Product Designer (UK)

As a Product Designer at Scan.com, you will engage in a range of responsibilities that focus on crafting intuitive user experiences. You'll collaborate cross-functionally with teams to define and implement innovative designs for consumer-facing websites, patient and B2B portals, and internal tools. Your role includes creating wireframes and prototypes, optimizing user flows based on data and feedback, and conducting usability tests to gather insights. Essentially, your work will significantly impact improving healthcare outcomes for patients by making medical imaging more accessible.

To apply for the Product Designer position at Scan.com, you should have at least 4 years of experience in UX/UI design, preferably within the healthcare or complex SaaS environments. Strong visual design skills in composition, typography, iconography, and color theory are essential. Additionally, familiarity with frontend development concepts and a solid understanding of user experience best practices, including accessibility standards, will help you shine in this role. A link to your online portfolio showcasing your previous design projects is crucial when applying.

The interview process for the Product Designer role at Scan.com is structured but succinct. It typically involves an introductory telephone call with the Senior Talent Partner, followed by a video call with the hiring manager to assess technical skills and fit. There's usually a small assessment stage to evaluate your expertise further. Lastly, you'll have the opportunity to meet other team members or founders before receiving an offer. Scan.com emphasizes efficiency, so the entire process is designed to respect your time while ensuring a thorough evaluation.

At Scan.com, Product Designers leverage a variety of design tools and methodologies to create effective solutions. You can expect to use popular design software for wireframing and prototyping, as well as methods like user testing and analytics to inform your design choices. A design system is maintained for consistency, which will be an integral part of your workflow. The role emphasizes a user-centered design approach that prioritizes usability and accessibility, ensuring designs meet the needs of all users.

Key skills for a successful Product Designer at Scan.com include a strong foundation in UX/UI design principles, visual design expertise, and the ability to design for usability, accessibility, and efficiency. Excellent communication skills are crucial as you'll articulate design decisions and collaborate with cross-functional teams. Attention to detail is highlighted, as is a proactive, autonomous approach to work. Experience with healthcare products and understanding user psychology will further strengthen your fit for this dynamic role.

When discussing your design process in an interview, break it down into clear stages: research, ideation, prototyping, testing, and iteration. Explain how you incorporate user feedback at each step and collaborate with other stakeholders to ensure that designs meet user needs and business objectives.

In response, illustrate your approach by discussing how you plan usability tests, recruit participants, and analyze results. Highlight the importance of iterative testing and using findings to refine designs. Offering concrete examples of past experiences can also strengthen your answer.

Be prepared to mention specific tools you are familiar with, such as Sketch, Figma, or Adobe XD. Discuss the advantages of the tools and how you use them throughout the design process, from initial sketches to high-fidelity prototypes. Your familiarity with collaboration features can also be beneficial.

In your answer, reference the WCAG standards and explain your strategy for ensuring accessibility, such as designing for color contrast, keyboard navigation, and using ARIA labels. Providing examples of how you've incorporated accessibility into past projects can showcase your commitment to inclusive design.

Share your previous experiences in conducting user research, such as surveys, interviews, or focus groups. Explain how you analyze and synthesize feedback to identify user needs and pain points, and how this data informs your design decisions. Highlighting data-driven design can impress interviewers.

Discuss methods like user feedback, business goals, and technical feasibility when making prioritization decisions. You might mention frameworks like the MoSCoW method (Must-have, Should-have, Could-have, Won’t-have) or utilizing a roadmap to balance short-term and long-term feature sets effectively.

Describe a specific project where you faced a significant design challenge. Focus on the problem, your design approach, and the outcome. Use this opportunity to demonstrate your analytical thinking, creativity, and skills in overcoming obstacles.

Mention contemporary design trends that interest you, perhaps related to simplicity or sustainable design practices. Explain how you incorporate these trends into your work, ensuring they align with user needs and business objectives while providing a fresh user experience.

In addressing this question, emphasize your openness to feedback and your approach to receiving constructive criticism. Discuss how you utilize critiques to improve your work and collaborate better with your team, turning feedback into actionable insights.

Express your enthusiasm for Scan.com’s mission and how it aligns with your passion for improving healthcare outcomes through design. Highlight your interest in working on impactful projects and your eagerness to contribute your skills to such a forward-thinking and innovative company.