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Senior Total Rewards Partner UK

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

QVC UK is looking for a dedicated Senior Total Rewards Partner to be an important player in our Europe Total Rewards team. You'll create and innovate our Total Rewards strategy, ensuring understanding of both market practices and our goals. You will report in to the Global Director of Total Rewards and look after the UK and one other QVC International Market. We're seeking someone with Total Rewards experience, especially within retail or media industries. You'll thrive in a complex matrix environment and can partner up and down the ladder—from team members to executives. Your strong analytical skills are backed by experience supporting and designing total reward programmes, using evaluation methods like Willis Towers Watson and Mercer.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China.

Your Impact

  • You will manage the annual Total Rewards cycle, including compensation reviews and survey submissions.

  • You will lead the charge on gender pay gap reporting and national minimum wage adjustments.

  • You'll be the go-to expert for benefits suppliers, taking charge of negotiations and renewals.

  • You will educate and empower our teams by simplifying complex Total Rewards topics.

  • You will monitor programme effectiveness and manage costs aligned with the UK TR budget.

What You Bring

  • You'll have experience leading compensation and benefits processes.

  • You have a great understanding of UK regulatory topics—think UK tax legislation, GDPR, etc.

  • You will have hands-on experience with HRIS systems like Workday.

  • A degree in Management, Economics, Finance, Human Resources or equivalent.

#LI-BW1 #LI-Hybrid Hybrid

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.If you want to grow professionally and learn every day, youll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance.  QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.

Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.

What You Should Know About Senior Total Rewards Partner UK, QVC

Welcome to QVC Group, Inc.! We’re thrilled to invite you to explore an exciting career opportunity as a Senior Total Rewards Partner in our dynamic West London office in Chiswick. At QVC, we’re not just redefining the shopping experience; we’re creating engaging customer stories and vibrant shopping communities through our innovative video-driven commerce. As a valued member of our Europe Total Rewards team, you will have a chance to contribute to our overarching Total Rewards strategy. You will collaborate closely with the Global Director of Total Rewards and play a pivotal role in managing Total Rewards for both the UK and another international market. This position is ideal for someone with a wealth of experience in total rewards, especially within the retail or media sector, who thrives in a collaborative, fast-paced environment. Your expertise in compensation and benefits, paired with strong analytical skills, will help you effectively manage the annual Total Rewards cycle, gender pay gap reporting, and supplier negotiations. We’re not just about the numbers; we appreciate the impact of benefits on our team's well-being and workplace culture. If you’re excited about leveraging your skills in a complex, matrix organization and you're passionate about shaping reward programs that reflect our company values, QVC is the perfect place for you to thrive and grow. Join us in delighting customers and creating unforgettable experiences!

Frequently Asked Questions (FAQs) for Senior Total Rewards Partner UK Role at QVC
What are the key responsibilities of the Senior Total Rewards Partner at QVC Group?

The Senior Total Rewards Partner at QVC Group plays a crucial role in managing the annual Total Rewards cycle, handling compensation reviews and survey submissions. This position leads gender pay gap reporting, manages national minimum wage adjustments, and serves as the primary expert for benefits suppliers, overseeing negotiations and renewals.

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What qualifications are needed for the Senior Total Rewards Partner role at QVC Group?

To thrive as a Senior Total Rewards Partner at QVC Group, candidates should have significant experience in compensation and benefits processes, a strong understanding of UK regulatory topics, and hands-on experience with HRIS systems like Workday. An educational background in Management, Economics, Finance, or Human Resources is highly preferred.

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How does QVC Group approach diversity and inclusion within the Senior Total Rewards Partner role?

QVC Group is deeply committed to diversity and inclusion, which is reflected in our hiring practices for the Senior Total Rewards Partner position. We provide equal employment opportunities for all team members and candidates, ensuring a barrier-free employment process and a culture of belonging.

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What should I expect from the work environment as a Senior Total Rewards Partner at QVC Group?

As a Senior Total Rewards Partner at QVC Group, you can expect a collaborative hybrid work environment. With friendly teams and ambitious projects, you'll contribute significantly to a fast-paced culture that prioritizes professional growth and a supportive atmosphere centered around inclusion.

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What kind of Total Rewards package does QVC Group offer to its Senior Total Rewards Partners?

QVC Group provides a comprehensive Total Rewards package for the Senior Total Rewards Partner role, which includes competitive compensation, paid time off, parental leave, paid volunteer hours, and various employee discounts. This reflects our commitment to valuing and rewarding our team members.

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Common Interview Questions for Senior Total Rewards Partner UK
Can you describe your experience with total rewards strategies?

In your response, highlight any specific total rewards strategies you've implemented in previous roles. Provide examples of how these strategies improved employee engagement and retention.

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What metrics do you use to evaluate the effectiveness of total rewards programs?

Discuss various metrics such as employee feedback, turnover rates, and participation in benefits programs. Explain how you use data to enhance the total rewards offerings.

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How do you stay informed about the latest trends in compensation and benefits?

Talk about resources you utilize like industry reports, professional networks, and conferences. Mention any specific organizations or groups that you follow to keep your knowledge current.

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Can you provide an example of a challenging negotiation you’ve handled with benefits suppliers?

Share a specific instance where you successfully negotiated a better benefits package. Outline your strategy and the outcome, emphasizing your communication skills and analytical abilities.

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How do you ensure compliance with local regulations in total rewards programs?

Explain your process for staying updated on relevant regulations and how you incorporate these changes into existing programs. Highlight your attention to detail and proactive approach.

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What strategies do you use for equitable compensation reviews?

Discuss your methodologies for conducting fair compensation reviews, including how you ensure that market rates and internal equity are maintained. Provide an example of a successful review process you led.

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How do you educate team members on complex Total Rewards topics?

Talk about your approach to simplifying complex ideas, perhaps through workshops, written guides, or one-on-one meetings, and how you gauge understanding among team members.

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What are the main challenges you face in this role and how do you address them?

Identify common challenges such as market fluctuations and changing employee preferences, and outline how you adapt your strategies in response to these challenges.

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How do you handle employee feedback regarding rewards and benefits?

Discuss your approach to collecting and analyzing employee feedback on total rewards programs, emphasizing how you use it to drive improvements.

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Why do you want to work as a Senior Total Rewards Partner at QVC Group?

Share your passion for the retail and media sectors, your admiration for QVC's approach to customer service, and how you see yourself contributing to their mission and values.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 23, 2025

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