Certified Pharmacy Technician

As a Certified Pharmacy Technician at ProxsysRx, your daily responsibilities will include filling and verifying prescriptions, adjudicating claims, delivering excellent customer service, and maintaining accurate medical records while adhering to HIPAA regulations. You will also participate in inventory audits and manage medication supplies, ensuring that both patients and pharmacists receive the highest quality of service.

To qualify for the Certified Pharmacy Technician position at ProxsysRx, candidates must possess valid Certified Pharmacy Technician (CPhT) credentials from PTCB and be a registered Pharmacy Technician in good standing with the Alabama Board of Pharmacy. A minimum of two years of experience in pharmacy is also required, along with strong communication skills and a passion for customer service.

Absolutely! ProxsysRx offers a comprehensive benefits package for Certified Pharmacy Technicians, including paid holidays after 90 days, a generous PTO policy, competitive medical, dental, and vision insurance, and company-paid short-term and long-term disability. Additionally, we provide life insurance and a 401(k) plan with matching contributions!

At ProxsysRx, the work environment for Certified Pharmacy Technicians is shaped by our unique Meds to Beds program, which allows for bedside medication delivery. Unlike traditional retail pharmacies that may require long hours, our team enjoys a schedule that prioritizes work-life balance with no nights, weekends, or holidays, promoting a positive and engaging workplace culture.

Customer service is paramount for a Certified Pharmacy Technician at ProxsysRx. Our technicians are often the first point of contact for patients, making it essential to provide a warm, informative experience. Delivering exceptional customer service enhances patient satisfaction and builds trust, ensuring they have a positive experience while receiving their medications and health services.

When answering this question, highlight specific examples from your previous roles where you successfully managed insurance claims. Discuss any challenges you faced and how you resolved them, showcasing your problem-solving skills and attention to detail in the claims process.

In response, outline your systematic approach to filling prescriptions, emphasizing triple-checking processes, verifying patient information, and maintaining robust communication with pharmacists. This demonstrates your commitment to patient safety and accuracy.

Provide examples of past experiences where you managed difficult interactions. Focus on your de-escalation techniques, emphasizing the importance of empathy and clear communication in resolving issues and maintaining professionalism.

Discuss how you collaborate effectively with pharmacists, other technicians, and healthcare professionals to ensure seamless pharmacy operations. Mention any specific instances where teamwork led to improved service or outcomes for patients.

Express your enthusiasm for the unique offerings of ProxsysRx, such as the Meds to Beds program and the supportive work environment. Talk about how these align with your professional goals and your passion for patient care.

Mention specific resources or professional development activities you engage in, such as workshops, webinars, or continuing education classes. Highlight your commitment to lifelong learning and compliance in the pharmaceutical field.

Discuss your experience with managing stock levels, conducting inventory audits, and coordinating with suppliers. Include examples that demonstrate your organizational skills and ability to optimize inventory processes.

Share a detailed example that showcases your ability to go above and beyond for a patient. Focus on the impact your actions had on the patient's experience and how it reflects ProxsysRx's commitment to service.

Be honest about challenges you’ve faced, such as fast-paced environments or complex prescriptions. Discuss how you overcome these challenges and prioritize patient safety and satisfaction in your role.

Emphasize your understanding of HIPAA regulations and the steps you take daily to safeguard patient information, such as proper record-keeping and limiting discussions of patient details to confidential settings.