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Claims Examiner - Property

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.


Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Claims Examiner - Property

PRIMARY PURPOSE: To analyze and process complex or technically difficult (up to $100,000) personal and commercial line property claims by scoping damages and completing an estimate or by obtaining a contractor's estimate for review.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Processes complex commercial and personal line property claims and ensures claim files are properly documented and coded correctly.
  • Responsible for litigation process on litigated claims.
  • Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims.
  • Reports large claims to excess carrier(s),
  • Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution.
  • Identifies and pursues subrogation opportunities; secures and disposes of salvage.
  • Communicates claim action/processing with insured, client, and agent or broker when appropriate.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Licenses as required.

Experience
Five (5) years of claims management experience or equivalent combination of education and experience required to include knowledge of construction basics, property estimating software experience and in-depth knowledge of personal and commercial lines property policies, coverages, principles, and laws.

Skills & Knowledge

  • In-depth knowledge of personal and commercial line property policies, coverages, principles, and laws
  • Knowledge of construction basics and property estimating software
  • Knowledge of appropriate application of deductibles and sub-limits
  • Strong oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Strong interpersonal skills
  • Good negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/VisualHearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Claims Examiner - Property, Sedgwick

At Sedgwick, we're all about taking care of people, starting with you as our new Claims Examiner - Property. If you're a detail-oriented individual with a passion for helping others, this telecommuting position in LA could be the perfect fit. In this role, you’ll take the lead in analyzing and processing complex personal and commercial property claims, addressing everything from scoping damages to coordinating with contractors. Picture yourself contributing to a culture that values flexibility and support for your mental, physical, financial, and professional well-being. We're proud to be recognized as a Great Place to Work® and Most Loved Workplace®, and we believe that when you thrive, our entire team thrives. Your responsibilities will include managing litigation processes and communicating effectively with clients and brokers. You'll need a solid foundation in property policies, construction basics, and the use of estimating software. If you're ready to make a meaningful impact every day and grow your career in an inclusive environment, we would love to have you join us. Don’t worry if you don’t meet every qualification; we celebrate diversity, and your unique skill set could be exactly what we need!

Frequently Asked Questions (FAQs) for Claims Examiner - Property Role at Sedgwick
What are the responsibilities of a Claims Examiner - Property at Sedgwick?

As a Claims Examiner - Property at Sedgwick, you will analyze and process complex personal and commercial property claims. This involves scoping damages, completing estimates, managing litigation processes, and coordinating vendor management. You'll play a crucial role in ensuring timely communication with insured parties and clients while striving for appropriate resolution of claims.

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What qualifications do I need to become a Claims Examiner - Property at Sedgwick?

To qualify for the Claims Examiner - Property position at Sedgwick, you’ll ideally need a Bachelor's degree and approximately five years of claims management experience. Further, you should possess knowledge of property policies, coverages, and construction basics, along with strong interpersonal skills and proficiency in property estimating software.

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How is the work culture for a Claims Examiner - Property at Sedgwick?

The work culture at Sedgwick for a Claims Examiner - Property is centered around caring and inclusion. Employees benefit from a flexible work environment with ample support for personal and professional growth. Team members are encouraged to prioritize their well-being while making a positive impact on the lives of others, embodying our culture of diversity and equity.

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What skills are essential for a Claims Examiner - Property at Sedgwick?

Essential skills for a Claims Examiner - Property at Sedgwick include a deep understanding of personal and commercial property policies, excellent communication abilities, strong organizational skills, and proficiency with Microsoft Office and property estimating software. Additionally, being a team player and having good negotiation skills are crucial for succeeding in this role.

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Can I apply if I don’t meet all qualifications for the Claims Examiner - Property position at Sedgwick?

Absolutely! At Sedgwick, we encourage candidates to apply even if their experience doesn't align perfectly with every qualification listed for the Claims Examiner - Property role. We value diverse skill sets and recognize that everyone brings unique strengths to the team, so don’t hesitate to put your best foot forward!

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Common Interview Questions for Claims Examiner - Property
Can you describe your experience with personal and commercial property claims?

In responding to this question, highlight specific experiences where you've analyzed or processed claims, detailing the techniques you used to scope damages and ensure accurate documentation. Share any challenges faced and how you overcame them, showing your problem-solving skills and understanding of property policies.

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How do you prioritize your workload as a Claims Examiner?

Discuss your methods for organizing tasks effectively, perhaps mentioning tools or techniques you use for time management. Emphasize your ability to handle multiple claims simultaneously while meeting deadlines and ensuring quality in your work.

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What strategies do you use to communicate with clients effectively during the claims process?

Focus on your communication strategies, such as active listening and building rapport. Share examples of how you've tailored your communication style to meet the needs of different clients, ensuring they feel supported throughout the claims process.

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Can you give an example of how you've navigated a complex claim situation?

Provide a specific example that demonstrates your analytical skills and attention to detail. Discuss the steps taken to resolve the issue, underscoring your ability to coordinate with vendors and other professionals in the field.

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How do you handle disputes during the claims process?

Talk about your approach to conflict resolution, including how you ensure open communication and negotiation. Share an anecdote where you successfully resolved a dispute, reinforcing your interpersonal skills.

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What experience do you have with property estimating software?

Speak about any specific software you’ve used and how it has contributed to your efficiency and accuracy in processing claims. Highlight any training or certifications in estimating tools as well as your familiarity with industry standards.

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How do you stay updated with changes in property insurance laws and policies?

Discuss your commitment to professional development, such as attending workshops, webinars, and networking with other professionals. Mention any resources you regularly engage with to stay informed about the latest industry trends and regulations.

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What do you find most rewarding about being a Claims Examiner?

Share personal insights on what drives your passion for the role. Discuss how making a meaningful impact through helping clients and resolving their claims aligns with your values and career goals.

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How would you deal with a demanding client during the claims process?

Explain your approach to handling difficult interactions with clients, focusing on your strategies for remaining calm, listening actively, and finding common ground. Providing an example could further illustrate your skills.

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Why do you want to work at Sedgwick as a Claims Examiner - Property?

Express your alignment with Sedgwick's values and culture of caring and inclusion. Share what specifically attracts you to the company, such as its recognition as a great workplace and the opportunity for personal and professional growth.

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Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain hea...

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Full-time, remote
DATE POSTED
April 10, 2025

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