SS&O Sr Coordinator - 20194124

The SS&O Senior Coordinator at Capital Group plays a crucial role in ensuring that the facilities are functional, clean, and safe. This position involves responding to facility emergencies, conducting regular inspections, managing preventive maintenance schedules, and collaborating with vendors for repairs and upkeep. Being proactive in addressing aesthetic and operational issues while leading strategic planning efforts makes this role integral to our operational excellence.

To qualify for the SS&O Senior Coordinator position at Capital Group, candidates should have a solid background in facilities management, including experience with MEP operations, RFP and RFI processes. Strong communication skills, both written and verbal, are essential, as is the ability to manage budgets effectively. Familiarity with working in a fast-paced environment and a proactive approach to problem-solving will set candidates apart.

The SS&O Senior Coordinator supports the Operations Manager at Capital Group by providing timely updates on site operations, work progress, and recommending improvements. This role acts as a backup for the Operations Manager, ensuring that all aspects of facility management are covered and aligned with overall operational strategy.

Capital Group seeks an SS&O Senior Coordinator who is detail-oriented, excellent in communication, and has a passion for facility management. A candidate must demonstrate the ability to collaborate across teams, proactively address emergencies, and manage technical operations efficiently. The ideal person will also have a strong technical background and a commitment to maintaining high standards in all aspects of site operations.

The SS&O Senior Coordinator position at Capital Group offers a competitive salary range of $79,438 to $127,101, along with opportunities for performance bonuses and a generous retirement plan contribution of 15% of eligible earnings. Capital Group also provides a comprehensive benefits package, ensuring that employees are well taken care of, both professionally and personally.

When answering this question, focus on the specific facilities management experience you have, particularly how you've tackled issues related to MEP operations, vendor management, or budget oversight. Share clear examples of your past responsibilities and align them with the duties mentioned in the SS&O Senior Coordinator job description. Highlight your successes and how they would benefit Capital Group.

In your response, explain your approach to prioritization, such as using digital tools to manage deadlines and track progress. Discuss how you communicate with vendors and teams to ensure everyone is aligned, and provide an example of a successful project that required effective prioritization.

Talk about your systematic approach to conducting site inspections, including checklists or reports you use. Mention how these inspections help maintain standards and improve overall facilities operations. Providing evidence of innovative strategies that enhanced previous work environments would be beneficial.

Share a specific incident that highlights your problem-solving skills. Detail the steps you took to address the emergency, the outcome, and what you learned from the experience that would apply to the SS&O Senior Coordinator role at Capital Group.

Discuss the communication methods you prefer, such as regular meetings, updates, or using project management tools. Explain how you ensure transparency and create a collaborative environment that fosters trust, which is crucial in the SS&O role.

Speak about your experience in budget creation and management, particularly any previous work with operational or capital expenditures. Use specific figures or successes to illustrate your ability to effectively manage budgets.

Outline your overall strategy, starting with assessment and planning. Emphasize your process for gathering stakeholder input, collaborating with teams, and measuring success through KPIs, demonstrating your understanding of the strategic nature of the SS&O Senior Coordinator role.

Offer a compelling example that showcases your analytical skills and innovative thinking. Describe the process you improved, the challenges faced, and the positive outcomes that resulted, thus illustrating your value as a potential SS&O Senior Coordinator.

Reflect on what draws you to facilities management, be it the challenge of problem-solving, the satisfaction of maintaining excellent standards, or the collaborative aspect of the role. Make your motivation resonate with the values and goals of Capital Group.

Explain your methods for continuous learning, such as professional organizations, online courses, or following industry publications. Discussing your commitment to professional development will resonate well with interviewers looking for a dedicated SS&O Senior Coordinator.