General Medical Manager - Rochester, Canandaigua

As a General Medical Manager at Schweiger Dermatology Group, your primary responsibilities will include overseeing daily operations at your assigned centers, optimizing processes for enhanced performance, and fostering a positive work culture. You'll be responsible for developing and leading your team, ensuring compliance with SOPs, and driving initiatives that align with the organization’s strategic goals.

The ideal candidate for the General Medical Manager role at Schweiger Dermatology Group should possess at least two years of leadership experience, preferably in healthcare management. A background in dermatology is beneficial, alongside strong computer literacy, effective communication skills, and a firm understanding of HIPAA and OSHA compliance.

To ensure high patient satisfaction, the General Medical Manager at Schweiger Dermatology Group will focus on building a capable and competent team, fostering a culture of positivity, and consistently achieving operational excellence. By prioritizing patient-centered care and addressing feedback effectively, the General Manager contributes significantly to the Ultimate Patient Experience.

A General Medical Manager at Schweiger Dermatology Group can expect a positive and supportive work environment. The company places a strong emphasis on employee satisfaction and professional growth, providing the necessary tools to succeed while promoting a culture of teamwork and accountability among staff.

The salary range for the General Medical Manager position at Schweiger Dermatology Group is between $62,000 and $65,000 USD, depending on experience and qualifications. This competitive pay, combined with a comprehensive benefits package, reflects the company’s commitment to attracting top talent in the industry.

When discussing your leadership style, emphasize your ability to foster collaboration and positivity among team members. Highlight your experience in empowering employees, setting clear expectations, and supporting professional development—all crucial to driving operational success.

Be prepared to share specific strategies you use for conflict resolution, such as fostering open communication, identifying key issues, and collaborating with team members to find solutions. Highlight any experience you have with mediation and managing team dynamics.

Discuss your familiarity with HIPAA and OSHA regulations and how you incorporate these into daily operations. Talk about your experience with auditing SOPs and training staff to maintain high compliance standards, which is critical in a healthcare setting.

When answering this question, highlight the importance of recognizing individual and team accomplishments, setting attainable goals, and creating an inclusive environment where everyone feels valued. Share examples of incentives or programs you have implemented that lead to increased team motivation and productivity.

Use the STAR method (Situation, Task, Action, Result) to describe a specific initiative, detailing the challenges faced and how you overcame them. Be sure to emphasize the importance of stakeholder buy-in and how the change positively impacted operations.

Discuss specific examples where you evaluated existing processes, identified inefficiencies, and implemented strategies that improved operational performance and patient care. Highlight metrics or KPIs that demonstrate your success.

Describe your training philosophy, which should emphasize a structured onboarding process, mentorship, and ongoing support. Discuss how you tailor training programs to meet the diverse learning styles of individuals in the team.

Provide examples of how you facilitate interdepartmental communication, such as regular meetings, collaborative projects, and transparent sharing of information. Stress the importance of building strong relationships to enhance teamwork across departments.

Share your understanding of patient satisfaction as a holistic experience that relates not only to clinical outcomes but also to the quality of interpersonal interactions. Highlight how you prioritize continuous improvement based on patient feedback and strive to create a welcoming environment.

Discuss the importance of KPIs in assessing operational success and share examples of the tools or software you have used to track these metrics. Talk about how you use data analytics to inform decision-making and drive continual operational improvements.