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Commercial Card Sales Specialist

Commercial Card Sales Specialist

Country: United States of America

Santander’s Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small, mid-sized and large companies in the northeast and across the country.

Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions.  In addition, Santander’s significant international presence uniquely positions us to help companies grow their business both near and far.

Commercial Cards is a core product line within the Transaction Banking business. Commercial Cards has been one of the fastest growing business within Transaction Banking. The Commercial Cards business offers a comprehensive set of cards solutions across Travel, B2B, Purchasing, and Virtual Card solutions targeted at Mid-Corporate, Middle Market and Business Banking clients.

This sales specialist role provides a significant opportunity to further develop client-facing skills in revenue generation, issue resolution, driving company objectives, and project management. The cards sales specialist role develops relationship management skills that can be used in broader coverage and relationship management roles within Santander.

The Card sales specialist, in partnership with our Commercial Banking Treasury Sales team, is responsible for effectively positioning our solutions to differentiate our product set, win new business and grow revenue.

Essential Functions/Responsibilities:

  • The core responsibilities of the role are to grow the commercial cards business by acquiring new clients via a combinations of cold call prospecting, RFP wins, cross-sell and strategic deal origination.
  • The role requires a proactive monitoring and management of program metrics to achieve sales growth objectives
  • Deliver new client flows on allocated programs in relation to sales targets
  • Leverage consultative selling techniques to educate prospective customers how they can leverage cards solutions (purchasing, travel, and virtual cards) to positively impact their business
  • Manage deal pipeline and program from prospecting to deal closure
  • Organization and management of client events in partnership with business partners
  • Work closely with product organization to develop product positioning and sales material
  • Contracting, product demos and pricing negotiation
  • Participate in customer round tables and industry conferences
  • Collaboration with internal resources in Product, Risk, Operations, Treasury Sales and Relationship Management to structure compelling bids that win business
  • Participate in the commercialization efforts for new product enhancements to update marketing and client user materials, as well as participate in training of Sales, Relationship Management, Onboarding and Servicing teams



Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:
Bachelor's Degree or equivalent work experience in Business, Sales, Marketing or equivalent field.

Skills and Abilities:

  • Strong written and verbal communication/presentation skills. We are looking for an individual who is confident presenting to both small and large groups of people including senior management within the client's organization. Must have strong consultative sales & negotiation skills
  • Strategic Project Management - we require an individual who has an eye for detail and who can co-ordinate with internal teams to meet the project objectives
  • Ability to manage complex RFPs
  • Ability to generate cross-sell opportunities
  • Influence without authority- someone who can navigate teams beyond their direct management and help drive business and client goals
  • Excellent interpersonal skills to deal internally and externally with clients at senior level
  • Able to travel regionally, estimated 5-10% of the time depending on client or business needs
  • Bachelor's Degree in Business, Finance, or equivalent discipline, or equivalent work experience
  • 10-12 years relevant work experience
  • Understanding of and comfort with credit, risk management, and the credit underwriting process.
  • Understanding of and ability to position products in the context of working capital and the working capital cycle.
  • Proficiency in Microsoft Office - Word, Excel, PowerPoint, Access and familiarity with banking internal systems
  • Strong knowledge of commercial card products, industry, and middle-market segment
  • Understanding of ecosystem players and their position/value proposition within the cards market.
  • Experience in direct client interaction from a sales/ servicing standpoint


EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

This is a hybrid position and can be located at our corporate offices in Boston, NYC, NJ or PA.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$105,000.00 USD

Maximum:

$175,000.00 USD
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Average salary estimate

$140000 / YEARLY (est.)
min
max
$105000K
$175000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Card Sales Specialist, Santander

Are you an adventurous spirit with a passion for sales? Look no further! As a Commercial Card Sales Specialist at Santander in Boston, you will dive into the dynamic world of commercial banking, where you can truly make a difference for businesses. Join a team that prides itself on excellence, integrity, and innovative solutions that empower our clients. Your journey will involve acquiring new customers through cold calls, strategic deals, and engaging relationship-building. Use your exceptional communication skills to showcase our robust commercial card offerings—including travel, B2B, and virtual solutions—to help companies optimize their operations. You will closely collaborate with various departments to drive the sales pipeline and ensure client satisfaction. With a proactive approach to monitoring performance metrics, you will help achieve key objectives while managing client events and industry conferences. Bring your A-game in consultative selling, project management, and negotiation as you will not only pitch our cards but also educate businesses on how our solutions can transform their operations. If you're ready to leverage your 10-12 years of relevant experience in a role that fosters professional growth and helps businesses thrive, we’d love to hear from you at Santander. Welcome aboard!

Frequently Asked Questions (FAQs) for Commercial Card Sales Specialist Role at Santander
What responsibilities does the Commercial Card Sales Specialist at Santander have?

