Inventory Control and Profiling Supervisor - Monroe

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

Be a part of the dynamic team within our Inventory Control and Profiling department at the Monroe fulfillment center. Overall responsibility of the Supervisor is to ensure that service levels are met pertaining to inventory, profiling, and quality goals daily, while supporting operational needs. Supervisor provides training, development, and leadership to ensure team members are productive and successful. You will report to the Inventory Control and Profiling Manager.

Who We Are

Cornerstone Services offers expertise and corporate support across the four Cornerstone Brands. These shared services include IT, digital commerce, customer care and distribution. The Cornerstone brands deliver inspirations that help customers enjoy, enhance, and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road®, and Garnet Hill®. Cornerstone operates a separate ecommerce site for each brand, distributes 163 million catalogs annually, and has 33 retail and outlet stores.

Your Impact

• Manage team, staffing needs, workflow, reports, inventory verification, orders, and planning at Monroe FC.
• Meet all service level requirements and monitor workflow of assigned department.
• Ensure SOX controls and audit requirements are met timely and with the utmost integrity.
• Responsible for meeting/exceeding company performance standards, holding associates accountable, performing follow-ups, and ensuring standards are being maintained.
• Maintain and issue all paperwork related to performance, procedures, and evaluations.
• Develop and give recognition to associates.
• Provide excellent customer service with a commitment to perform at or above expected service levels.
• Partner with building management to optimize strategic profiling of warehouse space and product.
• Brand contact for Inventory, Profiling and Quality Control.
• All other responsibilities as directed by CSI management

What You Bring

• 1+ years leadership experience in a Distribution or Fulfillment environment
• Prepare reports for production and quality including proficiency in Microsoft Excel (can perform complex functions).
• Train and motivate associates to become successful, thereby increasing job satisfaction and improving retention.
• Willing to be trained on equipment for use in department.
• Ability to stand for long periods of time.
• Ability to work flexible hours, overtime and weekends as needed.
• Ability to work in an environment with moderate variations in temperature.
• Climbing, kneeling and squatting as needed.

Remote work is not permitted in NYC at this time.

#LI-Onsite

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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