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Sales Development Representative (Remote) - job 1 of 2

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula is on a mission to make mental health care work for everyone. Increased accessibility for mental health services is dependent on building a network of high-quality therapists, and the provider growth team is key to the overall growth of Rula. Our team has brought on thousands of new therapists to Rula’s network, and we’re looking for new team members to help scale the program further. This is an opportunity to be a member of our provider growth team as a Sales Development Representative.

We are still in our early stages of growth, so we are looking for candidates with a growth mindset who are flexible with change and are excited to contribute to the evolution of Rula by seeking new Providers to continue our mission to make mental health care work for everyone. In this role, you will be conducting outreach to therapists using creative approaches and excellent communication skills to engage them in a way that encourages additional conversations with our Provider Growth team.

Required Qualifications

  • Customer facing or sales experience

  • Passionate about working at a fast-growing startup

  • Drive for success and an ability to work through challenges and be resilient with a positive attitude

  • Strong verbal and written communication skills

  • Self-starter with a strong sense of ownership who thrives in managing their own time and priorities in a remote work environment

  • Exemplifies Rula’s values in their day-to-day; demonstrating Bias to Action, Self-Care, Authenticity, Camaraderie, Transparency, and Operational Rigor

  • While we are a fully remote company, we are not considering candidates who reside in New York, California, or Washington for this particular SDR position

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

  • Experience prospecting and cold outreach with a proven track record of exceeding goals.

  • Proficiency with Salesforce and other sales enablement tools (i.e. Outreach, Sales Navigator)

  • Must be Team-Centric and able to work collaboratively with colleagues to achieve objectives.

  • Experience in a startup, SaaS, or tech environment.

  • Background in health care or mental health care

We're serious about your well-being! As part of our team, full-time employees receive:

  • 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

  • 401(k) plan access: Start saving for your future

  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

  • Employee Assistance Program (EAP): Support for your mental and physical health

  • New hire home office stipend: Set up your workspace for success

  • Quarterly department stipend: Fund team-building activities or in-person gatherings

  • Wellness events and lunch & learns: Explore a variety of engaging topics

  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

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What You Should Know About Sales Development Representative (Remote), Rula

Are you ready to join a company that genuinely cares about making a difference in the mental health space? Rula, located in Los Angeles and offering a fully remote work environment, is on the hunt for a passionate Sales Development Representative. In this role, you'll play a crucial role in amplifying our mission to make mental health care accessible to everyone. You'll use your creativity and superb communication skills to reach out to therapists, paving the way for engaging conversations that matter. We're proud of our dynamic growth and the thousands of therapists we've brought into our network, and we believe your contribution could be the next key to scaling our efforts even further. If you're someone who thrives in a fast-paced startup atmosphere, possesses a customer-facing background, and embraces challenges with a positive attitude, we want to hear from you! At Rula, we embody values like authenticity and camaraderie, and we’re committed to empowering our employees—for us, your well-being matters. So, if you're looking for an opportunity where you can blend your sales expertise with a meaningful cause, consider bringing your skills to Rula as we work together to redefine mental health care!

Frequently Asked Questions (FAQs) for Sales Development Representative (Remote) Role at Rula
What are the responsibilities of the Sales Development Representative at Rula?

As a Sales Development Representative at Rula, your main responsibility will be to conduct outreach to therapists and engage them in meaningful conversations about joining our network. You'll need to leverage your excellent communication skills and creative approaches to build relationships, leading to further discussions with our Provider Growth team. Additionally, you'll work flexibly in a fast-paced startup environment and take initiative to manage your outreach objectives effectively.

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What qualifications are required for the Rula Sales Development Representative position?

To be considered for the Sales Development Representative role at Rula, you should have previous customer-facing or sales experience. We’re looking for passionate individuals who are resilient, have strong verbal and written communication skills, and excellent time management abilities suited for remote work. While preferred qualifications may include experience with Salesforce and knowledge of the health care sector, we encourage all interested candidates to apply, even if they don’t meet every preferred requirement.

