Product Quality Engineer (Automotive Electrical Diagnostic)

A Product Quality Engineer at SEGULA Technologies focuses on overseeing quality assurance efforts related to automotive electrical systems, specifically regarding Diagnostic Trouble Codes (DTCs). Their primary responsibilities include identifying and evaluating market product quality issues, prioritizing quality actions for electrical components, and actively driving product quality metrics such as fault frequency and warranty costs.

To qualify for the role of Product Quality Engineer at SEGULA Technologies, candidates should hold a Bachelor’s degree in electrical engineering. Additionally, a minimum of five years of experience in the automotive industry, proficiency in data analysis, and strong communication skills are essential. Experience in cross-functional team leadership and project management is also valuable.

At SEGULA Technologies, a Product Quality Engineer plays a pivotal role in securing customer satisfaction by investigating and addressing quality issues promptly. By utilizing data analytics to identify trends and issues related to automotive electrical systems, they ensure that the voice of the customer is integrated into the problem-solving process, greatly enhancing overall product quality and operational efficiency.

Product Quality Engineers at SEGULA Technologies utilize various tools and methodologies related to data analysis, quality solving techniques, and statistical concepts. Their approach includes using enhanced analytics to detect potential quality issues, leading investigations into Diagnostic Trouble Codes, and coordinating quality actions across multiple teams to ensure comprehensive solutions are applied effectively.

Yes, the Product Quality Engineer position at SEGULA Technologies may involve occasional domestic and/or international travel. This is important as it enables engineers to collaborate effectively with global colleagues and participate in essential quality-related investigations and improvements.

When discussing your experience with automotive electrical systems, be specific about your background. Highlight the different electrical systems you've worked with, your role in diagnosing issues, and how you’ve contributed to identifying or solving problems related to these systems.

In answering this question, you should mention specific tools or software you’re familiar with, such as statistical analysis software. Describe the analytical processes you follow to identify trends and quality issues, emphasizing how this impacts decision-making in product quality.

To effectively prioritize quality issues, you should discuss criteria such as customer impact, severity of the issue, and recurrence. Sharing a specific example where you made a prioritization decision will strengthen your answer.

When describing a specific project, outline the objectives, your role, the actions taken, and the results achieved. Prepare to discuss any challenges faced and how your leadership contributed to the project's success.

Discuss your familiarity with quality methodologies like Six Sigma, Lean, or FMEA. Provide an example of how you’ve applied one of these methodologies in a real scenario to improve product quality or operational efficiency.

Emphasize your communication strategies, such as regular status updates, using collaboration tools, and ensuring transparency. Provide examples that illustrate how effective communication from you led to successful team collaboration.

In your response, outline your systematic approach to problem-solving, including investigation, data collection, analysis, and collaboration with relevant stakeholders to ensure comprehensive solutions.

Highlight the importance of customer feedback by describing how you collect, analyze, and integrate this feedback into the design and improvement of products to meet customer needs.

Prepare to discuss a specific incident where you identified a safety concern, the steps you took to address it, and the outcomes. Emphasize your proactive stance on safety and quality.

Discuss your commitment to professional development through continuous learning, attending industry conferences, taking relevant courses, and networking with professionals in the automotive engineering field to stay ahead on trends and technologies.