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Resident Assistant: FT/PT, Hiring All Shifts

Description

Provision Living is seeking a reliable, supportive, and caring individual for the position of resident assistant. This is a great opportunity for someone who is passionate about working with older adults in an environment that truly exemplifies a culture of care and support. 


Resident Assistant Job Description


Job Title: Resident Assistant

Reports to: Director of Nursing

FLSA Status: Non-Exempt


Position Summary

As a Resident Assistant, you will provide support and care to the residents in activities of daily living, fostering independence, promoting individuality, while respecting and protecting each resident’s right to privacy in accordance with Federal, State and Local regulations. Also, you will support the team in optimizing each resident’s well-being and overall experience.

Essential Duties and Responsibilities include the following:

  • Support, encourage and assist residents with activities of daily living, to include bathing support, medication reminders, assistance with clothing and other needs as appropriate
  • Escort residents to the dining room and other activity events as needed
  • Respond promptly to the Emergency Call System to assist residents with their needs
  • Report to Management any deviations or changes observed in resident
  • Deliver meal trays to apartments of residents upon request
  • Assist with housekeeping which includes cleaning resident apartments, common areas, and laundry duties
  • Assist with meal service, including the serving of meals to residents in the dining room, as well as clean up duties including washing dishes, mopping floors, etc.
  • Cross train and share in duties as needed in all areas including visitor tours, answering phones, helping with activities, etc.
  • Other duties may be assigned.


Supervisory Responsibilities

This position does not have any supervisory responsibilities.


Requirements

Education

High school diploma or general education degree (GED)

 

Skills/Experience  

  • CNA and First Aid certification preferred
  • 0-2 years of previous work experience
  • Clearly communicate with residents, employees, resident families and visitors
  • Read and interpret general directives
  • Effectively respond to questions from employees, managers, clients, customers and public
  • Organize work among fellow employees to ensure that all work is complete
  • Read proper dosage measure amounts
  • Identify problems and use problem-solving and conflict resolution skills
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Maintain and promote a good working relationship with staff, families and residents is essential
  • Exhibit and promote a high level of customer service and hospitality towards and among all residents, employees, visitors and the community


Travel  

Travel is not required.


Physical Demands  

To excel in this role, it is crucial for the employee to be prepared for the possibility of working with residents who may exhibit disruptive behaviors, including verbal or physical contact issues. The physical demands outlined below are indicative of those essential for job performance, and reasonable accommodations can be arranged to facilitate individuals with disabilities in carrying out these vital functions. In the course of performing job duties, the employee will routinely engage in activities such as sitting, standing, walking, using hands to handle and feel, reaching with hands and arms, talking, and hearing. Additionally, there may be occasional requirements for crouching and lifting items weighing up to 50lbs. The employee's specific vision abilities should encompass the capacity to see both near and far distances.


DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

EEO/AA


What You Should Know About Resident Assistant: FT/PT, Hiring All Shifts, Provision Living

At Provision Living, we are on a mission to bring joy and support to the lives of older adults, and we need compassionate individuals to join our team as Resident Assistants in Washington, Missouri. This role is perfect for someone who values human connection and wants to make a difference in the lives of others every day. As a Resident Assistant, you'll play a crucial role in helping residents with their daily activities, from bathing and dressing to offering medication reminders and engaging in meaningful conversations. You’ll be one of the first faces they see each day, providing comfort and assistance while promoting their independence and dignity. Your day-to-day will involve escorting residents to meals and activities, responding to their needs as they arise, and ensuring their living spaces are comfortable and welcoming. Working closely with our nursing team, you will uphold our community’s culture of care, reporting any changes in resident conditions to management and ensuring everyone feels valued and respected. With a great sense of teamwork, you may also help with housekeeping duties, meal services, and various activities, giving you the opportunity to connect further with our residents and their families. If you’re ready to take on a fulfilling role as a Resident Assistant with Provision Living, where every day brings new challenges and joys, we would love to hear from you! Come join us and be part of a positive and supportive environment dedicated to enhancing the quality of life for our residents.

Frequently Asked Questions (FAQs) for Resident Assistant: FT/PT, Hiring All Shifts Role at Provision Living
What are the responsibilities of a Resident Assistant at Provision Living?

