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Part Time Teller, Marshfield, MA

Part Time Teller, Marshfield, MA

Country: United States of America

Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.

Essential Functions/Responsibility Statements:
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
• Adheres to safe deposit box procedures/ operations and guidelines.
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.
• Provides legendary Customer Service in addition to recognizing referral opportunities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:
• High School Diploma or equivalent Required

Work Experience:
• 0+ Years Cash Handling experience in a Retail or Banking environment Required

Skills and Abilities:
• Superior customer service skills.
• General Math skills.
• Detail oriented with the ability to function in a fast-paced and changing environment.
• Excellent communication skills with ability to be concise, clear, and consistent manner.
• Ability to effectively ask questions and identify needs to enhance the customer relationship .

At Santander, we value and respect differences in our workforce.  We actively encourage everyone to apply.   

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$29,250.00 USD

Maximum:

$45,000.00 USD
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Average salary estimate

$37125 / YEARLY (est.)
min
max
$29250K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part Time Teller, Marshfield, MA, Santander

Join the dynamic team at Santander as a Part Time Teller in Marshfield, MA, where you become the friendly face for our consumer and business clients! This position is ideal for those who thrive in a fast-paced environment and are passionate about delivering exceptional customer service. As a Part Time Teller, you'll be the first point of contact, assisting clients with their various needs, whether it’s resolving account issues, processing transactions, or providing insights into our banking products. You’ll engage in meaningful conversations to understand customers' financial needs and guide them toward our tailored solutions. It’s not just about transactions; it's about building relationships and ensuring every customer leaves satisfied. You’ll also have the chance to develop your skills in cash handling and customer service in a supportive environment. If you have a high school diploma, a knack for detail, and enjoy helping people, this could be the perfect opportunity for you. At Santander, we believe in recognizing and nurturing talent, providing you with the resources needed to excel in your role. Dive into a rewarding position that offers flexibility, competitive pay, and a chance to grow within our company. We're excited to see what you bring to our team!

Frequently Asked Questions (FAQs) for Part Time Teller, Marshfield, MA Role at Santander
What are the main responsibilities of a Part Time Teller at Santander?

As a Part Time Teller at Santander, your primary responsibilities include serving as the first point of contact for customers, processing transactions efficiently, and addressing customer inquiries regarding account services. You will also engage customers in discussions about their financial needs and recommend suitable banking products. Maintaining operational integrity and adhering to safe deposit box procedures are also key parts of the job.

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What qualifications do you need to apply for the Part Time Teller position at Santander?

To apply for the Part Time Teller role at Santander, you should possess at least a high school diploma or equivalent. While previous cash handling experience in a retail or banking environment is preferred, enthusiasm for customer service and a willingness to learn are also crucial. Strong communication and math skills, along with attention to detail, will serve you well in this position.

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Is prior banking experience required for the Part Time Teller position at Santander?

While prior banking experience is not strictly required for the Part Time Teller position at Santander, having some cash handling experience in a retail or banking setting is beneficial. What’s most important is a passion for customer service and the ability to learn quickly. We value all applicants and encourage individuals willing to grow and provide exceptional customer service to apply.

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How does Santander support the development of its Part Time Tellers?

Santander is committed to the professional development of its Part Time Tellers. The company offers comprehensive training programs that equip you with the skills needed to excel in your role, ensure operational integrity, and provide legendary customer service. Moreover, as you gain experience, there are numerous opportunities to advance within the company, allowing you to further grow your banking career.

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What is the pay range for a Part Time Teller at Santander in Marshfield, MA?

The pay range for a Part Time Teller at Santander in Marshfield, MA, typically falls between $29,250 and $45,000 annually, based on a 40-hour work week. Actual compensation may vary depending on your skills, experience, and other qualifications. Santander values its employees and strives to offer competitive compensation for all positions.

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Common Interview Questions for Part Time Teller, Marshfield, MA
What motivated you to apply for the Part Time Teller position at Santander?

Reflect on your personal reasons for wanting to join Santander, such as your passion for customer service, interest in banking, or desire to work in a reputed company. Highlight specific aspects of the role that resonate with you and how they align with your career goals.

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Can you describe a time you successfully handled a challenging customer situation?

Prepare a specific example from your past experience where you de-escalated a difficult situation by actively listening and providing effective solutions. Emphasize your communication skills and ability to stay calm under pressure, showing how you put the customer’s needs first.

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How do you ensure accuracy when processing transactions?

Discuss your attention to detail and your methods for double-checking your work. You could mention strategies like taking a moment to verify numbers before proceeding with any transaction and keeping organized records to avoid errors.

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What do you think is essential for providing exceptional customer service as a Part Time Teller?

Talk about the importance of being attentive to customer needs, having empathy, and maintaining a positive attitude. Additionally, mention the value of effective communication and reliability in building trusting customer relationships.

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How would you handle a situation where you do not have the answer to a customer's question?

Express your willingness to seek help when necessary. Emphasize the importance of not leaving customers in the dark by assuring them you will find the information they need or connect them with a supervisor for further assistance.

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What strategies do you use to manage your time effectively in a busy environment?

Share specific methods you implement, such as prioritizing tasks based on urgency, batch processing similar transactions, and utilizing breaks to stay refreshed. Highlight your adaptability to maintain efficiency under changing demands.

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Describe your experience with cash handling and financial transactions.

If you have previous experience, elaborate on your familiarity with cash handling protocols and how you ensured accuracy. If not, emphasize your comfort with numbers and your eagerness to learn to handle transactions responsibly.

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How do you stay updated on banking products and services to assist customers effectively?

Articulate your commitment to continual learning by mentioning how you would engage in training, read product literature, and collaborate with colleagues to stay informed about new offerings, which ultimately helps you better serve customers.

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What would you do if you noticed a co-worker struggling with customer service?

Illustrate your willingness to support teammates by offering help or sharing strategies that have worked for you. Stress the importance of teamwork in creating a positive customer service environment and enhancing overall performance.

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What are your long-term career goals, and how does this position fit into them?

Discuss your aspirations within the banking sector and how the Part Time Teller role at Santander represents a stepping stone towards those goals. Mention your enthusiasm for growing with the company and how you see yourself progressing in the long term.

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Our goal is simple: to be the bank of choice in each of our diversified markets. We recognize that to be a leader, we must hire leaders. Our teams consist of the best and brightest, the type of people that embrace challenge and work to excel bey...

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DATE POSTED
March 28, 2025

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