Community Operations Project Coordinator

Full Time (40 hrs per week), South Africa - Remote

At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.

About The Company:

Join an innovative U.S.-based equity firm managing multiple SEC-registered growth-stage funds. The company is a discreet, invite-only community comprising selected unicorn founders and the world’s top business angels, all deeply vested in each other’s success. Their mission is to unite the great minds of our time, preserve and accumulate their legacies, and amplify their positive impact on humanity. This commitment to fostering a collaborative environment makes it a remarkable place to work. With a strong focus on innovation and efficiency, they provide a unique environment where talented professionals can thrive. Their team operates globally, with employees working remotely within UK time zones to ensure seamless collaboration.

About The Role:

The company is looking for a Community Operations Project Coordinator to support the Head of Community in structuring and optimising workflows, managing projects, and ensuring seamless operations within a high-calibre network of investors. This role requires a highly organised and tech-savvy professional who can automate processes, manage events, standardise operational procedures, and create digital solutions that enhance community engagement. The ideal candidate will be hands-on, proactive, and eager to implement innovative strategies to streamline operations.

Responsibilities:

• Process Optimisation & Automation – Develop and implement automated workflows to streamline community interactions, ensuring consistency and efficiency in communication and engagement.

• Event Coordination – Assist in planning and executing community events, including venue research, budget management, logistics coordination, and post-event evaluations.

• Content & Digital Tools Management – Create and maintain community resources, newsletters, presentations, and other communication materials using tools such as Notion and Figma.

• Community Data Organisation – Maintain an organised database of community members, tracking key details and interactions to enhance personalised engagement.

• Standardisation of Budgets & Documentation – Develop templates and systems to ensure all event budgets, expenses, and operational processes remain consistent and easily comparable across different locations.

• Member Engagement & Communication – Support the Head of Community in structuring member interactions, automating standard responses, and enhancing communication strategies to ensure efficiency at scale.

• Technology & CRM Integration – Identify and implement digital tools or CRM systems that improve community management and facilitate seamless access to member information.

Requirements:

• Highly Organised & Detail-Oriented – A meticulous approach to structuring workflows, standardising processes, and managing multiple tasks efficiently.

• Tech-Savvy & Digitally Proficient – Strong experience with tools such as Notion, Figma, Miro, ChatGPT, Google Sheets, and CRM platforms. Ability to research and implement new digital solutions.

• Process Automation & Problem-Solving Mindset – Comfortable with automating workflows, optimising communication processes, and proactively finding solutions to operational challenges.

• Experience in Project or Event Coordination – Previous experience in organising and managing events, from logistics to execution, with a focus on efficiency and consistency.

• Excellent Written & Verbal Communication – Fluent English proficiency, with the ability to draft clear, concise, and engaging content for internal and external communication.

• Ability to Work in a Fast-Paced Environment – Self-motivated, adaptable, and capable of managing priorities in a dynamic, international team.

• Understanding of Community Operations & CRM Systems – Knowledge of structuring databases, tracking member interactions, and leveraging digital tools for community engagement is a plus.

• Global Perspective & Cultural Awareness – Comfortable working with an international team and engaging with high-profile members from diverse backgrounds.

• Ability to work aligned to UK business operating hours

This is an exciting opportunity to join a high-growth company that values innovation, operational excellence, and community engagement. If you are a highly organised, digital-first professional eager to contribute to a dynamic and fast-paced environment, we’d love to hear from you!

At The Global Talent Co., our mission is to bridge the gap between leading global tech companies and amazing global talent. We believe everyone deserves equal access to opportunities, regardless of the country they are born in.