As an Employee Housing Custodian at Snowshoe, your main responsibilities include cleaning employee-tenant units, performing laundry services, and maintaining the overall cleanliness of common areas. You will also provide excellent customer service to employee-tenants, assist in monthly inspections, and report maintenance issues to ensure a comfortable living environment.

To become an Employee Housing Custodian at Snowshoe, you should have a High School Diploma or GED. Additionally, previous housekeeping experience is preferred, along with a valid driver's license and the ability to pass the Snowshoe Driving Program.

The hourly pay for the Employee Housing Custodian position at Snowshoe is set at $15.00 per hour. This competitive wage reflects our commitment to providing fair compensation for your hard work in maintaining a positive living environment for our employees.

Employee perks for the Employee Housing Custodian position at Snowshoe include free skiing and snowboarding privileges at Alterra resorts, discounted food and beverages at Snowshoe locations, and a range of medical, dental, and vision benefits. You’ll also enjoy access to a 401k plan and special retail discounts on clothing and gear!

The work schedule for the Employee Housing Custodian position at Snowshoe may vary, but it typically requires early mornings, weekends, and holidays. This seasonal role is vital during our peak periods from late May to early October, ensuring that all employee housing services run smoothly.

When answering this question, highlight any past cleaning or housekeeping roles you've had. Detail specific tasks you've completed, such as deep cleaning or organizing spaces. Be sure to mention any relevant experience that aligns with Snowshoe's commitment to cleanliness and customer service.

To effectively answer this question, demonstrate your organizational skills. Share how you would create a checklist of tasks and prioritize them based on urgency and importance. Mention any tools or methods you use, like time management apps, to keep track of your responsibilities.

Explain the steps you would take in this scenario to show your problem-solving abilities. Emphasize the importance of communication, taking prompt action to report the issue to the Employee Housing Manager, and following up to ensure the problem is resolved efficiently.

Your answer should reflect your passion for skiing, the outdoors, and community involvement. Talk about how you admire Snowshoe's commitment to employee satisfaction and quality service, and how you would be proud to contribute to that mission.

To tackle this question, emphasize your customer service skills and ability to remain calm under pressure. Discuss how you would listen actively to their concerns, try to resolve any issues amicably, and know when to escalate matters to a supervisor.

Share an example from your past experiences where teamwork was crucial. Highlight your role in fostering collaboration, supporting colleagues, or taking initiative to improve your workplace's efficiency and morale.

Here, you should describe your cleaning methods, your attention to detail, and how you check your work before considering it complete. Mention any specific cleaning protocols you follow and your ability to maintain organizational systems.

Discuss the importance of open communication in a team environment. You might mention regular meetings, using communication platforms, or checking in to ensure everyone is on the same page regarding tasks and responsibilities.

Your answer should reflect your desire for personal growth, the opportunity to develop new skills, and the chance to connect with a community of passionate individuals. Express your enthusiasm for learning and contributing to the team at Snowshoe.

Share a specific story that showcases your commitment to customer service or a job task. Discuss how your actions positively impacted your workplace and why you felt it was important to go that extra mile.