contribute to their overall well-being and job satisfaction.

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How does the Manager of Business Development role at American Express support career growth?

The Manager of Business Development role at American Express is designed to support career growth through a combination of unique benefits and a focus on personal development. Employees have access to comprehensive career training programs, financial coaching, and opportunities to work closely with diverse teams across the organization. This collaborative environment engages employees in their growth, ensuring that they develop the skills needed for future career advancement.

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Common Interview Questions for Manager-Business Development-Sales
Can you describe your experience in developing and implementing sales strategies as a Manager of Business Development?

In your response, focus on specific strategies you've successfully executed in previous roles. Highlight how these strategies increased sales or improved client acquisition, detailing the objectives, processes, and outcomes. Make sure to mention how collaboration with internal teams aided in achieving these objectives, showcasing your ability to work well within an organization.

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What specific techniques do you use to build relationships with potential clients?

Discuss your approach to relationship-building, focusing on active listening and understanding client needs. Share examples of how you have personalized your communication and adapted your strategies to strengthen these relationships. Highlight any unique methods you've utilized to gain client trust and rapport.

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How do you handle objections during the sales process?

Explain how you see objections as opportunities to clarify and educate. Provide examples of past objections you've faced, the solutions you proposed, and the eventual outcomes. Emphasize the importance of remaining calm and using objections as a chance to deepen your understanding of the client's needs.

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What metrics do you consider when assessing the success of a deal or sales strategy?

Outline key performance indicators (KPIs) that you track, such as revenue generated, sales volume, customer acquisition cost, and client retention rates. Share how monitoring these metrics helps you analyze the effectiveness of your strategies and informs your future decision-making in the sales process.

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Describe a time when you had to negotiate a challenging deal. What was your approach?

Share a specific example where you faced a complex negotiation. Highlight your strategies for navigating challenges and ensuring a successful outcome. Focus on your communication skills and your ability to compromise while still advocating for your company’s interests.

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How do you stay informed about industry trends and changes in the market?

Discuss the resources you use to stay current, such as industry publications, webinars, and professional networking groups. Describe how you apply this information to your sales strategies, including adjusting your approach to meet emerging trends or customer needs.

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What role does teamwork play in your sales approach?

Emphasize the importance of collaboration in achieving sales goals. Share examples of past teamwork experiences where your collaboration with other departments led to successful deal closures or improved client relations. Highlight how you value diverse perspectives while working towards a common objective.

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Can you give an example of how you successfully led a team during a project?

Talk about a particular project where you assumed a leadership role. Describe your approach to guiding the team, ensuring everyone was aligned and motivated towards the end goals. Highlight how you leveraged each member's strengths to ensure the project's success.

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How do you prioritize your prospects and manage your sales pipeline?

Discuss your methods for evaluating and prioritizing prospects based on potential revenue and alignment with your sales goals. Explain how you maintain organization in your pipeline management to ensure that you maximize time spent on high-potential leads and minimize distractions.

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What do you consider the most challenging aspect of the Manager of Business Development role?

Reflect on the challenges that come with this position, such as navigating competitive markets or managing client expectations. Discuss how you've tackled these challenges in the past and your strategies for overcoming similar situations in the future.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

188 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 21, 2025

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