A Resident Assistant at Provision Living is responsible for assisting residents with their daily activities, like bathing, dressing, and medication reminders. This role also includes escorting residents to meals and activities, responding promptly to their needs, and ensuring a safe and welcoming environment. Additionally, helping with housekeeping and meal services is part of the duties.

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What skills are required for the Resident Assistant role at Provision Living?

To excel as a Resident Assistant at Provision Living, strong communication skills are essential for interacting with residents, families, and team members. Certified Nursing Assistant (CNA) and First Aid certifications are preferred. Experience in providing personal care, problem-solving abilities, and a genuine compassion for older adults are key to providing exceptional services.

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Is prior experience required to become a Resident Assistant at Provision Living?

While having some experience is beneficial, Provision Living values caring individuals and offers support and training to assist those new to the field. New candidates are welcomed with a passion for working with seniors to help them live their best lives.

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What shifts are available for the Resident Assistant position at Provision Living?

Provision Living offers flexible shift options for Resident Assistants, including full-time and part-time roles across all shifts. Whether you're looking for a regular schedule or the flexibility of varying hours, there’s a position that can fit your lifestyle.

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What is the work environment like for a Resident Assistant at Provision Living?

The work environment for a Resident Assistant at Provision Living is nurturing and supportive, designed to foster positive relationships between staff and residents. You'll be part of a team committed to providing high-quality care in a vibrant community setting, where respect, dignity, and individuality are at the forefront of everything we do.

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Common Interview Questions for Resident Assistant: FT/PT, Hiring All Shifts
What inspired you to apply for the Resident Assistant position at Provision Living?

When answering this question, emphasize your passion for working with older adults. Share personal stories or experiences that motivated you to pursue a role in healthcare, and explain how Provision Living's values align with your desire to support and enhance the lives of residents.

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How do you handle difficult situations or residents exhibiting challenging behaviors?

It’s essential to remain calm and compassionate in difficult situations. Provide examples of past experiences where you've demonstrated empathy and problem-solving. Explain how understanding each resident's individuality and maintaining professionalism can help de-escalate challenging behaviors.

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Can you describe a time when you had to advocate for a resident's needs?

In your answer, reflect on a specific situation where you recognized a resident's needs and took action. Be sure to convey how important it is to listen to residents and communicate effectively with the medical team to ensure they receive the appropriate care and attention.

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How would you prioritize tasks when caring for multiple residents?

This question gauges your organizational skills. Describe your approach to prioritizing duties based on urgency and resident need, mentioning methods you’d use to keep track of tasks while maintaining a focus on providing quality care to every individual.

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What role does teamwork play in the position of a Resident Assistant?

Teamwork is crucial in this role. Illustrate your understanding of how collaborating with other staff, sharing responsibilities, and supporting each other contributes to a better care experience for residents. Share past experiences that highlight your teamwork skills.

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How do you ensure the privacy and dignity of residents in your care?

Talk about the importance of respecting resident privacy and dignity in all interactions. Mention the protocols you follow to maintain confidentiality and how you approach personal care with sensitivity, ensuring that residents feel comfortable and respected.

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What techniques do you use to communicate effectively with residents who may have cognitive impairments?

Discuss the importance of patience, active listening, and using simple language when communicating with residents who may struggle to understand. Providing examples of techniques like non-verbal communication or visual aids can further illustrate your approach.

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How do you handle feedback from supervisors or team members?

Emphasize your openness to constructive feedback as an opportunity for growth. Provide examples of how receiving feedback has helped improve your skills or led to better care for residents, showing your commitment to continuous learning.

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What would you do if you notice a significant change in a resident's behavior or condition?

Demonstrate your ability to assess situations critically. Explain the importance of promptly reporting any significant changes to your supervisor, while also being prepared to support the resident in the meantime, showcasing your focus on resident well-being.

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Why do you think customer service skills are important for a Resident Assistant?

Discuss how customer service skills enhance resident satisfaction and contribute to a positive living environment. Share your understanding of how building rapport and showing empathy leads to stronger relationships, benefiting both residents and the care team.

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Provision Living was established in 2005 with a vision for providing exceptional services to older adults and their families. Our founders used their complementary skills in senior living operations, real estate investment, and property developmen...

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Full-time, on-site
DATE POSTED
March 30, 2025

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