Principal Dev-Ops Engineer

QAD Redzone is changing an industry with a people-based approach to continuous improvement. Our products quickly boost productivity and morale by addressing plant-specific production issues that affect production, quality, and maintenance teams.
We are looking for a proven Principal Dev-Ops Engineer to work along side other developers on a cross functional delivery team.
Our developers innovate rather than merely follow a script. We value their input and ideas, allowing us to deliver products and functionalities ahead of our competitors. We take pride in staying at the forefront of the industry. 

This role is fully remote, but must be based in Mexico. With full work authorization already in effect. No Visa sponsorship available.

As a DevOps engineer you will maintain and enhance established AWS Cloud infrastructure while collaborating with our existing DevOps team. Take ownership of specific components to distribute workload across the team. Develop comprehensive application understanding to improve infrastructure design, optimize deployment pipelines, and ensure SaaS environment reliability.

What you will do

• AWS resource maintenance and enhancement using Terraform and CloudFormation, implementing incremental infrastructure improvements.
• Kubernetes cluster management and optimization on EKS, improving container orchestration with Helm and Kustomize.
• CI/CD pipeline refinement in GitHub Actions, Jenkins, and Flux2 to improve deployment reliability and speed.
• System health monitoring with DataDog and AWS CloudWatch, enhancing alerting rules and dashboards as needed.
• Development team collaboration to understand application requirements and behaviors, using insights to improve infrastructure designs.
• Complex issue troubleshooting within multi-environment AWS infrastructure.

What you will need

• Professional degree: Optional
•  5+ years of experience in the field. 
• Computer skills: AWS cloud account and resource management including security policies, IAM, VPC, EC2, EKS, RDS, S3, MSK, WAF, and Load Balancers
• Kubernetes administration, troubleshooting, and optimization
• Docker container image creation and troubleshooting
• Infrastructure-as-code implementation using Terraform and/or CloudFormation
• GitOps workflows and Git source control, including tools like Flux2 or ArgoCD
• CI/CD tooling proficiency, specifically GitHub Actions and Jenkins pipelines
• Go or Python scripting for operational workflow automation
• DataDog and CloudWatch monitoring implementation
• Application architecture understanding to inform infrastructure decisions

 Nice to Have:

• SQL database operations and troubleshooting
• AWS resource optimization for cost efficiency
• Container image security scanning implementation
• Production infrastructure change management
• Other knowledge: Go, Python, SQL, YAML, HCL (Terraform)

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.  

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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