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Beach/Pool Server (Harry's Ocean Bar & Grille)

Description

An iconic Cape May resort hotel, The Montreal Beach Resort remains a favorite destination for beachgoers to the Jersey shore – and has been for over 55 years.


Come join a fun team with a fun culture while working in the beautiful Cape May environment! The property currently consists of our hotel, which boasts 70+ hotel rooms, a locally favorite restaurant, Harry's Ocean Bar & Grill, and of course beach service. The resort is also proud to have Cape May’s only oceanfront liquor store – The Wine Cellar at Harry’s. The Montreal Beach Resort has recently been acquired by Madison Resorts, with plans to offer a complete renovation to this already beautiful property.


Perks for being a team member:

  • Benefits for Full-time team members
  • 401k for Full-time team members
  • Discounted merchandise and dining
  • Fun work culture

Summary:

The role of the Server is to provide fast and flawless service to our guests. In addition, the server needs to provide a positive memorable experience to our guests.


Responsibilities:

  • Know, understand, and adhere to company established policies and procedures.
  • Ensures guest interactions are always positive. Smiles with every guest.
  • It is the server’s responsibility to confirm their schedule with MOD one week in advance
  • Be knowledgeable, know all products and special instructions per manager on duty
  • Ring In all drinks before serving. “Ring It Before You Bring It” It is NJ State Law
  • Wear proper uniform, clean & pressed.
  • Restock all necessary items needed for service and or event before during and after scheduled shift
  • Review all paperwork from manager, paying attention to special arrangements/details/counts
  • Monitor Consumption Sheet and turn into MOD at end of shift
  • Communicate with MOD on inventory needs
  • Assist team members through efficient service at all times
  • Keep all service areas including kitchen area in sanitary condition in accordance with Board of Health Standards. See MOD for specifications and/or special instructions
  • Ending shift with MOD approval
  • Provide quality service to all patrons by greeting them promptly and professionally in a friendly and courteous manner
  • Be knowledgeable of beverage specials both liquor and soft drinks. Must have extensive knowledge of menu, daily features, promotional offering and be able to effectively convey overall knowledge of property events and locations.
  • To know and adhere to ABC laws and regulations connected to any service of alcoholic beverages
  • Place all orders promptly and accurately through the POS system
  • Coordinate pickup and delivery of food and beverage
  • Remove Replace Replenish Restock all required items
  • Prepare guest check and collect payment
  • Proper verbiage, good judgment and tasteful conversation must be used at all times
  • Set up any reservation/event etc., as directed by supervisor or MOD on duty
  • Attend pre shift in order to execute all points of service and/or special assignments or instructions
  • Performs other related duties as assigned.

Requirements

  • Must be at least 18 years of age.
  • Serving experience preferred.


Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”


Montreal Beach Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Montreal may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

What You Should Know About Beach/Pool Server (Harry's Ocean Bar & Grille), Montreal Beach Resort & Harry's Ocean Bar & Grille

If you love the sun, the ocean, and providing top-notch service, then the position of Beach/Pool Server at Harry's Ocean Bar & Grille is perfect for you! Situated in the vibrant Montreal Beach Resort in Cape May Court House, New Jersey, this role invites you to become a key player in delivering unforgettable experiences to beachgoers. Imagine starting your day with a beautiful ocean view and the sound of waves, while you cater to guests lounging by the pool and beachfront. As a Beach/Pool Server, your responsibilities will include engaging with guests, understanding their needs, and serving up food and beverages with a smile. You'll have a chance to flex your communication skills and build relationships while sharing your extensive knowledge of our menu and drink specials. We value a friendly and efficient atmosphere, so you'll always be expected to keep smiles, even when the summer rush is on. With added perks like a 401k for full-time team members, discounts on merchandise, and an overarching fun culture, working here transcends just a job - it’s an experience! Join our dedicated team at Harry's Ocean Bar & Grille, where every day brings new opportunities to create vibrant memories for our guests and yourself alike.

Frequently Asked Questions (FAQs) for Beach/Pool Server (Harry's Ocean Bar & Grille) Role at Montreal Beach Resort & Harry's Ocean Bar & Grille
What are the primary responsibilities of a Beach/Pool Server at Harry's Ocean Bar & Grille?

As a Beach/Pool Server at Harry's Ocean Bar & Grille, your main responsibilities include providing exceptional customer service to guests, ensuring timely delivery of food and drinks, and maintaining a friendly atmosphere. You'll also need to stay knowledgeable about the menu and daily specials, handle payments through the POS system, and adhere to health standards for food service.