The Commercial Card Sales Specialist at Santander plays a vital role in driving the growth of the commercial cards business by acquiring new clients through various sales strategies. Responsibilities include cold calling, managing the deal pipeline, running client events, and collaborating with internal teams to deliver compelling sales proposals. You will also monitor sales metrics and work on educating clients about the advantages of our card solutions, ensuring their needs are met effectively.

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What qualifications are required for the Commercial Card Sales Specialist position at Santander?

To thrive as a Commercial Card Sales Specialist at Santander, candidates should possess a Bachelor’s Degree in Business, Finance, or a related field. Moreover, having 10-12 years of relevant work experience, particularly in sales, is essential. Additionally, strong communication skills, vast knowledge of commercial card products, and the ability to handle complex RFPs are crucial for success in this role.

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How does the Commercial Card Sales Specialist contribute to business development at Santander?

The Commercial Card Sales Specialist significantly contributes to business development by actively acquiring new clients and enhancing relationships with existing ones. This involves leveraging consultative sales techniques, identifying cross-sell opportunities, and collaborating with the Treasury Sales team to craft bids that resonate with potential clients. By doing so, they help Santander to expand its market reach and generate revenue effectively.

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What skills are valued for the Commercial Card Sales Specialist role at Santander?

At Santander, we value a mix of interpersonal and technical skills for the Commercial Card Sales Specialist role. Strong written and verbal communication skills are paramount, especially in presenting to various audience levels. Strategic project management abilities, negotiation skills, and a keen eye for detail significantly enhance performance in this position. Familiarity with credit and risk management processes is also highly advantageous for navigating client needs.

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What does a typical work environment look like for a Commercial Card Sales Specialist at Santander?

As a Commercial Card Sales Specialist at Santander, work is hybrid, allowing flexibility between remote and in-office duties in Boston, NYC, NJ, or PA. The role may involve frequent interaction with clients both in-person and virtually, requiring minimal physical effort with occasional travel. Your daily responsibilities will include client engagement, collaboration with internal teams, and monitoring sales performance—all in a vibrant and supportive corporate environment.

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Common Interview Questions for Commercial Card Sales Specialist
What motivates you to work as a Commercial Card Sales Specialist?

In your response, share your passion for sales and how you enjoy helping businesses discover solutions that improve their operations. Mention how you thrive on building relationships and the satisfaction that comes from closing a deal that benefits both the client and your company.

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How do you approach building relationships with prospective clients?

Discuss your strategy for establishing rapport, which may include thorough research about the client’s business, understanding their pain points, and employing active listening skills to tailor your pitch. Highlight your consultative sales approach that emphasizes offering solutions based on clients' specific needs.

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Can you describe a successful sales strategy you’ve implemented in the past?

When answering, provide a concrete example of a sales strategy that led to notable success. Discuss the steps taken, the challenges faced, and how you adapted your approach. Emphasize metrics and results, illustrating how your actions directly contributed to sales growth or improved client relationships.

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How do you handle rejection in sales?

Share your understanding that rejection is part of the sales process. Emphasize resilience and a positive mindset, detailing how you learn from every rejection. Discuss strategies you employ to follow up with potential clients and the importance of maintaining relationships despite setbacks.

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What methods do you use to track and manage your sales pipeline?

Explain the tools and methodologies you use for tracking prospects and managing your pipeline effectively. Discuss how you prioritize leads and set reminders for follow-ups, ensuring that no opportunities are overlooked. Share any software or CRM systems you are proficient in that aid in this process.

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Describe a time you managed a complex RFP process.

Provide a detailed response by outlining the RFP’s scope, your role, and the challenges faced. Talk about how you collaborated with different teams and streamlined the process. Highlight how you ensured your proposal was tailored to meet the client's needs and the outcome of your efforts.

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How do you ensure that you stay updated on industry trends?

Discuss your approach to continuous learning, including attending industry conferences, participating in webinars, and subscribing to relevant publications. Highlight your commitment to adapting your sales strategies based on emerging trends and market changes.

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What techniques do you use for effective negotiating with clients?

Share your negotiation techniques, such as remaining calm, seeking win-win solutions, and understanding the client’s position. Discuss how you prepare for negotiations by gathering data and anticipating objections, which allows you to advocate effectively for your offerings.

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How would you educate a client on the benefits of commercial card products?

Outline your strategy for educating clients, focusing on understanding their unique needs first. Discuss how you would present case studies or success stories showcasing the benefits. Highlight the importance of aligning the features of the commercial card products with the client's business goals.

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What do you see as the biggest challenge facing commercial card sales today?

In your response, highlight current challenges like increasing competition or shifts in customer behaviors due to technology advancements. Discuss how an adaptable approach and continuous relationship-building with clients can counter these challenges effectively.

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Our goal is simple: to be the bank of choice in each of our diversified markets. We recognize that to be a leader, we must hire leaders. Our teams consist of the best and brightest, the type of people that embrace challenge and work to excel bey...

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Full-time, hybrid
DATE POSTED
March 26, 2025

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