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What makes Rula unique as an employer for the Sales Development Representative role?

Rula stands out as an employer in the mental health care space by focusing on diversity, equity, and inclusion, ensuring our company culture fosters a sense of belonging. As a Sales Development Representative, you'll not only be contributing to a significant mission but will also benefit from our comprehensive health plans, generous time-off policies, and resources dedicated to employee well-being. We seek to create an empowering workplace that values each team member’s identity and experiences.

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How does Rula support the professional development of its Sales Development Representatives?

At Rula, we value the growth of our team members. As part of our initiatives for professional development, you will have access to wellness events, lunch & learns featuring a variety of topics, and community groups that encourage personal engagement and collaboration. Furthermore, a quarterly department stipend allows you to participate in team-building activities or gatherings to strengthen relationships and professional skills.

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Are there any specific preferred qualifications for the Sales Development Representative position at Rula?

Yes, while not mandatory, preferred qualifications for the Sales Development Representative role at Rula include experience in prospecting and cold outreach, familiarity with sales enablement tools such as Outreach or Sales Navigator, and a background in the health care or mental health sectors. Having experience in a startup or tech environment can also be an advantage, as it aligns with the dynamic nature of our work and objectives.

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Common Interview Questions for Sales Development Representative (Remote)
Can you describe your experience with cold outreach as a Sales Development Representative?

When answering this question, highlight specific strategies you’ve used in your past role, the tools that facilitated your outreach, and any successes you’ve achieved from those efforts. Tailor your response to showcase how you established connections, effectively communicated, and what outcome you achieved.

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How do you prioritize tasks in a remote work environment as a Sales Development Representative?

Discuss your time management strategies, emphasizing tools and methods you've adopted to not only stay organized but also remain productive. You could mention employing digital calendars, setting daily goals, and taking calculated breaks to enhance focus while working remotely.

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What do you know about Rula and its mission in the mental health field?

This question allows you to demonstrate your knowledge of Rula’s commitment to mental health care. Discuss how Rula aims to eliminate stigma around mental health and make care accessible. Show your alignment with these values and express your enthusiasm about being part of that mission.

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How do you handle rejection in a sales role?

Acknowledge that rejection is a part of sales and focus on resilience. Share techniques you use to remain motivated, such as reflecting on successes, seeking feedback, and keeping perspective on the overall goals. Emphasize your growth mindset and commitment to continuously improve.

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What techniques do you use to effectively engage potential clients during outreach?

Discuss specific outreach tactics, such as personalizing messages, utilizing consultative selling techniques, and following up consistently. Highlight how building rapport through authentic communication can foster trust and open doors for further discussions.

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Why is mental health care important to you?

This question gives insight into your personal motivation. Share any personal stories or experiences that led you to value mental health care and how they align with Rula’s mission. Express your eagerness to contribute in a meaningful way within this field.

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How would you approach reaching a therapist who seems hesitant to join our network?

Outline a strategic approach that focuses on understanding their concerns and providing reassurance on the value Rula can offer. Emphasize active listening, asking open-ended questions, and presenting compelling reasons and benefits specific to them to ease their hesitations.

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Describe a time when you exceeded your sales goals.

Share a specific example wherein you not only met but surpassed your goals. Detail the strategy you implemented, any obstacles you faced, and the actual figures that illustrate your achievement. This showcases your capabilities and results-driven mindset.

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What are your thoughts on sales tools, and how have they impacted your performance?

Address your familiarity with sales tools, like Salesforce or Outreach, and give examples of how they enhanced your efficiency, data tracking, and relationship management. Mention a specific instance when these tools helped you close a deal or streamline your workflow.

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What does being a self-starter mean to you in the context of a Sales Development Representative?

Clarify your understanding of being proactive and taking initiative without extensive supervision. Discuss ways you’ve showcased this trait, like identifying new leads, inventing outreach methods, or engaging with clients creatively to improve outcomes.

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Rula's mission is to make mental healthcare work for everyone.

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Full-time, remote
DATE POSTED
March 26, 2025

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