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What qualifications do I need to apply for the Beach/Pool Server position at Harry's Ocean Bar & Grille?

To apply for the Beach/Pool Server position at Harry's Ocean Bar & Grille, you must be at least 18 years old and previous serving experience is preferred. It’s important to be enthusiastic, have excellent communication skills, and be willing to learn about menu items and drink specials to give guests the best experience possible.

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What does a typical day look like for a Beach/Pool Server at Harry's Ocean Bar & Grille?

A typical day for a Beach/Pool Server at Harry's Ocean Bar & Grille involves preparing for your shift, checking in with management, and engaging with guests. You’ll take orders, serve food and drinks, and maintain cleanliness in service areas. Most importantly, you will strive to create a welcoming environment for everyone enjoying their day by the beach or pool.

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What benefits can I expect as a Beach/Pool Server at Harry's Ocean Bar & Grille?

As a Beach/Pool Server at Harry's Ocean Bar & Grille, benefits include opportunities for full-time employment, a 401k plan, employee discounts on merchandise and dining, and being part of a dynamic, fun work culture. We prioritize creating an enjoyable work environment while taking care of our team members.

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How does the Beach/Pool Server role at Harry's Ocean Bar & Grille contribute to guest satisfaction?

The Beach/Pool Server role at Harry's Ocean Bar & Grille is crucial for guest satisfaction as servers are often the first point of contact for patrons at the beach and pool. Your ability to provide fast, reliable service while ensuring a friendly interaction sets the tone for the guests' overall experience, ultimately making their visit memorable.

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Common Interview Questions for Beach/Pool Server (Harry's Ocean Bar & Grille)
How would you handle a situation where a guest is unhappy with their order?

In such a situation, it's vital to stay calm and listen to the guest's concerns attentively. Acknowledge the issue, apologize sincerely, and offer to fix the problem, whether it's replacing their order or offering a discount. Demonstrating empathy while providing a swift solution can turn a negative experience into a positive one.

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What steps do you take to ensure your service areas are clean and sanitary?

Keeping service areas clean is essential. I regularly check and clean tables, utensils, and service counters throughout my shift. Following health board standards by sanitizing surfaces and ensuring proper food handling also underpins my commitment to cleanliness and guest safety.

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Can you describe a time you went above and beyond for a customer?

Absolutely! There was a time when a guest mentioned they were celebrating a birthday. I went out of my way to arrange a small complimentary dessert and ensured that the kitchen staff knew to prepare a special surprise. Their joy made my day, and it reinforced my passion for providing exceptional service.

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Why are you interested in working as a Beach/Pool Server at Harry's Ocean Bar & Grille?

I’m drawn to the Beach/Pool Server position at Harry's Ocean Bar & Grille because I love working in vibrant environments where I can interact with diverse customers. The combination of providing great service in a beautiful oceanfront setting aligns perfectly with my skills and passions.

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How do you manage stress during busy service times?

When service gets busy, I prioritize tasks, focus on clear communication with team members, and keep a positive mindset. Staying organized helps me manage my workload, and I remind myself to take brief moments to breathe and gather my thoughts when necessary.

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What makes you a good fit for the role of Beach/Pool Server?

My passion for customer service, paired with my ability to work quickly and efficiently in high-pressure environments, makes me an ideal fit for the Beach/Pool Server role. I relish the challenge of maintaining a positive demeanor while ensuring every guest has an enjoyable experience.

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How do you stay knowledgeable about the menu and drink specials?

I make it a point to review the menu and drink specials regularly, attending pre-shift meetings and asking managers any questions. I also taste new items and familiarize myself with ingredients to provide informed recommendations to guests.

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Can you explain the importance of adhering to ABC laws and regulations during service?

Adhering to ABC laws and regulations is crucial in ensuring a safe environment while serving alcohol. By following these laws, we help maintain responsible serving practices, preventing overconsumption and ensuring that guests have a fun yet safe experience.

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What approaches do you take to build rapport with returning customers?

I believe in the power of personal connections. I try to remember customers' names, preferences, and past interactions, which allows me to create a welcoming atmosphere. Asking about their recent visits and expressing genuine interest in their experiences helps reinforce loyalty and satisfaction.

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How would you prioritize tasks during a busy shift at Harry's Ocean Bar & Grille?

During a busy shift, I would prioritize tasks based on guest needs and urgency. First, I would ensure drinks and food are served promptly, followed by tidying service areas to maintain a pleasant environment. I would also communicate with team members to share responsibilities effectively.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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